Alliance Boosts Quality of Service and Account Control
for Hosting Providers and their Resellers
London UK, June 11, 2001 β Ensim Corporation, the dominant hosting automation provider, and BillMax Billing Systems, have announced an alliance to enable service providers to rapidly integrate billing into their hosting automation infrastructures. Ensimβs addition of a billing and customer management module to its ServerXchangeβ’ platform will allow hosting providers worldwide to gain greater operational efficiencies and improve customer service.
Ensimβs ServerXchange automates and manages servers, applications and customers from a single, unified interface. Hosting providers use ServerXchange to build a scalable hosting infrastructure that optimises the reseller channel and the creation and expansion of plans and service offerings. With the new enhancements, the BillMax billing and customer management applications will be fully integrated into ServerXchange. The alliance with BillMax, a division of The iSpark Group, Inc., also addresses technology integration and global joint sales and marketing.
βWe continue to expand our competitive lead by listening to the growing roster of customers who see first-hand that hosting automation increases revenue, reduces costs and effectively contributes to the growth of their business,β said Rosen Sharma, president and CEO of Ensim. βOur work with BillMax contributes to the ongoing enrichment of our products, sales and marketing to help ensure that more and more hosting providers deploy ServerXchange in their data centres.β
Through the integration of BillMax, ServerXchange will gain powerful features such as:
Β· Service definition, pricing and work-order generation.
Β· Order administration and tracking.
Β· Pricing support for defined plans and add-ons.
Β· Account activation, suspension and account status tracking.
Β· Service usage tracking and billing.
Β· Generation and distribution of billing statements and financial reports.
Β· Creation and tracking of customer trouble tickets.
The new BillMax-based combined product will retain the look and feel of ServerXchange. The fully integrated, turnkey solution will available in 30 days.
About Ensim Corporation
Ensim Corporation dominates the Hosting Automation market with software products that enable ISPs, hosting providers and Internet data centre operators to automate the management and deployment of hosted services. By using Ensimβs products, service providers can increase revenues while simultaneously reducing operational and support costs in a market expected to reach $24.5 billion by 2005. Ensimβs flagship product, ServerXchange, lets service providers rapidly deploy differentiated services and fosters self-management by customers. Ensimβs stand-alone WEBppliance instantly creates Web-hosting appliances for shared-hosting environments. Ensim is headquartered in Sunnyvale, California with sales offices in the U.S., Europe and Asia. The pre-IPO company is funded by New Enterprise Associates, Worldview Technology Partners and other blue-chip venture capital firms. For additional information please visit http://www.ensim.com or call
For more information please contact:
+1 408 745 3369
Alex Murphy or Paul Shlackman
Strategic Alliance International
+44 (0) 1494 434 434
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