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EEMA (the European Forum for Electronic Business) has recognised the confusion in the market regarding employees’ acceptable use of e-mail and has developed an ‘e-mail best practice policy’ document which is a suggested template for companies wishing to lay down some ground rules within an organisation for e-mail use.

The document was compiled by EEMA’s user interest group with contributions from Astra Zeneca, Broadfoot Consulting, Lotus, Nexor, Siemen’s Business Services, TTYL and Unilever under the leadership of Ralph Ehlers, EEMA’s user interest group chairman, and produced in response to requests from EEMA members for some clarification in this area.

“There is unquestionable confusion in the marketplace about the rights employers and employees should and shouldn’t have in relation to e-mail use at work, which has resulted in some unnecessary employee relations problems throughout Europe” said Jim Dickson, EEMA’s membership director. “EEMA has compiled the ‘e-mail best practice policy’ document to clarify some of these confusing issues and give constructive guidance to companies in this important area” he continued. “Having a concise e-mail best practice policy is the only way both employers and employees can be clear about what they can and cannot do in relation to the use of e-mail, and is something our members felt EEMA should compile, which is exactly what we have done”.

The ‘e-mail best practice policy’ is the first in a series of three papers to be introduced by EEMA in response to the confusion surrounding the area of acceptable use of electronic communications within Europe and is available to members of EEMA free-of-charge. The other two documents are acceptable computer usage which will be available shortly and confidentiality issues, which will be available at the EEMA conference – June 12-13 2001 at Le Meridien Montparnasse, Paris – see

About EEMA

EEMA (the European forum for electronic business) is a non-profit organisation, formed in 1987 to provide a neutral platform for the whole spectrum of electronic commerce and business. EEMA has over 240 pan-European companies as members, spread over 20 countries, ranging from users, suppliers and government institutions.

EEMA’s aim is to bring together and improve the communications between all participants in Europe who wish to trade and communicate electronically, and to address industry issues on behalf of its members through the relevant international and governmental administrations. Through its interest groups, publications and conferences EEMA has been instrumental in moving European business towards electronic trading.


Note to Press – please contact for a copy of the ‘e-Mail Best Practice Policy’ and for more information about the EEMA Annual Conference (EEMA 2001).

Press Contact : Ruth Cattell
Direct Tel. +44 1384 374008
Direct Fax. +44 7970 146369

EEMA Tel. +44 1386 793028
EEMA Fax. +44 1386 793268

This press release was distributed by ResponseSource Press Release Wire on behalf of EEMA in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit