IDF2001, Amsterdam - May 17, 2001 - Intel Corporation will today be previewing the Intel® Converged Communications Platform (Intel® CCP) at its Developers Forum in Amsterdam prior to the product's official UK launch in June.
The Intel Converged Communications Platform is a standards-based, application-ready platform and set of open hardware and software building blocks designed to respond to the rapidly changing communications needs of e-businesses. The platform supports a range of applications from telephony switching to voice over IP (VoIP), unified messaging, contact centre, fax, automatic speech recognition, auto attendant and other business communications services.
End users simply select the applications they want to run on the platform from a list of applications provided by CT Media™ Value Network member companies, creating communications server solutions to meet their exact needs. The Intel CCP comes pre-loaded with telephony switching, voice mail and remote management software and is the first platform that supports applications from different vendors and supports the migration of those applications from PSTN networks to IP networks at any time.
“Intel is transforming the telecommunications market segment by supporting standards and providing open platforms for solution delivery," said Howard Bubb, vice president and general manager of Intel's Telecommunications and Embedded Group. "Our solution supports both traditional voice infrastructure and IP-based telephony, which enables our customers to migrate at their own pace without over-investing in any one area. In this way, we are making convergence more than just an industry buzzword, we are bringing converged communications easily and cost-effectively to the hands of the businesses that need it most."
Hardware and hardware options
A family of Intel CCP products, catering for organisations of different sizes and with different needs, will emerge during the course of 2001. The initial configuration will be an 8x16 analog system. This will be followed by additional analog products as well as by Basic Rate and Primary Rate ISDN versions.
The initial Intel CCP is a 2U rack-mountable chassis integrated with multi-function (voice, fax, conferencing) Dialogic® boards, CT Media server software, management software and embedded Windows® 2000 server software. Additionally, because of its multi-node capabilities, multiple Intel CCPs will be connected together to support many hundreds of users.
Software and software options
The Intel CCP will ship initially with basic telephony switching functionality, voice mail and remote management functions provided by Artisoft & Connect-IT. However, because it is a platform, customers can add applications from different software vendors to meet their specific needs. Examples of European-based independent software vendors (ISVs) offering products with the Intel CCP are:
- ISV Applications
- Connect-IT Contact Centre (UM, IVR, Fax, ACD, etc.)
- Unified Messaging
- Fax Server
- Interactive Voice Response
- Envox Communications development software
- Parity Communications development software
Examples of US-based ISVs offering products with the ICCP are:
- ISV Applications
- Artisoft Soft PBX
- Sound Advantage, Brooktrout,
- Elix, BBX Voice portals and messaging applications
- TriVium, Elix, Coactive Systems Contact Centre
- GT, TriVium Call Reporting
- Iconics Remote Network Administration
- Black Ice, Rainbow, Optus,
- System Solutions, Onset
Fax servers and toolkits
"Intel has set a new standard for the open communications market with this platform offering. They have removed the many hurdles that other communications server vendors have tried to overcome. Nothing else even comes close," said Brain Strachman, industry analyst at Cahners In-Stat Group.
According to a recent Gartner Group study on Server-Based Telephony, more than 70% of new enterprise voice switching installations by 2005 will be server-based systems.
"Ensuring interoperability of applications is critical because customers do not want to waste time or money trying to get all the components of their systems to work together," said Steve Manson, president and chief executive officer of Artisoft. "With the introduction of Artisoft's TeleVantage CTM Suite, a software-based phone system developed on CT Media , as well as a multitude of other applications that reside on the Intel Converged Communications Platform, Artisoft and Intel have created a seamless converged communications solution that enables companies to focus on the business they do best and serve their customers most effectively."
CT Media™ and the CT Media™ Value Network
At the core of the Intel Converged Communications Platform is CT Media™. The open architecture of Dialogic's CT Media server software supports applications written to the open industry standard ECTF S.100 revision 2.0 API, and to Microsoft's Telephone Application Programming Interface (TAPI).
Released in March 2001, CT Media version 2.1 is telecommunications server software that allows developers to create applications for both circuit and packet switched networks, or any combination of the two. CT Media certified testing is now available and free re-certification is available for vendors whose applications were certified under previous versions of CT Media.
The CT Media server software at the core of the Intel CCP also enables customers to migrate to voice over IP (VoIP) networking. VoIP allows businesses with multiple sites to reduce the cost of long distance calling by routing calls inexpensively over the Internet.
The CT Media Value Network is a collaborative community of companies providing standards-based application software, technology resources, platforms, peripherals, services, and channel delivery for converged communications servers based on CT Media server software. This ecosystem of converged communications products and services has grown over 100 members.
Complete information about eligibility requirements for joining the CT Media Value Network and certification are available at http://www.ctserver.com.
Additional information on the Intel Converged Communications Platform can be found at http://www.intel.com/network/iccp/
About Dialogic Products
The Dialogic® product line includes a broad range of standards-based hardware, software, services and platforms which are the leading converged communications building blocks that enable services on next generation networks. Dialogic products allow customers to build enhanced communication services that can be accessed by millions of users worldwide from any phone, wireless or computer client, at anytime. Enhanced services include unified messaging, information voice portals, and voice-enabled call centres.
Intel, the world's largest chip maker, is also a leading manufacturer of computer, networking and communications products. Additional information about Intel is available at http://www.intel.com/pressroom.
Dialogic and the Dialogic logo are registered trademarks of Dialogic Corporation. Intel is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. Other names and brands may be claimed as the property of others.
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