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First Mobile Management Suite to Offer Instant Client Deployment to
Handheld Devices, Saving Time and Money for IT Managers

XcelleNet, Inc., the leading provider of management solutions for remote systems and mobile & wireless devices, today unveiled Palm Auto-Install for Afaria™, the company’s comprehensive mobile management software. With Palm Auto-Install, Afaria is the first mobile management solution to provide IT administrators with the tools necessary to automatically deploy a management client to the device by merely dropping the device into a cradle. With organisations now deploying thousands of these handheld devices at a time, Palm Auto-Install is designed to significantly reduce the time, complexity and cost involved with the initial deployment of Afaria’s Palm OS clients used to provide critical management capabilities to each device.

Afaria's Palm Auto-Install allows any computer running Windows 98, NT or 2000 to act as a distribution point for Afaria clients. Once a distribution point machine is configured according to an organisation’s preferences, end users simply dock their Palm in a serial, Ethernet, or EthIR cradle connected to this machine and press the HotSync button. A pre-configured copy of the Afaria client is then automatically installed on the device. With the Afaria client on the Palm, a user can connect to the Afaria transmitter to perform systems management tasks such as receiving new applications, or collecting hardware and software asset information.

Since Palm Auto-Install does not depend on having HotSync running on the PC, an account for the device does not have to be established before the Afaria client can be installed, and no user intervention is required. The need for overworked IS staff to be involved in the installation and configuration of the Afaria client on Palm devices can be eliminated or significantly reduced. This important enhancement is just one of the ways Afaria helps IS gain control over their mobile business implementations.

“As the mobile business market continues to evolve, it is important that Afaria provides functionality that eases initial deployment of a large number of handhelds,” said Yad Jaura, European marketing manager for XcelleNet. “By adding the Palm Auto-Install to its long list of mobile management features, from document management to asset tracking to application, and software deployment, Afaria further reduces IT cost and involvement and adds instant functionality for end users.”

Afaria eliminates both administrative and user burdens through automated application deployment and other critical systems management features including—content distribution, data and systems backup, asset tracking, security, and business process automation. With this critical upgrade, Afaria continues to further reduce the cost of ownership for managing mobile devices by making it easier for IT administrators and help desk personnel to distribute software clients and track mobile resources.

“Ubiquio supports large deployments of business-critical mobile applications in a variety of industries including healthcare. Our solutions depend on automation technologies like Afaria’s Palm Auto-Install to improve quality and reduce cost.,” said Charles Lukassewki, CEO of Ubiquio. “We use Afaria’s Palm Auto-Install to streamline our processes and to ensure consistency for our customers.”

Availability

The Palm Auto-Install service pack is currently available. For more information or to order, call (020) 8538 5800. For customers on maintenance the service pack is available at http://www.xcellenet.com.

About XcelleNet

XcelleNet, Inc. is the leading provider of enterprise solutions for managing remote systems and mobile & wireless devices. For more than 14 years, the company has been a pioneer in meeting the challenges of securely delivering and maintaining mission-critical applications and content to remote locations with its flagship product, RemoteWareÒ. Today companies around the world use RemoteWare to manage kiosks, retail and restaurant store systems, branch office networks, and other remote systems.

Leveraging remote expertise and award-winning technology, in May 2000 XcelleNet introduced AfariaÔ , a device management solution designed to address the problems enterprises face as a result of the explosive growth of the mobile & wireless economy. Afaria provides the most comprehensive management functionality available for organisations deploying large numbers of mobile devices, including laptops, PocketPCs, Palm Handhelds, RIM Blackberrys, and Symbian smart phones.

XcelleNet serves some 2,500 customers worldwide in a broad range of industries such as pharmaceutical, retail, hospitality, insurance, financial services and manufacturing. The company’s solutions reduce total cost of ownership of remote or mobile deployments, accelerate end-user productivity and ensure the availability and reliability of corporate applications and information to an organisation’s remote and mobile workforce. More information is available at http://www.XcelleNet.com and http://www.Afaria.com.

XcelleNet is a trademark of XcelleNet, Inc. Afaria is a trademark of Afaria, Inc. – an XcelleNet affiliate. XcelleNet and Afaria make no claims of ownership to all other products and company names mentioned herein which may be the trademarks or registered trademarks of their respective owners.

Editor’s Contacts:

Claire Adam/Natalie Johnson
MCC International Ltd
Tel: 01962 888100
E: claire.adam@mccint.com / natalie.johnson@mccint.com

Yad Jaura
XcelleNet
Tel: 020 8538 5826
E: yad.jaura@xcellenet.com



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