BMC Software Extends B2B Management Solutions With PATROL for BroadVision Tuesday 17 April 2001 PDF Print New BroadVision Partnership Delivers Solution that Proactively Monitors Web Interactions and Site Performance LONDON - (April 17, 2001) - Fulfilling its B2B management strategy, BMC Software, Inc [NYSE: BMC], the leading provider of enterprise systems management, today announced that it has formed a partnership with BroadVision to introduce PATROL for BroadVision. PATROL helps sustain enterprise relationships by ensuring the availability of BroadVision solutions, an integrated suite of packaged applications for conducting e-commerce interactions and transactions. PATROL for BroadVision is part of BMC Software's sell-side solution offering that includes products to manage Web infrastructure, B2B applications, and commerce and collaboration platforms. PATROL's Customer/Business Benefits PATROL for BroadVision is an end-to-end solution that monitors the availability and performance of BroadVision e-business applications and their connectivity to database and Web servers providing a foundation for performance improvement. Additionally, the product monitors users' sessions, enabling the operator to rapidly detect potential problems and resolve them before customers are affected. PATROL for BroadVision provides the following benefits: ( accelerates return on investment of BroadVision applications; ( reduces resources and time needed to detect system problems; and ( increases customer loyalty PATROL's rapid problem identification automates the problem detection process by proactively monitoring log files and logically grouping error messages and application components for easy diagnosis. This process eliminates the need for BroadVision administrators to manually browse the log files for error messages related to the problem - an inefficient and time consuming process. The sooner a problem is detected, the faster it can be rectified and the interaction can resume. PATROL's Comprehensive Solution Suite for B2B eCommerce Environments "The strength of a B2B environment is only as good as the strength of the management solutions behind it," said Paul Barker, vice president and general manager, PATROL eBusiness Solutions Business Unit. "If a business seeks to provide a smooth customer experience, it must proactively manage the entire system and not just stand-alone applications. BMC Software provides companies with a complete management solution for their B2B needs." PATROL integrates coverage of BroadVision applications with that of the entire enterprise from databases to Web servers and firewalls, offering a comprehensive management platform to optimise the customer experience including PATROL for E-Business Management Solutions, PATROL for ERP Management, PATROL for Database Management and PATROL for Server Management. More information on PATROL and its benefits can be found at www.bmc.com/patrol. For more information on BMC Software's e-business solutions, go to http://www.bmc.com/products/ebusiness/index.html. About PATROL PATROL is a broad, integrated solution that enables the rapid deployment of advanced service-level management through a unique continuous improvement process. The process not only enables customers to measure service in terms of end-user response time of business transactions and publish reports on compliance against service level agreements (SLAs), but it also uniquely allows for automated diagnosis of the root cause of failures and prediction of the impact of business change on the quality of service delivered. From a single graphical console, PATROL provides centralized control and helps to proactively manage systems, applications, databases and resources across e-business enabled enterprises. Learning Universe Join BMC Software for a global gathering of information technology managers and technical staff from around the world at its annual global user conference, Learning Universe, June 3 - 7, 2001 at the Orlando World Center Marriott Resort and Convention Center in Florida. Show attendees will gain valuable insight on attaining end-to-end service level management. Additionally, members of the media will have the opportunity to meet one-on-one with BMC Software's senior executives. To register today, see updates and get a full description of the sessions and curriculum for Learning Universe 2001, visit www.bmc.com/learninguniverse/. About BMC Software BMC Software, Inc. [NYSE: BMC], is the leading provider of enterprise systems management solutions that assure business availability - maintaining and optimising business-critical systems with automated infrastructure management and unique service management capabilities. BMC Software is a Forbes 500 company and a member of the S&P 500, with fiscal year 2000 revenues exceeding $1.7 billion and offices worldwide. For more information, please visit BMC Software's Web site at www.bmc.com. BMC Software, BMC Software OnSite, the BMC Software logos, and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software, Inc. All other trademarks or registered trademarks belong to their respective companies. (c) 2001, BMC Software, Inc. All rights reserved. Use of the term "partner" in this release is intended in the colloquial sense of a valued business relationship, and does not indicate the existence of or an offer to enter into a legal partnership, joint agency or other relationship involving shared ownership or shared liability with BMC Software and/or any of its affiliates. Contact: Daisy Dunkley-Clark Text 100 Tel: 0208 996 4148 Email: email@example.com This press release was distributed by ResponseSource Press Release Wire on behalf of Text 100 London in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.