CeBIT, Hannover, March 22 - (Booth located at Hall 17, Booth C70) - As the leading supplier of converged communications building blocks for next generation networks, Dialogic, an Intel(r) company, today announces that leading speech technology suppliers IBM, Lernout & Hauspie (L&H), Philips Speech Processing, Temic and Vocalis have now also ported their technology onto the Dialogic Voice Portal Reference System (VPRS), adding to the portfolio of technologies available on this industry leading solution today.
All five companies have announced support for the Dialogic Continuous Speech Processing (CSP) software, a technology that extends the way speech technologies can be deployed on its extensive range of voice processing hardware products. CSP provides improved algorithms that help increase the accuracy of speech recognition as well as providing support for echo-cancellation, voice activity detection and barge-in (enabling users to interrupt speech prompts by speaking over them).
In October 2000, leading speech technology vendors SpeechWorks and Nuance also announced support for Dialogic’s CSP software.
By adding CSP support, the speech technology providers get access to the
Voice Portal Reference System (VPRS), a new hardware and software system that combines the power, reliability and high volume capabilities of Intel Architecture. It is targeted at both large enterprises and network-based Service Providers seeking to provide access to - and control of - Internet content by voice, also referred to as the Voice Web and has been the choice of the majority of today’s top voice portals companies.
"IBM is committed to customer choice and plans to deliver its award winning WebSphere Voice Server on multiple platforms so enterprises won't need to re-build their existing Web infrastructure and applications to take advantage of this new technology. The integration of Dialogic's CSP technology with IBM's WebSphere Voice Server can make it easy for developers working on different telephony platforms to create voice
applications using industry-standard technologies, such as VoiceXML and Java," said Sunil Soares, program director, IBM Voice Systems. "Dialogic's Voice Portal Reference System joins our IBM DirectTalk and VoIP solutions to make it easier for developers to create a more natural and useable interface for callers."
"Using Dialogic's VPRS and Vocalis' speech recognition technology SpeechWare(tm), it is possible to deliver a complete speech-enabled service in a single 2U chassis” said Minesh Patel, Technical Director at Vocalis. “Use of the Vocalis SpeechWare VrooM(tm) resource card releases the onboard processing power to sustain text to speech and database processing in the VPRS that would otherwise have to reside on external servers. This combination provides the ultimate in high scalability and reliability for any Voice service provider."
"The Dialogic Voice Portal initiative clearly demonstrates the technical leading role Intel and Dialogic are taking in this market. Temic wants this initiative to be successful by adding its products, solutions and experiences in the sector of voice portals as supplier of the voice interface "speech recognition". Time to market and solution-oriented support are the important factors for the "makers" of voice portals, stated Thomas Krippgans, Sales Manager, Speech Processing Telecommunication at Temic Telefunken microelectronic GmbH.
“Our products are known for their advanced technology and their ease of implementation and adaptability by our partners.” says Matthias Pankert, director of Product Strategy, Planning and R&D at Philips Speech Processing. “We support Dialogic’s CSP solution on the basis of our sophisticated natural dialogue platform SpeechMania(r) as well as Philips’ state-of-the-art speech recognition engine SpeechPearl(r), the latter of which is especially suitable for system integrators and is already being supported by leading IVR providers world-wide.”
"Our support for the CSP platform is the continuation of a very successful long term relationship with Dialogic," commented Peter Hauser, Vice President and General Manager EMEA for Lernout & Hauspie. He added, "Dialogic's CSP platform offers the power, reliability and capacity that the Voice Portal industry is demanding. Additionally, the platform specific software ensures optimal performance of our speech recognition and L&H RealSpeak text to speech software in several languages." Hauser concluded: "The key issue today is how to enable application developers and service providers to rapidly develop new applications for voice portals. L&H partnership with Dialogic for its Voice Portal Reference System initiative is an important step forward."
"Dialogic is delighted that leaders in the leading speech technology industry have chosen to support its Continuous Speech Processing (CSP) software,” said Tim Moynihan, Director of Product Marketing at Dialogic. "Dialogic is committed to supplying standards-based building blocks that will deliver truly open Next Generation Network services - and recognises the increasingly important role that speech technology will play in delivering these services to the mass market".
Simplifying Speech-Enabled Application Development and Deployment
Since voice portal developers tend to come from the Web community and are not typically telephony hardware integrators, Dialogic has simplified and streamlined the development and deployment process by integrating hardware components with the Voice Portal Reference System.
The Voice Portal Reference System advances the state-of-the-art in Internet voice applications by allowing voice and Internet data to reside on the same network in a more scaleable, manageable and reliable manner. It provides the first standardised system for speech-enabled application development in the voice portal market.
Key benefits for developers and Service Providers include:
· Improved Time to Market - An integrated system makes the development and deployment of applications easier, enabling developers to bring applications to market faster.
· Cost-Effective Performance - Service Providers who were previously discouraged by the large and costly infrastructure needed to support the implementation of voice and speech capabilities now have access to a compact 2U-high, packaged, affordable, rackable and pre-configured solution that delivers up to 96 ports of speech recognition.
· Service Provider Level Scalability - The Dialogic CSP technology embedded in the system optimises the performance of host-based speech technologies with additional algorithms such as pre-speech buffering that enable the creation of large-scale systems. Service Providers can now deploy nearly 2,000 lines of speech recognition in a single rack system. Using the on-board network management features built into the processor's input/output system, system administrators can more easily manage the individual systems within a rack system.
Enabling the Voice Web
The technology that enables people to pick up their phones and connect to their favorite voice portals is frequently referred to as the Voice Web. Using Voice Web technologies, people can browse specific voice-enabled web-sites using voice commands, with the voice portals using speech-to-text technology to translate web content into speech. Voice portal services available today include: news, weather, traffic, stock quotes, driving directions, restaurant guides and email.
At the Dialogic booth at CeBIT 2001, visitors will learn about the burgeoning market for hosted applications as well as the technological requirements for voice portal deployment. For further information on speech recognition demonstrations at CeBIT, please contact Dialogic’s voice portal partners: IBM (Hall 2, stand D28), L&H (Hall 6 Stand g48), Philips Speech Processing (Hall 1 Stand 4c4), Temic (Hall 25 Stand d83), and Vocalis (Hall 15 Stand g64).
Dialogic, an Intel company, provides the critical building blocks and technical services that enable its customers to develop solutions serving the converging Internet and telecommunications market segments. Dialogic products are used in voice, fax, data, speech recognition and synthesis, call centre management and Internet protocol (IP) telephony applications in both service provider and customer premise equipment (CPE) environments.
Dialogic and the Dialogic logo are registered trademarks of Dialogic Corporation. All other names products, and services mentioned are trademarks or registered trademarks of their respective organizations.
For enquiries, please contact:
Dialogic Telecom Europe, an Intel company
Tel: +32 (0)2 712 4311
Fax: +32 (0)2 712 4300
Gray Associates Ltd.
Tel: +44 (0) 20 8744 9168
Fax: +44 (0) 20 8744 9169
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