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Leading provider in IP service activation software integrates with Micromuse's Netcool™ suite to deliver combined Operational Support System solution

London, March 23, 2001 - OrchestreamÔ (LSE: OCH), a leading provider of services activation and performance management software to global telecommunications network operators will be announcing at CeBIT on 23rd March that it has certified its application as a Netcool Ready™ solution. The integration combines IP service activation and provisioning from Orchestream, with fault management provided by Micromuse's Netcool® suite. The integration between Netcool and Orchestream will help network managers improve the overall operational effectiveness of their IP networks, by providing a single point where all events are reported, prioritized and resolved automatically.

Orchestream's Netcool Integration Module (NIM) provides probe level integration to Netcool ® OMNIbus™ v3.4. The NIM automatically translates and forwards Orchestream faults, clear and message traps to Netcool. This allows network managers to gain rapid visibility to all activation, provisioning and network fault events through the Netcool Console, as well as manage provisioning processes with minimum service disruption. Moreover, the health and status of Orchestream components deployed in the management infrastructure are easily and thoroughly monitored.

"We are pleased that Orchestream is one of the first members of the Micromuse Developers Alliance to deliver a live product offering," said Ashley Ward, Orchestream's CEO. "Now, service providers will be able to use best-of-class technologies from one interface; Orchestream technology to provision the services in their networks, and Netcool software to monitor the availability and performance of those services. This is a significant step forward in the integration of best-of-breed IP products."

"Efficient service deployment, meeting advanced service level agreements, and keeping operational costs under control are fundamental challenges that service providers face today," commented Andy Aiello, Senior Vice President of Business Development at Micromuse. "The integration of Netcool suite with Orchestream links the critical areas of service creation and service management together, helping our common customers save time and bring new services to market more quickly."

One customer who recognized the potential of this combination is business telecommunications and Internet company Energis. They were recently tipped by market analysts as one of two profitable telcos likely to perform well due to investment in high technology platforms and their reputation for offering a high level of customer service. "Energis required a solution that would enable us to get to market quickly and differentiate us from the competition. In combination with Micromuse Netcool, Orchestream enables rapid deployment and provides accurate and timely information about the state of our network, helping us to be more proactive when it comes to meeting our customer needs," said Debbie Best, Program Director, Energis


The Netcool Integration Module for Orchestream is now available, and can be licensed from Orchestream today. For more information, contact Orchestream at 44 (0) 20 7348 1500 or email

Note to editors - Orchestream executives will be available for briefings at CeBIT on the following stands:

Orchestream Conference Suite

Hall 12 Stand C73


Hall 11, Stand F50

About Orchestream

Orchestream is a leading provider of services activation and performance management software to the telecommunications industry. The company enables telecommunications carriers to deliver Internet Protocol (IP) based, e-commerce, data, video and voice-over-IP services. Orchestream's award-winning software, a major component of the Operations Support System (OSS), is the leading activation and provisioning solution for configuration of IP virtual private networks (IP-VPNs), facilitating Quality of Service (QoS) and performance monitoring of key network services, enabling profitable end-to-end Service Level Agreement (SLA) management. Orchestream's customers include, Telstra, Global Crossing, Interoute, NTT and Energis. For more information visit
or call: Europe +44 (0) 20 7348 1500; North America: (212) 629 3134.

About Netcool

Micromuse's Netcool® software suite collects management data from more than 300 management environments and network devices, including voice, data and Internet. Fault data is rapidly processed and filtered by the Netcool ObjectServer™ an in-memory database. The Netcool suite helps operators to build views of service availability in realtime, helping them manage networks more efficiently. Because it is scalable and deploys rapidly, the Netcool suite helps service providers to expand their networks as their markets grow.

About Micromuse

Micromuse Inc. (Nasdaq: MUSE) is the leading provider of realtime fault management and service assurance software. Micromuse recently received the TeleStrategies OSS Excellence Award for Best New Product for the Netcool®/Visionary™ application. In addition, Micromuse has been recognized in the Forbes 500, Business Week's Info Tech 100, Bloomberg's Top 100 Stocks, Barron's 500, Deloitte & Touche's Technology Fast 500 and the San Francisco Chronicle 500. Micromuse customers include AT&T, BT, Cable & Wireless, Cellular One, Charles Schwab, Deutsche Telekom, Digex, EarthLink, Global Crossing, GTE, ITCDeltaCom, MCI Worldcom, NextLink, One2One, PSINet, XO Communications and a number of financial investment concerns. Headquarters are located at 139 Townsend Street, San Francisco, Calif. 94107; (415) 538-9090. The Web site is at

About Energis

Energis ( is a FTSE 100 business telecommunications and internet company. Energis plc was founded in 1993 and is focused on the business marketplace.

It offers businesses a full portfolio of national and international voice, data and e-commerce services.

Major UK national clients include the BBC, Boots, Freeserve, Thomas Cook, Sainsbury, Friends Provident and Whitbread.

Its UK network is built primarily along the National Grid's electricity pylon infrastructure. The company has over 6,800 kilometers of fiber optic cable, including 11 UK metropolitan networks.

Energis Squared is Energis' e-business solutions provider, offering a portfolio of internet services, webhosting and connectivity.

As part of Energis' European strategy, it acquired Unisource Carrier Services (now called Energis Carrier Services), a pan-European carriers' carrier, in September 1999 and now has a significant presence in Germany, the Netherlands, Ireland and Poland.

In December 2000, Energis agreed to acquire 75% of Ision, a leading webhosting and application solutions provider in Germany, which has additional operations in five key European countries. The transaction was completed in January 2001.

Energis launched Energis Mobile last year and signed a three-year virtual network operator agreement with Orange in the UK. It has also formed a joint venture with Graham Technology to launch a range of interactive digital TV services to business customers.

Netcool is a registered trademark of Micromuse. All other trademarks and registered trademarks in this document are the properties of their respective owners. Any statements contained in this press release that do not describe historical facts may constitute forward- looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Any forward-looking statements contained herein are based on current expectations, but are subject to a number of risks and uncertainties.

Orchestream Contact:

Martin McCann

+44 (0)20 7348 1500

Press Contact:

Jennifer Abbott

+44 (0)20 7878 3145

Micromuse Contact:

Nicole Fortenberry

+001 917 344 7053

This press release was distributed by ResponseSource Press Release Wire on behalf of MSL Group in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit