POINT WINS TOP 15 RATING FOR SECOND YEAR RUNNING Friday 16 February 2001 PDF Print e-point 5 - the new e-CRM solution from Point Information Systems - has won a coveted industry award for its functionality, technology and usability, repeating a similar success last year. e-point 5 has been named one of the Top 15 CRM software packages for 2001 by ISM Inc., a leading US-based CRM consulting firm. Last year Point's TeamPOINT product earned the same accolade. The Top 15 selections are detailed in ISM's ninth edition of The Guide to CRM Automation (www.ismguide.com). Point's product was chosen this year from dozens of CRM software packages tested at ISM's Bethesda, Maryland headquarters. Each was rated according to 145 selection criteria including 91 business functions, 36 technical features and 18 user friendliness/support features. Barton Goldenberg, president of ISM and co-founder and co-chairman of DCI's CRM Conference and Expo, announced the winners during a keynote session at the Chicago CRM conference: "e-point 5 was selected as a Top 15 CRM software leader in the face of tough competition and after intensive testing and review," he said. "This is an outstanding achievement for Point, particularly as it is the second time ISM has awarded the company a Top 15 distinction." Point's CEO Dieter Schneider was at the event to receive the award: "To win this honour twice in a row is clear and independent confirmation of what we've been saying all along - that CRM is not just a technology, rather it's an entire philosophy that links companies, their customers and their partners into a seamless interaction environment. We are honoured to be recognised by ISM once again." Founded in 1989, Point Information Systems is a leading global provider of e-CRM solutions. Point's advanced product suite, e-point, uniquely enables companies and their partners to interact with their customers and prospects across any stage of the customer lifecycle and over any assisted or unassisted channel via any interaction media. Its broad marketing and sales functionality includes customer acquisition, retention and up/cross selling. It also helps companies get their products to market faster. Deployed in 18 languages in 35 countries, Point's products are used by mid-to-large sized organisations and multinational companies, including Allianz Group, Brann, Commonwealth Bank of Australia, Dah Sing Bank, Deutsche Bank, Liberty Mutual, Maybank, MetLife, Newton Fund Managers, Overseas Union Bank, Verizon Communications, Virgin Mobile, and many others worldwide. Point has offices in the UK and elsewhere in Europe, North America and the Asia Pacific Region. Founded in 1985, ISM is the premier CRM research, market analysis and consulting firm, with a specialty in sales, customer care and marketing automation. ISM's clients include AT&T, Blue Cross Blue Shield, Canon, DHL Worldwide Express, Digital, Hewlett Packard, Johnson & Johnson, Lucent Technologies, McGraw-Hill, Mobil Oil, Nestle, Roche, U.S. Postal Service and Xerox. For more information: Patrick Murphy, Point Phone: 01753 803050 Email: Patrick.email@example.com Web: http://www.pointinfo.com Sage Partnership Phone: 0118 934 4007 Email: firstname.lastname@example.org This press release was distributed by ResponseSource Press Release Wire on behalf of The Sage Partnership in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.