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TREND 4.0 simplifies diverse reporting needs for measuring service level agreements

Trinagy, a leading provider of performance management software, is now shipping its TRENDâ 4.0 performance management platform with enhanced performance, new integration capabilities and easy-to-use report creation and customisation features. TREND 4.0 is the core of Trinagy’s Insight Plus performance management suite, which includes service-specific packaged and customisable reports and data collection software. Trinagy’s solutions provide intelligent insight into service providers’ and large enterprises’ specific value-added services and networks to enable them to meet their current Service Level Agreements (SLAs), manage their networking infrastructure performance for optimal efficiency and plan for future revenue-generating service offerings.

TREND 4.0 Makes it Easy to Create Any Report

With TREND 4.0, service providers, enterprises and their customers can generate reports populated with the most current data in HTML format using any Web browser from any computing platform at any location. Users can change report scenarios, view different time ranges, alter network threshold metrics or change graph types and formatting.

In addition, TREND 4.0 simplifies the complex task of creating custom reports using Web wizards, cut-and-paste, and other familiar drawing techniques. Users may combine multiple TREND 4.0 charts and tables with any desired graphics and text to create a complete custom performance report or package. TREND 4.0 allows for drill-down navigation to relatedcharts for more detailed knowledge of network and device problems and baseline information for comparison against average, maximum and minimum values, all stored in an efficient XML file format, for easier integration with OSS/BSS applications.

TREND 4.0’s interactive report viewer also features secure login authentication, executive summaries for macro views of changes, trends and issues, “hot spot” conditions requiring immediate attention and “Top Ten” contributors to growth and change.

TREND 4.0 Simplifies Data Collection

TREND 4.0 includes a comprehensive, well-documented instruction guide that enables service providers to quickly and easily develop customised datapipes. These customised datapipes integrate either SNMP or non-SNMP compliant devices in virtually any format. Imported into TREND’s data store, this information delivers a more thorough and accurate representation of network resources. This is particularly important for carriers who want to auto-provision customer SLAs or integrate OSS/BSS-based applications like billing for more complete SLA verification to ensure customer satisfaction and more accurate inventory management and capacity planning.

“TREND is a proven performance management engine for service providers and enterprises,” remarks Laura Spear, Trinagy’s vice president of marketing. “In our history, we have remained consistent in providing an open, scalable solution that can evolve with our customers’ specific needs. Because we’ve taken this approach, TREND addresses today’s diverse customer needs by serving as the core engine to Trinagy’s complete line of service-specific solutions.”

TREND 4.0 Is the Engine for Trinagy’s Insight Plus Service-specific Solutions

Trinagy’s Insight Plus solution suite automates the collection and analysis of performance data and couples it with its industry-leading predictive tools to warn users of impending network problems. The Insight Plus family is packaged for specific customer requirements and includes Insight for VoIP, Insight for Dial Access, Insight for Applications, Insight for QoS, Insight for Networks and Insight for Broadband. Each solution consists of service-specific packaged and customisable reports, data collection software and TREND. TREND’s network data repository is a powerful, open, relational database that provides the links for integration into other OSS/BSS systems such as network inventory, event correlation, billing and provisioning systems. Built on a distributed open architecture, TREND scales to meet the demanding requirements of even the largest networks.

Every Trinagy solution provides intelligent insight into service providers’ and large enterprises’ specific value-added services and networks to enable them to meet their current SLAs, manage their networking infrastructure performance and plan for future revenue-generating service offerings.

Pricing and Availability

TREND 4.0 is available now. Pricing starts at $39,950 based on server database size, when purchased as a full custom platform. It is also available as a component of service-specific Insight Plus solution packages, which start at $50,000.

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About Trinagy

Headquartered in Torrance, California, Trinagy provides a highly scalable and flexible service level management software solution that is designed to address the needs of network service providers and large enterprises. Prominent companies including AT&T, BT, Bell Nexxia, IBM, Verio/NTT DoCoMo, Qwest Communications and Cignal Global Communications depend on Trinagy’s Insight Plus family to deliver Quality of Service and ensure Service Level Agreements are met. For more information, visit Trinagy’s web site at

© 2001 Trinagy, Inc. All rights reserved. TREND is a registered trademark, and Trinagy, the Trinagy logo, Insight Plus are trademarks of Trinagy, Inc.

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