VERITAS Software names Storability as first storage services company to join its elite partner support programme Wednesday 28 February 2001 PDF Print Leading managed storage services firm certified to deliver VERITAS service London, 26 February, 2001 * Storability, Inc., the world's leading storage assurance provider, today announced it is the first storage services company authorised to deliver support services under VERITAS Software's elite Partner Support Programme (PSP). Storability has completed and passed all programme qualifications and is now authorised by VERITAS Software to provide Level I and Level II support on VERITAS products. "Being named the first storage services company in the VERITAS Partner Support Programme is a significant accomplishment for us," said Marco Buchbinder, Storability's Vice President of Business Development. "It validates our process, technology, and expertise and makes our partnership with VERITAS even stronger. The end result will be easier and faster service for our customers." The VERITAS Partner Support Programme is designed to assist select service providers in delivering availability sensitive services based on VERITAS Software solutions. The objective of the VERITAS Partner Support Programme is to provide service providers with the tools to offer world-class service level agreements. "We're pleased to announce Storability as the first storage services company to join the VERITAS Partner Support Programme," said Jim Herman, Director of Communications Industry Business Development, VERITAS Software. "The goal of the programme is to partner with the industry's best - with an elite class of vendors that can ensure continued customer satisfaction. As the emerging leader in managed storage services, Storability can help us decrease the time-to-problem resolution, enable customers to proactively avoid issues and increase the effectiveness of customers' investment in our software." The VERITAS Partner Support Programme has been specifically designed to enable Service Provider Channel Partners to provide true VERITAS fist-level support to customers, thereby increasing the quality of service and containing operational costs as the company's business grows. Members of the VERITAS Partner Support Programme must demonstrate their ability to support VERITAS customers through technical competency, documented processes, and quarterly audits. Storability creates and manages customer-dedicated storage solutions both on and off-site, on a pay-per-service basis. The company offers a dramatically superior solution that incorporates new technologies to address customer concerns for scalability, security, control, flexibility and return on investment. Membership in the PSP programme will grant a higher priority to Storability when escalating issues to VERITAS Software. Storability will also be given access to the VERITAS Software internal knowledge base and have a direct toll-free 800 number into the support centre. About Storability, Inc. Storability, the world's first provider of storage assurance services, creates and manages customer-dedicated storage solutions throughout the enterprise on a pay-per-service basis. Storability offers customisable and cost-effective solutions that can be delivered on-site, off-site, or a combination of both. Our customers benefit from higher application availability, greater return on investment, and optimised IT productivity, without compromising security or control. VERITAS, VERITAS Software and all VERITAS product names are trademarks or registered trademarks of VERITAS Software Corporation in the U.S. and/ or other countries Contacts: Debbie Gristwood Storability, Inc. +44 1494 616 006 Debbie.firstname.lastname@example.org Chris Netto/Nicola Alvey éclat MARKETING +44 1628 400 900 Chris/Nicola@eclat.co.uk This press release was distributed by ResponseSource Press Release Wire on behalf of eclat Marketing in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.