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New Gateway Guarantee promises to beat competitors’ prices

As price competition in the PC market heats up, Gateway UK & Ireland today introduces the Gateway Guarantee – ensuring that customers will be the true winners. Stealing a march on the competition, the Gateway Guarantee promises customers that for a limited time, Gateway will beat the price of a comparable name brand PC – to take advantage of the offer they just need to present a competitor’s advertisement.

“Gateway has always been committed to offering customers the best technology at the best value and our latest initiative, the Gateway Guarantee, reinforces this,” said Paul Heath, Vice President, Gateway UK & Ireland. “ With so many of our competitors claiming to offer the best prices around, the Gateway Guarantee makes it simple for customers to cut through the hype and be sure they are getting the best deal. In addition to great customer service and support, we are now offering unbeatable prices with The Gateway Guarantee.”

The Gateway Guarantee is being launched today with national press advertising. The advertising tagline is “The PC Price War. You Win!”

The Gateway Guarantee invites customers to come into one of the 12 Gateway stores1 in the UK, or to visit our concession stands in selected Debenhams stores2, where they can speak to a Gateway advisor. The advisor will help the customer determine if the advertised system is comparable to a selected Gateway system, and if so, and the competitor’s price is lower, Gateway will beat that price.

Eligibility

To be eligible for the Gateway Guarantee, consumer and business customers will be required to present an advertisement from the relevant days National Press (as specified in Gateway’s advertising) for new PCs from Compaq, Dell, Fujitsu Siemens, Hewlett Packard, IBM, Packard Bell, Sony, Time, Tiny or Toshiba. Offer is available for a limited time only and subject to Gateway having available stock with relevant specification. Consumers are entitled to one PC at the Gateway Guarantee discount. Business customers are entitled to up to 10 PCs. Comparisons to the selected Gateway systems will be based on type of processor, memory, hard drive, operating system, screen size, graphics card, modem, LAN, warranty, speakers and Microsoft ® software. Comparisons must be either business to business or consumer to consumer. The Guarantee does not apply to liquidation/auction sales or limited quantity items. The Guarantee cannot be combined with other offers/discounts.

-ends-

Notes to editors

About Gateway

Gateway (NYSE: GTW), ranked 194 on the Fortune 500(r), focuses on building lifelong relationships with consumers, small and medium businesses and government and education institutions by helping customers meet all their technology needs. Founded in 1985, Gateway is considered the most admired American company in the Computers and Office Equipment industry according to a Fortune Magazine survey (1) and is the top brand in customer loyalty and for first-time home computer purchases of Wintel-based PCs (2). The company had total global revenue of $9.6 billion in 2000. For more information, visit our Web site at http://www.gateway.com.

About Gateway Europe, Middle East & Africa

Gateway began its European operations in 1993 when it opened its manufacturing plant and European, Middle East and Africa headquarters in Dublin, Ireland. Today, the company is firmly established throughout Europe and sells into Austria, Belgium, France, Germany, Luxembourg, Ireland, the Netherlands, Sweden, Switzerland, Spain, the UK, Middle East and Africa. For further information, visit the Gateway website at http://www.gateway.com/uk

1 Gateway Stores

Gateway Stores are located in 19 Wellington Place, Belfast; The Galleries Shopping Centre, Bristol; The Whitgift Centre, Croydon; Merry Hill Centre, Dudley; 4 Gylemuir Road, Edinburgh; 43 Princesshay, Exeter; The Friary Centre, Guildford; The Blue Water Centre, Kent; The Bentall Centre, Kingston; Covent Garden, London; The Trafford Centre, Manchester; and The Bargate Centre, Southampton.


2 Debenhams Stores

Gateway concessions are located in Debenhams in Bristol; Croydon; Glasgow; Gloucester; Harrow; Ipswich; Luton; Manchester; Oxford Street; Romford; Sheffield and Southampton.


For further client information, please contact:
Gateway Europe, Clonshaugh Industrial Estate, Dublin 17, Ireland – 0800 55 2000 – www.gateway.com/uk

For further press information please contact the Gateway Press Office:

Clare Pomphrey
Direct Tel: 020 7898 3422
Email: cpomphrey@golinharris.com

Cathy May
Direct Tel: 020 7898 3432
Email: cmay@golinharris.com

Special Note

This press release contains forward-looking statements that involve risks and uncertainties, as well as assumptions that, if they do not materialize or prove incorrect, could cause Gateway's results to differ materially from those expressed or implied by such forward-looking statements. All statements, other than statements of historical fact, are statements that could be deemed forward-looking statements, including any projections of earnings, revenues, or other financial items; any statements of plans, strategies and objectives of management for future operations; any statements regarding proposed new products, services or developments; any statements regarding future economic conditions or performance; statements of belief and any statement of assumptions underlying any of the foregoing. The risks that contribute to the uncertain nature of these statements include, among others, competitive factors and pricing pressures, including the impact of aggressive pricing cuts by larger competitors; general conditions in the personal computing industry, including changes in overall demand and average unit prices, shifts from desktops to mobile computing products and information appliances and the impact of new microprocessors and operating software; component supply shortages; short product cycles; the ability to access new technology; infrastructure requirements; risks of international business; foreign currency fluctuations; ability to grow in e-commerce; risks of minority equity investments; risks relating to new or acquired businesses, joint ventures and strategic alliances; risks related to financing customer orders; changes in accounting rules, the impact of litigation and government regulation generally; inventory risks due to shifts in market demand; changes in product, customer or geographic sales mix; the impact of employee reductions and management changes and additions; and general economic conditions, and other risks described from time to time in Gateway's Securities and Exchange Commission periodic reports and filings. The Company assumes no obligation to update these forward-looking statements to reflect events that occur or circumstances that exist after the date on which they were made.
(1) Fortune Magazine, "America's Most Admired Companies,'' February 19, 2001.(2) From the Harris Interactive Consumer TechPoll(sm) study of 140,000 PC owners who use the Internet, released March

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