Lets IT Personnel Perform E-mail Traffic Analysis, Monitor E-mail Space Usage and
Implement E-mail Chargeback
NetIQ, a leading provider of e-business infrastructure management software, today announced the
availability of NetIQ AppAnalyzer, a Web-based analysis and reporting tool for Microsoft
Exchange 5.5 and Exchange 2000 Server. AppAnalyzer provides comprehensive information
about Exchange 5.5 and Exchange 2000 services across the enterprise, including message traffic
analysis, end-to-end message delivery times, historical and current mailbox and public folder
storage data, and message content notification.
AppAnalyzer delivers Exchange Server usage information that allows IT personnel to document
enterprise-wide message delivery performance, understand system usage trends, and plan for
system enhancements and implement chargeback or cost recovery policies. Because AppAnalyzer
can collect and summarise months of data, trends can be established and forecasted quickly and
effectively. AppAnalyzer also provides useful information that spans from the IT managers who are
responsible for keeping the systems up and running to the business managers who want to
understand more about their e-mail-based customer contact.
"AppAnalyzer simplifies the management of Exchange services within even very large Windows
NT or Windows 2000 environments," said Chris Williams, director of messaging products at
NetIQ. "It provides a way to retrieve, correlate and interpret data from multiple servers, delivering
a unified view of Exchange activity and performance."
Critical data is mined by AppAnalyzer from Exchange message tracking logs, user mailboxes and
public folders, the Exchange or Active Directory, Internet e-mail service archives, Windows NT
and Windows 2000 event logs and Internet domain registries. The software supports unattended,
automatic data collection and report generation, using wizards for simplified setup.
"Exchange reporting is a critical component of an IT department's arsenal," said Matt Cain, a vice
president with META Group. "Companies are beginning to invest in their systems in order to
make Exchange more efficient, and they are becoming increasingly conscious of what is being sent
out over their e-mail systems and the ability to monitor viruses and capacity planning is key."
More than 80 predefined reports are included and IT personnel can create their own via an
easy-to-use web-based user interface. AppAnalyzer's OLAP-based (Online Analytical
Processing) data warehouse provides fast, flexible and in-depth drill-down capabilities, allowing
viewers of reports to further explore presented data. IT personnel can use it to generate a variety
of views, reports and charts that:
Verify service level agreements.
Identify users and departments that are consuming the most resources such as storage or
Forecast usage trends, based on weeks or months of data, to plan for hardware upgrades.
Assign monetary chargeback values for messaging services to departments or individual
Reveal and reduce service misuse.
By focusing on "how" enterprise-messaging systems are being used, AppAnalyzer complements
other NetIQ Exchange-focused products, including NetIQ AppManager, which provides
performance and availability monitoring, advanced alerting and automated management for
Windows NT- and Windows 2000-based server applications and systems.
AppAnalyzer version 1.0 is available now and supports Exchange Server versions 4.0 through
2000. A 30-day free trial can be downloaded from the NetIQ Web site at
AppAnalyzer is licensed per mailbox. For pricing and more information about NetIQ's
AppAnalyzer product, please contact your local NetIQ sales representative.
NetIQ is a leading provider of e-business infrastructure management software, encompassing
application, directory, server and network performance management. The company is
headquartered in San Jose, Calif., with development and operational personnel in Houston;
Raleigh, N.C.; and Bellevue, Wash. European headquarters are based in Staines, Middlesex. For
more information, please visit NetIQ's Web site at http://www.netiq.com/
NetIQ, AppAnalyzer, AppManager and their logos are trademarks or registered trademarks of NetIQ Corporation. All other products mentioned
are trademarks or registered trademarks of their respective companies.
Safe Harbor Statement
This press release contains "forward-looking" statements within the meaning of the Private
securities Litigation Reform Act of 1995 including, without limitation, statements about the
features, functionality, capabilities and availability of future products of NetIQ. Our actual
future results could differ materially from the results discussed herein. Factors that could
cause or contribute to such differences include the risks inherent in unanticipated costs
associated with development and marketing activities, customer acceptance of new product
offerings, pricing of new products, and competition in our various product lines. For a more
complete discussion of risks and uncertainties relating to NetIQ's business, please read the
discussions of these risks in the documents we file from time to time with the Securities and
Exchange Commission, including our Annual Report on Form 10-K for the fiscal year ended
June 30, 2000 and our Quarterly Report on Form 10-Q for the three months ended
September 30, 2000.
For further information please contact:
Simon Robinson European Marketing Manager,
NetIQ Tel: + 44 (0) 1784 416919 Fax: + 44 (0)1784 416 900
Alex Brew Oast Communications
Tel: + 44 (0) 1959 568545 Fax: + 44 (0) 1959 568506
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