New BroadVision Partnership Delivers Solution that Proactively Monitors Web
Interactions and Site Performance
LONDON - (April 17, 2001) - Fulfilling its B2B management strategy, BMC
[NYSE: BMC], the leading provider of enterprise systems management, today
announced that it has formed a partnership with BroadVision to introduce
PATROL for BroadVision. PATROL helps sustain enterprise relationships by
ensuring the availability of BroadVision solutions, an integrated suite of
packaged applications for conducting e-commerce interactions and
transactions. PATROL for BroadVision is part of BMC Software's sell-side
solution offering that includes products to manage Web infrastructure, B2B
applications, and commerce and collaboration platforms.
PATROL's Customer/Business Benefits
PATROL for BroadVision is an end-to-end solution that monitors the
availability and performance of BroadVision e-business applications and
their connectivity to database and Web servers providing a foundation for
performance improvement. Additionally, the product monitors users'
sessions, enabling the operator to rapidly detect potential problems and
resolve them before customers are affected.
PATROL for BroadVision provides the following benefits:
( accelerates return on investment of BroadVision applications;
( reduces resources and time needed to detect system problems; and
( increases customer loyalty
PATROL's rapid problem identification automates the problem detection
process by proactively monitoring log files and logically grouping error
messages and application components for easy diagnosis. This process
eliminates the need for BroadVision administrators to manually browse the
log files for error messages related to the problem - an inefficient and
time consuming process. The sooner a problem is detected, the faster it can
be rectified and the interaction can resume.
PATROL's Comprehensive Solution Suite for B2B eCommerce Environments
"The strength of a B2B environment is only as good as the strength of the
management solutions behind it," said Paul Barker, vice president and
general manager, PATROL eBusiness Solutions Business Unit. "If a business
seeks to provide a smooth customer experience, it must proactively manage
the entire system and not just stand-alone applications. BMC Software
provides companies with a complete management solution for their B2B needs."
PATROL integrates coverage of BroadVision applications with that of the
entire enterprise from databases to Web servers and firewalls, offering a
comprehensive management platform to optimise the customer experience
including PATROL for E-Business Management Solutions, PATROL for ERP
Management, PATROL for Database Management and PATROL for Server Management.
More information on PATROL and its benefits can be found at
www.bmc.com/patrol. For more information on BMC Software's e-business
solutions, go to http://www.bmc.com/products/ebusiness/index.html.
PATROL is a broad, integrated solution that enables the rapid deployment of
advanced service-level management through a unique continuous improvement
process. The process not only enables customers to measure service in terms
of end-user response time of business transactions and publish reports on
compliance against service level agreements (SLAs), but it also uniquely
allows for automated diagnosis of the root cause of failures and prediction
of the impact of business change on the quality of service delivered. From
a single graphical console, PATROL provides centralized control and helps to
proactively manage systems, applications, databases and resources across
e-business enabled enterprises.
Join BMC Software for a global gathering of information technology managers
and technical staff from around the world at its annual global user
conference, Learning Universe, June 3 - 7, 2001 at the Orlando World Center
Marriott Resort and Convention Center in Florida. Show attendees will gain
valuable insight on attaining end-to-end service level management.
Additionally, members of the media will have the opportunity to meet
one-on-one with BMC Software's senior executives. To register today, see
updates and get a full description of the sessions and curriculum for
Learning Universe 2001, visit www.bmc.com/learninguniverse/.
About BMC Software
BMC Software, Inc. [NYSE: BMC], is the leading provider of enterprise
systems management solutions that assure business availability - maintaining
and optimising business-critical systems with automated infrastructure
management and unique service management capabilities. BMC Software is a
Forbes 500 company and a member of the S&P 500, with fiscal year 2000
revenues exceeding $1.7 billion and offices worldwide. For more information,
please visit BMC Software's Web site at www.bmc.com.
BMC Software, BMC Software OnSite, the BMC Software logos, and all other BMC
Software product or service names are registered trademarks or trademarks of
BMC Software, Inc. All other trademarks or registered trademarks belong to
their respective companies. (c) 2001, BMC Software, Inc. All rights
Use of the term "partner" in this release is intended in the colloquial
sense of a valued business relationship, and does not indicate the existence
of or an offer to enter into a legal partnership, joint agency or other
relationship involving shared ownership or shared liability with BMC
Software and/or any of its affiliates.
Tel: 0208 996 4148
This press release was distributed by ResponseSource Press Release Wire on behalf of Text 100 London in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.