Nationwide is the first UK financial services provider to install the latest generation of NCR in-branch cash machine.
Nationwide Fast Cash & Cheque has been developed in conjunction with NCR. It performs all the usual ATM functions, such as dispensing cash and balance information, via a touch-operated colour screen. In addition, members can:
- Deposit up to 30 banknotes, which are immediately credited to the account and available for withdrawal;
- Deposit cheques, for which a receipt incorporating a scanned image of the cheque is provided;
- Obtain a building society cheque.
Eighty per cent of the people visiting a bank or building society branch do so to carry out one or more of the above transactions.
Unusually, holders of passbook accounts*, as well card-based ones, can use Fast Cash & Cheque.
Fast Cash & Cheque is being rolled out across 80 Nationwide branches, beginning with its flagship branch at Newbury, Berkshire. It has been developed using a Personas 70 ATM coupled with a Personas 72 Sidecar.
Robin Bailey, Nationwide's branch network director, said: "Adding self-service options such as Fast Cash & Cheque gives our members greater choice in the way they carry out everyday transactions with us. It also means our employees have more time to give the friendly help and advice that our members expect from Nationwide.
"Many of the large banks are closing branches. Our strategy is different - self-service devices such as Fast Cash & Cheque help ensure our branches remain economically viable by driving higher volumes of business through them."
Andy Morss, NCR's Financial Solutions Division’s vice-president for Northern Europe, said: "NCR's ground breaking technology is like a branch in a box. It is easy to use and frees branch staff to deal with customers' more complex needs. We worked closely with Nationwide to meet the specifications designed for their membership.
"Nationwide has once again shown it is a world leader in adopting technology that improves customer service."
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* Passbook holders need to register their account first and obtain a PIN number. Card-based accounts can use it immediately.
Notes to editors:
Nationwide is only the second organisation in the world to install NCR's advanced cash and cheque deposit technology. Caja Madrid, one of Spain's largest banks, installed 250 Personas 75 ATM/72 Sidecar last year.
The Fast Cash & Cheque system is based on NCR's Aptra Advance software, which has been customised for Nationwide. It runs on the Windows NT platform, meaning further functions can be added later. Graphics for the service were created by software house i-design.
Upgraded last year, it is the model for future branch refurbishments by Nationwide. Key features of the design include:
- 2 Fast Cash & Cheque machines
- 3 terminals for accessing the Society's internet banking service
- Members' lounge with tea and coffee
- Children's play area
For further details, please contact:
Peter Brown, Nationwide Press Office, telephone 01793 655423
Richard Maton, NCR Press Office, telephone 0207 725 8248
This press release was distributed by ResponseSource Press Release Wire on behalf of Nationwide Building Society in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.