· Cost-effective delivery of highly personalised eBilling documents for B2B and B2C services
· Complete range of Managed Services for next generation and communications
· Rapid development environment responds quickly to changing customer demands
28th February 2001: Copernicus Global Billing Services Ltd (Copernicus) has implemented a Managed Service Provider (MSP) service to deliver personalised billing documents for next-generation communications and service providers using the DOC1 package from Group 1 Software. This rapidly expanding marketplace dictates that these new service providers are able to offer competitive billing based on an infinite and rapidly changing number of charging algorithms.
Group 1’s DOC1 system is at the heart of the Copernicus system for producing bill images, and all appropriate billing documents, which can vary on a per customer and per document basis. The DOC1 system supports each customer’s different formatting requirements including localisation for address formats, language and varying levels of complexity in the data to be displayed.
Tony Poulos, Chief Operating Officer of Copernicus stated – “Billing requirements are now far more sophisticated than the historic flat rate, time and/or distance basis. Any new service needs to be treated as a billable unit or event, regardless of its source or type of transaction. DOC1 gives us the flexibility to offer customers an infinite number of billing scenarios. This differentiates our proposition and makes us far more competitive”.
DOC1’s rapid development engine provides the capability to produce every type of billing documentation and deliver it in whatever format is required and via any channel, from hard copy to the Internet. Without DOC1, the process of developing ‘bill images’ would require extensive bespoke coding with an ever-increasing maintenance overhead. DOC1 minimises resource requirements in development, maintenance and operational support.
Poulos continued – “As our customers have to continually update their commercial offerings we have to be in a position to quickly adapt to the new requirements. DOC1 gives us the speed and flexibility to meet such demands. This gives both us and our customers a massive competitive advantage.”
DOC1 will be used for every bill cycle, and every bill request, for every brand that requires an output bill image – whether it is for online viewing of bills, or for paper production at an external bill rendering facility. In addition, the need for operational resources to support the bill rendering process has been minimised as the process has been fully automated.
Paul Webb, VP Sales & Marketing Group 1 Software comments – “Speed to market and the flexibility to quickly reconfigure your customer proposition is increasingly becoming a critical success factor. In addition, the ability to bill for precise usage rather than on a flat fee basis is a key driver for companies who wish to remain competitive and profitable. DOC1 gives Copernicus the ability to offer their customers a premier service that is adaptable to ever-changing market conditions.”
The Copernicus use of DOC1 will extend to produce other documentation for the customer beyond the bill image. This includes statements, reports, usage summaries and graphs. Once the basic document template for a customer brand has been developed, it is much easier to add new document types, which follow the same corporate documentation image.
Poulos concludes – “DOC1 has given us the ability to offer our clients a sophisticated bill presentation layer which in turn will help them remain competitive in their chosen marketplaces. DOC1 has also ensured that our overheads are minimised whilst retaining the ability to respond quickly to changing customer demands.”
About Group 1 Software
Group 1 Software is a leading provider of software for data quality, database marketing, electronic document composition applications, and mailing efficiency and direct marketing applications. Group 1 supports MVS, VSE, AS/400, UNIX (including Linux), Windows NT, Windows 2000 and other operating systems and various computers. Group 1 has offices throughout the United States and in Canada, the United Kingdom, and continental Europe; the Miami office serves the Latin American market. The company is also represented in Asia and Australia.
Copernicus Global Billing Services Limited (Copernicus) provides a full suite of end-to-end, convergent billing and processing services for all classes of electronic transactions. The service is provided as an Managed Service Provider (MSP) on a platform that meets the most stringent reliability and security criteria. Copernicus provides an MSP solution for managing all of the billing and operational support systems for organisations that wish to offer a whole range of telecommunications and Internet services as part of their overall customer proposition.
For more information contact: -
Sue Eyles or Mike Beale,
BlueBird Associates Ltd.,
Newtown Business Park,
Henley on Thames,
Tel: + 44 (0) 1491 842940
Fax: + 44 (0) 1491 842941
Paul Webb or Debbie Smith,
Group 1 Software Europe Ltd.,
2 Siskin House,
Croxley Business House,
Watford WD18 8UE
Tel: + 44 (0) 1923 216060
Fax: + 44(0) 1923 255280
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