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The winners of the World Billing Awards were announced at the Billing
Systems 2001 Gala Dinner, held at the Natural History Museum yesterday
evening (24th April). The dinner, which juxtaposed 120 million year old
dinosaur fossils with cutting edge billing systems and services, is one
of the highlights of Billing Systems 2001 - the largest gathering of
billing professionals in Europe, which is currently being held at London
Olympia until 26 April. (Full details available from

The short list was selected from the nominations received after careful
consideration by Hugh Roberts (on behalf or IIR) and the Editors of the
Official Publications for Billing Systems 2001 - Billing International,
Billing World European Communications and Mobile Europe.

This year is the fifth anniversary of the introduction of the World
Billing Awards, which were introduced by IIR in 1997 to raise the
profile of Billing within the telecoms industry. "The number of players
in the increasingly complex billing marketplace has probably multiplied
by a factor of ten in the past twelve months. The winners of this years
Awards are worthy standard bearers of the billing world's increasingly
successful drive to educate the telecoms industry as a whole to the fact
that effective billing will be the key differentiator for competitive
next generation network service delivery. Without flexibility and
innovation in billing no carrier or service provider will be able to
exploit its product portfolio or manage effective customer
relationships." Hugh Roberts, Chairman of the World Billing Awards 2001
Judging Panel.

Five awards were presented at the dinner, and the winners were.....

1. Overall Best Contribution to Billing: Joint Winners - and
Geneva Technologies.
Two organisations were judged to have had a major impact on the billing
landscape over the past year: and Geneva Technologies.

Geneva were praised by the panel for their US launch, and their
professional and high quality training. Christoph Wilfert, VP Corporate
Marketing, from Geneva Technologies said: "We are very pleased and
honoured to receive this award for the second year running. Recognition
from within the industry is particularly gratifying." were praised for the way they had radically reshaped the
vendor/operator relationship. Aron Heintz, Technical Director of said of the award: "This is a great recognition of the success
we have had bringing a new standard to market, as well as increasing
adoptions in Europe. All the companies nominated were members - this is
a win for all our member companies. This signifies the start of a rapid
adoption curve in Europe."

2. Most Innovative Billing Product: Winner - BT Interconnect Solutions
This award was presented to BT Interconnect Solutions for innovation and
functionality in both product offering and approach to market. Jim
Roche, Marketing, said "We are honoured and delighted by this
recognition of all the hard work and dedication BT Interconnect
Solutions put in to meet its customers requirements. The
telecommunications world is one of continuous innovation: BT is
committed to mirroring that innovation in the products and services its
people deliver."

3. Best Billing Implementation: Winner - Virgin Mobile Australia
The award for implementation of all (or part) of a system to deliver new
or improved billing and customer care functionality was awarded to
Virgin Mobile Australia. The judges felt that Virgin Mobile Australia
was a worthy winner for their great start up implementation, project
management and staged evolution.

4. Best Customer Care Offered: Winner - Swisscom
This award was presented to Swisscom for the effective and
differentiated CRM together with an indefinable 'feel good' association
with the branded offering to both customers and partners/suppliers. The
judges felt that Swisscom provided an excellent customer care service,
which combined efficiency tempered with warmth. "Swisscom is very
pleased to win IIR's World Billing Award for 'Best Customer Care
Offered'. Receiving this honour is an objective indication that
Swisscom's chosen pragmatic step-by-step approach to meeting and
exceeding our customers' requirements is a move in the right direction."
said Theo Schindler, Head Of Business Group - 'Order Management
Swisscom' Project, on behalf of Swisscom.

5. Most Helpful Systems Integrator: Winner - Logan Orviss
Logan Orviss won this award for their helpfulness and effectiveness in
the process of systems selection and implementation. The judges noted
that Logan Orviss had been particularly effective in advising people
what not to do!

About Billing Systems 2001: BILLING SYSTEMS 2001 is playing host to over
100 exhibiting companies with thousands of attendees from around the
world, and once again has proved that it is easily the largest gathering
of billing professionals in Europe. For more information visit:


Notes to Editors:

Billing Systems 2001 Press Enquiries to:
Neil Stinchcombe
Tel +44 (0) 208 449 1007
Fax +44 (0) 208 440 4449
For further details please visit our website:

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