- Completes formation of Senior Management Team
London, England – May 23rd 2001 – SRC Telecom, the telephony speech recognition arm of SRC (The Speech Recognition Company) has announced four senior appointments to its management team. The announcement comes as SRC Telecom launches a range of consulting, application development and hosting services for telephony speech recognition.
SRC Telecom develops and delivers telephony based speech recognition solutions for companies wishing to improve customer service or offer new speech based information and transaction services. SRC Telecom also hosts services in an ASP (Application Service Provider) environment, reducing the entry costs and risks for organisations using this service.
Dr. Neil Bowers joins SRC as Head of Development, leading SRC’s company-wide Development group. Neil is responsible for the development and maintenance of SRC’s speech solutions and will spearhead the creation of custom telephony applications. Prior to joining SRC, Neil was General Manager of R&D Operations with Cannon Research Europe, and was previously Vice President Software Development at US developer Khoral Research.
Kenton Sanmogan has joined SRC Telecom as Head of Consulting and Solutions, managing the company’s product development strategy and SRC’s consulting and professional services activities, Kenton will also oversee pre-sales engineering. Previously he was Implementation Director for Commerce One, a Principal Consultant for PricewaterhouseCoopers and Head of Professional Services for Nortel Network’s Asia Division.
Clive McDaid has been appointed Head of Projects, having previously held the position of Project Manager with SRC. In this role, Clive provides end-to-end customer project management, from initial project requirement capture to successful hosted service launch. His previous experience includes various project management positions with Centrefile and ADP, with a particular emphasis on time-critical delivery of projects.
Ian Winn has joined SRC Telecom as Operations Manager, responsible for hosting platform operations, relationships with carriers and management of the customer helpdesk. Ian most recently worked with Concert Communications (AT&T & BT) as manager of Interactive Voice Response (IVR) platforms, and previously held a variety of technical positions at Cable & Wireless.
“We are delighted to have attracted such an experienced management team,” said Chris Hart, Managing Director SRC Telecom. “These appointments mean that SRC is able to ensure the timely delivery of leading-edge speech applications and services to customer base and also supports SRC’s continuing leadership in providing high-performance speech recognition services and solutions to Europe’s leading professional and corporate organisations.”
About SRC (The Speech Recognition Company)
SRC is the UK's leading provider of high-performance speech technology solutions for telephony and desktop to the corporate marketplace. SRC has a long track record of working with some of the UK's leading organisations, and has delivered speech solutions to over 20 FTSE 100 organisations.
SRC's comprehensive professional services, including application development, telephony hosting, consultancy, systems integration, training and post-sales support, enable organisations to benefit from the productivity and cost-efficiency improvements of an array of telephony and desktop speech recognition, text to speech, and digital technologies. SRC has the most established solutions team in Europe turning the latest speech and voice technologies into solutions, re-engineering clients' existing systems and processes. SRC builds solutions using its own in-house skills, and technology combined with state of the art technologies and platforms from our partnerships with the leading technology providers in the industry.
SRC Enterprise builds speech recognition and digital dictation solutions for the corporate desktop. SRC Enterprise also offers industry unique services based on its own market leading expertise including SRC Vocabulary Building and SRC VocaLinks Consulting. SRC Vocabulary Building develops specialist speech software vocabularies for the professions and bespoke vocabularies for the corporate market. The SRC VocaLinks Consulting service leverages unique, patent-pending SRC VocaLinks Technology, enabling customers to re-engineer their existing data capture, entry and processing workflow with speech recognition technology, thus gaining significant productivity and cost-efficiency gains.
SRC Telecom builds upon the company's core speech recognition expertise with a range of speech telephony applications. In partnership with leading technology manufacturers, SRC Telecom uses its core skills in advanced telephony speech application design to automate call handling for customer information and transactions. SRC Telecom delivers applications direct as well as hosting these applications on its own state of the art secure and scaleable platform.
SRC is privately owned, and is backed by leading financial institutions including 3i Group and Cazenove Private Equity.
0118 984 3386
020 7471 0127
This press release was distributed by ResponseSource Press Release Wire on behalf of Media Link (Berkshire) in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.