– Factiva.com combines Dow Jones Interactive and Reuters Business Briefing content, and delivers from a state-of-the-art, XML-based platform –
NEW YORK (June 11, 2001) – Factiva™, a Dow Jones and Reuters Company, announced today the launch of Factiva.com, a Web-based news and business information service for the enterprise. Factiva.com will replace Dow Jones Interactive® and Reuters Business Briefing, and deliver for the first time the content sets from these two existing products to provide a universally indexed, global content collection of nearly 8,000 sources in 22 languages from 118 countries.
Based on extensive customer research, Factiva.com offers users a powerful new set of tools for researching and monitoring the news and business information that affects their companies, ensuring that critical decisions are based on the most relevant, timely information available. Through Factiva Intelligent Indexing™, a coding scheme that is universally applied to Factiva content, users have precise access to reliable information, ensuring that time is spent analyzing, not searching, for content, which effectively raises enterprise productivity.
“Factiva.com redefines how corporate professionals locate the facts they need to make well-informed business decisions,” said Clare Hart, president and CEO of Factiva. “It delivers on our promise to offer quality global content in a way that improves employee efficiency, and increases the overall competitiveness and organizational intelligence of any business.”
Factiva’s global content collection includes the Dow Jones and Reuters Newswires, The Wall Street Journal, the Financial Times, South China Morning Post, Reuters Pictures and key industry and trade publications, plus more than 7,500 carefully selected, business-oriented Web sites. Factiva Intelligent Indexing, a powerful categorization scheme of industry, news topic and geographic codes plus more than 300,000 company codes allows users to find reliable, relevant information faster and more accurately.
The development of Factiva.com is based on Factiva’s experience serving millions of business professionals, and on a product research program with more than 300 customers and prospects from all over the world, which uncovered key needs of information users.
Trish Foy, Director, Global Knowledge Management, PricewaterhouseCoopers, and Factiva.com product research participant, wanted to be sure that the needs of different types of users – from information professionals to information-savvy partners to newcomers to the firm – were considered in the development of the new product. “We would hope that a final product is based on the input that was taken from the needs of different user groups. That way it could really respond to the landscape of today’s information market,” said Ms. Foy.
In addition to sophisticated searching capabilities for information professionals, Factiva.com’s easy-to-use interface allows end users to run searches simply and quickly. The design enables users to customize the display and functionality of their search screen, and gives them access to every product feature from almost every interface point in two keystrokes or less.
News-tracking folders enable users to constantly monitor industries, customers, competitors or specific topics of interest and receive that news via e-mail. Users can personalize the product by building news pages to meet their specific business information needs – displaying their favorite news-tracking folders, sources, companies and industries. Administrators can control how information is used and distributed within the enterprise with group news pages to meet the information needs of specific departments or work groups.
“We feel that Factiva took our comments seriously because a number of these were reflected in the new product,” said Mark Jewell, director of Business Information Services, Lehman Brothers, London, and Factiva.com product research participant. “For example, we asked Factiva to reduce the number of keystrokes and felt that the information presented on the screen could be increased in certain areas.”
Factiva.com will be commercially available in the third quarter 2001.
A New Product Strategy
Factiva is squarely addressing the challenge of unbundling content from delivery with the new Factiva Platform. The Factiva Platform is built around a powerful and flexible new XML-based architecture that allows content and functionality to be separated from the user interface, enabling Factiva to be more responsive and flexible with product development initiatives, and to offer a variety of customizable content integration solutions. Factiva.com is the first major product offering from the new platform, which will be the foundation of all future products including the current Factiva Integration suite released earlier in 2001.
“The new set of Factiva offerings is raising the bar in both structure and delivery environment for premium content services. We expect world class content distributors like Factiva to play an increasingly active role in implementing corporate content enhancement initiatives and creating the knowledge portal channel portfolio for organizations across the industry spectrum,” said Hadley Reynolds, of the Delphi Group.
Factiva, a Dow Jones & Reuters Company, provides world-class global news and business information through its Web sites and content integration solutions. Factiva’s mission is to be the indispensable provider of business information and customized solutions which inspire its customers' best business decisions, globally and locally.
Factiva’s business information includes Dow Jones and Reuters Newswires and The Wall Street Journal, plus nearly 8,000 other sources from around the world. These sources provide current news, historical articles, local-language articles, market research and investment analyst reports, and stock quotes.
Customer service is key to Factiva’s success. With 58 offices in 34 countries and customer help desks covering Europe, Asia and the Americas, the company is committed to ensuring that customers in every part of the world receive the service they require.
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