TELLME AND MAGICPHONE MERGE TO CREATE LARGEST VOICE APPLICATION NETWORK IN THE U.S. AND EUROPE Monday 14 May 2001 PDF Print London, May 14, 2001 - Tellme Networks, Inc. and Belgium-based MagicPhone today announced that the two companies have merged to provide the first global voice application network which brings the power of the Internet and voice technologies to the telephone, improving how people place calls and how businesses answer their phones. Now companies can make sophisticated voice applications such as personalised voice dialling, stock trading, airline reservations and general information services available to callers in both the U.S. and Europe. In addition to enabling an easier and more intuitive caller experience, Tellme can help global businesses slash the high costs and complexity associated with answering the telephone. The result is that businesses can rapidly automate their existing call centre services and provide new Internet-powered features over the telephone, making their callers happier and therefore more loyal. For example, airlines can answer their phones with a voice application that automates flight reservations, baggage claim, and even provides the same personalised travel services available today over the Web. "When you have a trillion dollar industry like telecommunications undergoing the kind of disruption and change we see today, the opportunities that emerge are vast," said Mike McCue, CEO of Tellme. "MagicPhone is a perfect addition to Tellme because we share the same vision of what the phone can eventually become world-wide." "MagicPhone has tapped into a huge new opportunity to use the Internet as the basis for a pan-European network of interactive telephony applications," said Luc Deleu, co-CEO of MagicPhone. "Tellme's resources and experience will let us quickly extend our European customer base while offering them world class speech recognition services and the ability to make their voice applications available in the U.S." As a result of this merger, Tellme now serves more than 65 customers world-wide from industries such as travel, financial, media, and telecommunications. The company employs 239 people world-wide, with network operations in eight countries including the U.S., Belgium, France, the United Kingdom, Germany, the Netherlands, Luxembourg and Switzerland. Luc Deleu and Alexandre Saboundjian will jointly manage all of Tellme's European operations and will maintain the European headquarters in Brussels. Tellme will operate in Europe as "MagicPhone, a Tellme company." About Tellme Tellme Networks is revolutionising how people and businesses use the telephone by fundamentally improving the caller experience with Internet and voice technologies. Tellme enables businesses to delight and empower their callers while slashing costs and complexity. Tellme's pioneering Voice Application Network powers 1-800-555-TELL, the leading consumer voice portal. Tellme headquarters are in Mountain View, CA and its European subsidiary, MagicPhone, is based in Brussels, Belgium. For more information, visit http://www.tellme.com. Press Contacts: Chris Netto/Nicola Alvey Eclat MARKETING Tel: 01628 400900 E-mail: Chris@eclat.co.uk / Nicola@eclat.co.uk This press release was distributed by ResponseSource Press Release Wire on behalf of eclat Marketing in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.