6th June 2001, London. According to Teamphone, the UK-based leader in Web-based advanced unified messaging solutions and services, European businesses will remain reluctant to invest in Voice over IP (VoIP)-based PBX systems until hardware/software vendors can prove the business case for tearing out existing telephony systems and replacing them with new VoIP ‘single wire to the desktop’ systems.
“Over the last few years, organisations have derived vast business benefits from enhancing ‘traditional’ and mainframe-delivered services using the power of the Internet” claims Geoffrey Paterson, CEO and Chairman of Teamphone. “Now, they should be applying the same thinking to telecom services”.
“What is driving IT and telecoms convergence today is the coming together of Internet and telephony technologies,” continues Paterson. “VoIP is only one possibility created by this technology fusion.”
Paterson cites products such as Teamphone as an example of ‘Internet telephony’ fusion. Teamphone users can access and control unified messaging and telephony services from any [telephone or] Web/ WAP terminal. And the business case, he claims, has been proven time and time again by leading European companies looking to introduce hot-desking, teleworking and other flexible working practices.
Teamphone is an IP application that is available today to connect with existing telephony infrastructures. The good news is however, that it will enhance all that is to follow. With an IP ready application and proven business cases, Teamphone will enhance and maximize ROI for VoIP and other new technologies.
“The problem for VoIP system vendors”, he continues “is that potential customers have large investments in existing infrastructures which they will not throw away. They are also handicapped by the fact that few VoIP-based PBX systems can currently compete with more traditional PBXs in terms of the total package represented by value-for-money, features and reliability. Businesses that have invested in telephony systems in the last five years won’t throw away these investments just to accommodate VoIP – and they can’t be expected to.”
With Teamphone, they don’t need to. Implementation of a Teamphone solution can provide them with ‘tomorrow’s technology’, today! And when companies are ready to invest in new infrastructures, Teamphone will continue to support them - but with even deeper functionality and breadth of services.
Teamphone therefore advocates that businesses should be looking to implement ‘Internet telephony’ products and services – not just VoIP products and services.
Notes to editors:
Teamphone - from Teamphone.com - provides Web-based advanced unified messaging solutions and services to companies wishing to introduce hot-desking, teleworking and flexible working practices. These services, which include unified messaging, single number ‘follow me’ services, call management functionality, calendaring and email, are accessible via any web terminal, at any time.
Individual and team profiles can be published via the Internet, allowing colleagues, contacts and customers to view availability and select appropriate communication tools for making contact. A simple click of the mouse can initiate a telephone call, email, SMS or voicemail message to the individual or a team.
Teamphone supports a wide range of networks and devices, including voice, mobile and the Internet. Customers include: BT, WorldCom, Equant, Microsoft, HP, Barclays, Prudential, NHS Trust Hospitals and Virgin Atlantic.
For more information please contact:
Tel: +44 (0) 20 7306 7309
Fax: +44 (0) 20 7306 7359
Tel: +44 (0) 20 8744 9168
Fax: +44 (0) 20 8744 9169
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