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Chordiant Software, Inc. (NASDAQ: CHRD) today announced that it has purchased certain
intellectual property assets and technology of the AoNet J2EE Workflow Server from a venture
funded startup, ASP Outfitter, Inc. The transaction adds strategic workflow and J2EE server
technology and engineering resources to Chordiant. Financial terms of the asset purchase
were not disclosed.

Chordiant will incorporate the new technology in the Chordiant Intelligent Customer
Interaction Management (ICIM) platform. The engineering resources and expertise will be
integrated into Chordiant's Cupertino, Calif.-based ICIM platform engineering team.

The new J2EE workflow technology will be one of the core technologies in the recently
announced Chordiant JX Architecture™. The Chordiant JX Architecture provides native support
for the Java™ 2 Enterprise Edition (J2EE™) and XML standards throughout the Chordiant
Intelligent Customer Interaction Management (ICIM) platform. Core Chordiant ICIM platform
technologies are expected to be fully J2EE compliant and use XML for data connectivity.


Chordiant Software ( delivers a Unifying Customer Relationship Management
(CRM) solution based on Chordiant's branded platform strategy, the Intelligent Customer
Interaction Management (ICIM) platform. Chordiant's ICIM platform provides the building
blocks for developing and integrating flexible CRM solutions into customers' existing
enterprise-wide systems.

No matter how consumers choose to communicate with the enterprise - through branch locations,
Web, e-mail, telephone or wireless access - the Chordiant Unified CRM Solution provides a
real-time, single view of each customer and a consistent, personalised process for every
interaction. It includes a comprehensive business process engine, which allows companies to
implement best business practices across multiple touchpoints. As a result of Chordiant's
sophisticated Marketing Automation Business Services, marketers can maximise their ROI
through the creation, execution and refinement of sophisticated direct marketing initiatives
that span both traditional and online channels. Chordiant empowers high-value contacts
designed to retain customers, grow revenue and drive profits during every contact.
Headquartered in Cupertino, California, and London, Chordiant maintains regional offices in
Boston; Chicago; Dallas; Manchester, New Hampshire; New York; Brentford, UK; Amsterdam;
Paris; Munich; Sydney and Melbourne. Further information is available on the WWW:


This news release includes "forward-looking statements" that are subject to risks,
uncertainties and other factors that could cause actual results or outcomes to differ
materially from those contemplated by the forward-looking statements. For this purpose, any
statements contained in this news release that are not statements of historical fact may be
deemed to be forward-looking statements. Words such as "believes," "anticipates," "plans,"
"expects," "will," "would," and similar expressions are intended to identify forward-looking

There are a number of important factors that could cause the results of Chordiant to differ
materially from those indicated by these forward-looking statements, including, among others,
potential difficulties in the assimilation of operations, strategies, technologies,
methodologies, and products of the acquired company; the risk of loss of key personnel of the
acquired company; diversion of management attention from other business concerns; and
business risks including the risk of variations in quarterly operating results, significant
current and expected additional competition, and the need to continue to expand product
distribution and service offerings. Further information on potential factors that could
affect the financial results of Chordiant are included in risks detailed from time to time in
Chordiant's Securities and Exchange Commission filings, including without limitation
Chordiant's report on Form 10-Q for the quarterly period ended March 31, 2001, as filed on
May 15, 2001 and the Annual Report on Form 10-K filed on March 27, 2001.

Also, statements in this news release related to the expected benefits of the transaction are
subject to risks related to the timing and successful completion of technology and product
development efforts; integration of the technologies into Chordiant's existing products;
unanticipated expenditures; changing relationships with customers, suppliers and strategic
partners; and other factors described in both the Securities and Exchange Commission filings
listed above and other periodic reports filed by Chordiant with the Securities and Exchange

Chordiant and the Chordiant logo are registered trademarks and Chordiant Unified CRM for
Extreme Demands is a trademark of Chordiant Software, Inc. JX Architecture is a trademark of
Chordiant Software, Inc. All other trademarks and registered trademarks are the properties
of their respective owners.


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