...Symbol and e-Mobilis provide coffee delivery company with a sophisticated mobile computing
Symbol Technologies, a global leader in mobile computing devices, e-Mobilis, a software
mobility solution provider in Tel Aviv and Dimex Systems Ltd ( Symbol's business partner in
Israel) today announce that Normat, Illy supplier in Israel has implemented the latest mobile
computing solution for the delivery services industry. It is expected to revolutionise the
industry, making way for an estimated revenue increase of 10% per annum by cutting costs,
saving time and eliminating wastage.
With ever increasing pressures to move away from paper-centric work environments, Normat, a
coffee delivery services company in Tel Aviv, are currently conducting the first pilot test
of this mobile computing solution. If the test proves successful they are expected to see the
number of orders taken substantially increase and the solution rolled out to Normat's parent
company, the Norfolk Group, a $100 million food services industry that supplies airports,
military and many businesses throughout Israel.
Normat now uses Symbol's wireless WAN (Wide Area Network) SPT 1733 handheld computers and the
e-Mobilis solution to allow delivery men to receive customer orders on their Symbol handheld
computers automatically from the corporate Information System. The Mobility Solution is a
platform for accelerating mobile application, extending corporate applications to the mobile
user. This innovative solution eliminates the complexities of wireless communications,
leaving businesses free to concentrate on their core competencies.
When deliveries are now made the customer signs the invoice on the computer screen and new
orders are also completed on Symbol's handheld computer. The invoices are automatically
submitted to Normat's server without requiring the deliverymen to waste valuable time
synchronising their computers.
"Previously, customers had to sign paper invoices. The deliverymen had to fill out orders for
fresh supplies on paper forms and had to call every morning to collect the orders. As a
result, we were losing as many as 15 orders a month," explains Normat manager, Udi Klier.
John Pellaumail, Symbol's area director, Mediterranean Region commented, "The new system will
not only help keep existing customers happy by ensuring that orders do not go astray but the
efficiency of the system will create capacity for an increase in customers. We see this as a
continued trend in companies creating more effective and efficient use of wireless solutions
which can be easily rolled out by other companies across Europe."
"We are pleased to be working in partnership with Symbol Technologies, to provide e-Mobilis
with an advanced solution. This is another shining example of mobile commerce in action,"
says Yuval Viner, managing director, Dimex Systems Ltd.
With large numbers of paper orders being lost, security has become a key feature of the new
mobile solution. It is ensured in two ways:
· Users in the field log onto MobiliServer to seamlessly access their company's Information
System. The Mobility Solution does not depend on the availability of a continuous and
uninterrupted wireless link, but rather provides a robust and accelerated working environment
regardless of connectivity. If the connection is lost, newly entered data is stored on
Symbol's handheld device until the connection can be re-established and the data
automatically submitted to the MobiliServer.
· MobiliServer uses SSL (secure sockets layer), which incorporates features that ensure
accurate data delivery and secure transmission. Once connection is re-established, the system
can resolve conflicts between the data on the remote device and the Information System data.
"Handheld computers and our mobility solutions can be applied in a variety of applications,
not just for delivery, but also for sales, field service and emergency services. We are
working with Symbol to develop these applications," says Dan Inbar, CEO of e-Mobilis.
Symbol Technologies, winner of last year's USA National Medal of Technology, is a global
leader in mobile data transaction systems, providing innovative customer solutions based on
wireless local area networking for data and voice, application-specific mobile computing and
bar code data capture. Symbol's wireless information appliances connect the physical world
of people on the move, packages, paper and shipping pallets, to information systems and the
Internet. Today, some 10 million Symbol bar code scanners, mobile computers and wireless
LANs are utilised worldwide in markets ranging from retailing to transportation and distribution logistics, manufacturing, parcel and postal delivery, government, healthcare and education. Symbol's systems and products are used to increase productivity from the factory floor to the retail
store, to the enterprise and out to the home. Information about Symbol is available at
e-Mobilis is an innovative provider of mobile business applications that offer a software
platform enabling the acceleration of corporate applications to the mobile world. e-Mobilis
is a dynamic start-up dedicated to the development of unique mobile application acceleration
technology. Headquartered in Tel Aviv, Israel, e-Mobilis is a subsidiary of Top Image
Systems Ltd (NASDAQ:TISA). For more information about e-Mobilis, please visit the company's
website at: http://www.e-mobilis.com
Dimex Systems Ltd, the leading bar code solutions company in Israel, is the distributor of
Symbol Technologies, Zebra Technologies (the industry standard for bar code label printers),
and Microscan (industrial automated scanners). Situated in Tel Aviv, it leads the Israeli
market in its ability to integrate different automatic data capture technologies in order to
provide customers with advanced and robust solutions that meet their business needs. Dimex's
wide installed base includes all sectors of the Israeli economy, Retail, Industry,
Transportation, Postal Services Commerce and government agencies. Information is available
from Dimex on http://www.Dimex.co.il
Normat, a part of the Norfolk International Group, imports, markets and
operates a wide range of vending machines throughout Israel. Normat offers a wide selection
of machines and services for home and office espresso machines supplied with the premium Illy
espresso products. Normat's vending machines have the state of the art specifications and
cellular maintenance capabilities. Normat is a preferred distributor of Elite (Israel largest
producer of coffee and coffee related products). For more information visit http://www.normat.co.il
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