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Stockholm, Sweden, 12th March 2001. Envox, a leading developer of WinNT and Win2000 communications platforms and development software, is pleased to announce that it has entered into a distribution agreement with acivis B.V., a specialist distributor of computer telephony and call centre software based in Amsterdam, Holland.

The management of acivis has over 10 years experience of selling IT and communications solutions to the Small and Medium-sized Enterprise (SME) market and distributing computer telephony and call centre solutions in the Benelux region. The company is also a close business partner of arcom GmBH, an Envox partner based in Aachen, Germany.

Through the application of Envox’s Envox 4.0 software, acivis will provide communications solutions that improve the efficiency of SME businesses - as well as supply complete call centre solutions that incorporate functions such as ACD, unified messaging, flexible workstations, preview dialling, predictive dialling, Internet services, and intelligent and skilled-based routing of incoming calls.

“We are very excited by the potential that Acivis can bring to our business in the Benelux region” said Mr. Anders Lindén, President Envox EMEA “in particular, by opening up the SME market to our product. With the Envox 4.0 communications development platform, SMEs can start to benefit from the converged communications revolution by building cost-effective, easy-to-use communications solutions tailored to their exact needs”.

“We’ve been particularly impressed with the ease by which powerful applications such as the ‘Paybox’ secure Internet payment system have been developed using the Envox product” said Ronald Koppelman, General Manager of Acivis. “Envox 4.0 gives companies the ability to control their communications processes through a single platform for the first time, bringing advanced communications and Internet technologies within the reach of businesses of all shapes and sizes”.

About acivis

Founded in 1996, acivis B.V. sells multimedia solutions in the Benelux region. At the end of 2000, acivis B.V. became an Envox distributor in the region and started using Envox software to create sophisticated solutions for its customers. The staff of acivis B.V. has extensive expertise in Computer Telephony. Acivis B.V. will focus on Small and Medium-sized Enterprises and Telecom operators in particular, supplying solutions through the IT reseller channel. Acivis B.V. is also a Dialogic Platinum Partner.

About Envox

Founded in 1994, Envox is a leading developer of WinNT and Win2000 communications software for building telephony, e-mail, e-commerce, Web automation and datacom solutions. Envox 4.0 is the industry’s first communications development platform that enables organizations to build communications applications on a single Windows NT or Win2000 platform that integrate diverse voice, web, messaging and database technologies. Using Envox 4.0, developers can build a customer contact center featuring web automation and PC-based telephony switching and call routing - and provide control of all these functions through a single administration interface. They can also take information residing on a Web server and make it available to cellular, fax and phone users without modifying that application in any way.

Envox has its global and European headquarters in Stockholm, Sweden; US headquarters in Boston, USA; Asia Pacific headquarters in Singapore; and other offices in Canada and Europe. Envox products are sold through partners in 40 countries worldwide and the company enjoys established strategic relationships with leading service, system and application vendors worldwide as well as a number of network providers. In March 2000, Intel Corporation invested in Envox through the Intel Communications Fund. Envox is also a Dialogic Platinum Partner. In January 2001, Envox received the prestigious Communications Solutions magazine’s Product of the Year for Enabling Technologies and Internet Telephony Magazine’s Product of the Year for Development Platforms.

For more information:

Nathalie Eriksson

Envox Group AB

Tel: +46 8 56 256 000


Fax: +46 8 56 256 050

e-mail: nathalie.eriksson@envox.com


Michael Gray

Gray Associates Ltd.

Tel: +44 (0) 20 8744 9168

Fax: +44 (0) 20 8744 9169

e-mail: Michael@grayassociates.co.uk


Ronald Koppelman

Acivis

Tel: +31 617 142 117

e-mail: rk@acivis.nl


To speak to an Envox reseller in your country, you can find a full reseller listing at: http://www.envox.com/reseller/


(Supporting photography is available from Gray Associates. See contact details above)

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