Symicron Computer Communications Ltd, the UK's leading independent
manufacturer of ISDN systems, has launched a new low cost service for
retailers called D-CHAN. It is targeted at businesses with greater than
25 credit card transactions per day and will save retailers considerable
costs in their communications. For just £42 per month - a fixed charge,
with no call charges, Symicron can provide a shop with a real time
credit card authorisation fast link to its merchant acquirer. This will
enable authorisations to be made, without cluttering up the ISDN
telephone circuits, within 2.3 seconds. The D-CHAN service includes
leased equipment at the site, linking to current POS equipment and uses
the existing ISDN circuit. This is a new service and is backed by BT's
ISDN Connect network especially designed for this purpose.
The D-CHAN service can also be used as an estate-wide email system. The
network service, which gives company-wide distributed email, is known as
Dmail. This low cost messaging service is based on the 'Hotmail' style
of operation where all corporate emails are held centrally. Each remote
site can access, receive, send, list, print, etc. emails using the D-
CHAN network. Emails themselves are not actually delivered to the
remote sites but copies of them can be accessed using any web browser.
Importantly, because D-CHAN is an always-up service, email delivery
advice can be presented to a remote site so that their emails can be
picked up quickly. The remote sites have no direct Internet access; so
system security is assured and Internet distraction by staff is also
avoided. Attachments cannot be sent accompanying emails to remote sites,
which prevents the spread of system viruses.
A remote site employee, such as a sales assistant, can easily be sent
emails from within the company, but external emails normally arrive at
the corporate mail server where they are stored and saved. Emails
arriving there but destined for a specific remote site are then
forwarded to the Dmail system and advice of their arrival is sent to the
remote site. The sales assistant or shop manager can then access the
Dmail system and view, print, reply etc. using a familiar browser.
Similar in operation to 'Hotmail', an employee can compose an email and
send it back to the corporate mail server for onward passage either
internally or externally. No local management of the emails are needed
- other than to read inbox messages and delete them when dealt with.
Unlike a client server approach (e.g. Microsoft mail server and Outlook)
the mail messages are never really present at the remote site and so
require no local management or responsibility for their local storage
John Tilbrook, Chairman of Symicron, commented, "D-CHAN is a product
that should save retailers lots of money on their credit card
authorisations as well as speeding the process up. With the added
benefit of secure Dmail, we believe this is an ideal solution."
Symicron Computer Communications are on 020 8857 5577 or
Further information for Editors from:
The Marketing Department
Tel: 01494 764858
020 8857 5577
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