Categoric Software and Quasar Solutions Consulting team up to provide enterprise alerting to SAP users
Leatherhead, United Kingdom: March 30, 2001 – Categoric Software, a first mover in alerting infrastructure technology for the multichannel enterprise, has teamed up with SAP consultants, Quasar Solutions Consulting GmbH, to offer an alerting capability to SAP users. This move responds to a real business need to receive critical business data from inside SAP R/3, anywhere and in real time.
In order to make this possible, Quasar Solutions has integrated Categoric Software’s Xalerts 5.0™ into its product range. Xalerts monitors and filters all data generated by an implemented SAP module and other critical business events according to rules personally specified by the user. When a rule’s criteria are met, the system generates personalized messages. These messages can be sent to chosen key personnel via previously defined channels such as SMS, e-mail or fax. In this way colleagues, business partners or customers can initiate the necessary measures from wherever they are.
Xalerts can be used in conjunction with any SAP R/3 module without modification. At the same time the component-based architecture enables a smooth and problem-free integration into third party systems that are being used together with SAP by the end user. This enables early warning software to access data sources from various applications and to co-ordinate information from multiple sources.
"Mobility is becoming an increasingly important competitive factor in today’s economy. This means that a mobile early warning system will be an excellent addition to SAP R/3," says Mark Bauermann, Managing Director of Quasar Solutions Consulting, in relation to their partnership with Categoric.
Unlike traditional warning systems Xalerts relays company related information to multi-channel devices such as mobile phones or PDAs (personal digital assistants) as well as email, web, fax etc. Xalerts also offers the user interactive, mobile reaction possibilities. In this way an employee based outside of the office will be able to make fundamental decisions quickly and in good time, even if he happens to be on the road or stuck in a traffic jam.
The practical applications for this type of system are far-reaching, but one example might be a large company employing several representatives for individual customer groups and for certain product groups. Xalerts supports this company by constantly providing these representatives with information that is relevant to them whilst they are mobile. Xalerts scans, checks and compares existing and newly arrived information and data in the various SAP modules.
In this way the system ‘recognizes’ when, for example, a product is currently out of stock, which customer frequently orders that product, and which representative is responsible for these customers. It will then inform this representative immediately with the aid of an SMS and tell him what quantity of the product is still in stock, when the next delivery can be expected, or whether an alternative delivery would be possible and for which customers this product is especially important. The representative is then in a position to advise his customer in detail if critical quantities of the product are ordered.
"This example is typical of the way in which Xalerts and SAP will combine to give streamlined supply chains and improved customer relationship management," says Thorgeir Einarsson, CEO and co-founder of Categoric Software.
About Categoric Software Corp.
Categoric Software is a first mover in alerting infrastructure technology for the multichannel enterprise. Categoric’s component-based development platform and technology-enabling services empower companies to rapidly build, deploy and manage alerting applications vital to competing in today’s time-sensitive world. The highly scaleable technology interacts with multiple data sources across the enterprise to detect critical events and send relevant, personalized alerts to individuals anytime, anywhere and via any communications channel, including e-mail, Web, SMS, WAP, pager or fax. It also enables them to respond to alerts by initiating previously defined actions. At work in over a hundred Global 1000 companies, Categoric’s software helps its clients and partners in financial services, corporate portals and supply chain management to activate business processes and, thus, enhance speed, productivity, collaboration and customer loyalty.
Founded in 1996, Categoric is privately held with investments from Nokia Ventures, T-Ventures (the investment arm of Deutsche Telekom), BancBoston Capital, and Alta Berkeley Ventures. Alliance partners include Logica, Sage, ACT, Armature, Artemis Project Management, Optum, American Software, Qiva, and Tecsys. The company maintains dual headquarters in Sterling, Virginia, and Leatherhead, United Kingdom, and offices worldwide.
About Quasar Solutions Consulting GmbH
The systems house Quasar Solutions Consulting GmbH specialises in consulting and the implementation of SAP R/3. The company has its headquarters in Berlin and currently employs eight people. Turnover for the last year was in the region of approx.
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