Matrix printers continue to have an impact in back office operations
Tally Ltd, the computer printer specialist, today announced that leading independent distribution company, Target Worldwide Express, has purchased Tally matrix printers as part of an ongoing operation to automate its point of despatch service. The printing application involves printing barcodes on five-part despatch notes that allow for delivery to be tracked with accuracy. Tally printers being deployed encompass T2030, T2130 and T2170 dot matrix models and T6040 line printers.
“As a 24-hour, one-stop delivery service to businesses, we are continually enhancing support systems to facilitate communications and service delivery to our customers” explains Mark Smith, IT Director for Target Worldwide Express. “Barcoding is an essential part of the tracking process. Barcodes permit faster and more accurate recording of information and help us respond quickly to enquiries and changes”
Target Worldwide Express has more than 46 sites in the UK, and some 2,300 employees involved in couriering parcels to businesses all over the UK. It has purchased a total of 55 matrix printers which have been installed across the majority of sites.
He continues, “It is essential that back-office barcode printing operations are fast and achieve a consistent level of quality. After rigorous testing, we chose Tally line and dot matrix impact printers as they best matched these criteria. A fast throughput rate is essential as we typically print 8,500 consignment notes each day, the bulk of which are produced on T6040 line printers. Tally printers have maintained a good scan rate over the last two years and we are very happy with the service they provide”
As a recommendation from Tally reseller, Leeds Direct Distribution, the printers were easily integrated into the existing network, and Target Worldwide Express is continually upgrading to the latest Tally dot matrix and line printer offerings.
“Customers such as Target Worldwide Express continue to demand printers that are up to the task of delivering mission critical applications.” says Robin Edwardes, Managing Director for Tally Ltd, “Dot matrix and line printers are proven technology for printing high-volume barcode labelling, and at a fraction of the cost of alternatives.”
About Target Express
Target Worldwide Express is the UK's leading independent express delivery company, offering a one-stop distribution solution to a broad and diverse customer base.
Founded in 1982, Target Worldwide Express has maintained impressive year on year growth and now boasts a turnover of £117.3m. It’s business philosophy of “Nobody takes more care” permeates all aspects of its operation, from the way in which it handles customer’s goods, to its approach to training and staff development. It is one of a minority of carriers in the market able to demonstrate true commitment to the provision of a quality service.
It offers first class service levels through proactive customer communication and has built excellent customer relationships. Investment in people, has seen it win both Regional and National Training awards, as well as ensuring excellent staff retention over the last 10 years.
Reformed in 1996 following the buy out of Mannesmann Tally from the German conglomerate Mannesmann AG, Tally has been dedicated to the manufacture and support of computer printers for more than 30 years. The company offers business users a wide range of mission critical, colour and desktop printers. These include mono/colour lasers, volume inkjet printers, high performance matrix printers and line printers where the company is recognised as the market leader.
Tally is based in Basingstoke in the UK from where it sells into more than 60 international markets through local distributors. This new facility includes a state of the art training, repair and commissioning centre and is the hub of its UK-wide service team of 20 engineers, which boasts a first-time-fix rate of 97%. Tally Ltd has enjoyed ISO9001 accreditation since 1991, and achieved Investor in People status in 1999.
A global player in the computer printer market, the company employs more than 1100 staff operating out of subsidiaries in the UK, Germany, France, Italy, Austria, Russia, Singapore and North America, and manufactures in Germany and the USA.
In the UK, the company sells through distribution partners and VARs, and corporate customers include Tesco, B&Q, Ministry of Defence, Unichem, Kwik-Fit and HSBC Bank.
For further information on Tally Ltd, please visit http://www.tally.co.uk.
Interviews, photography and further information are available from Natalie Johnson or Claire Adam at MCC International.
Claire Adam/Natalie Johnson
MCC International Ltd
Tel: 01962 888100
Robin Edwardes/Julie Field
Tel: 0870 872 2888
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