Networks Telecom, Birmingham, UK, 26-28 June 2001 (Intel stand: Hall 17 IPZ36) - The Envox 4.0 communications development software will be featured on a European version of the application companion CD made available with the Intel® Converged Communications Platform to enable the rapid deployment of converged, scaleable and interoperable communications solutions. The Intel Converged Communications Platform is being officially launched by Intel in Europe at Networks Telecom 2001.
Envox 4.0 is a single solution for developing applications utilising any combination of voice, web, IP, email and datacom technologies. Its GUI programming environment includes blocks for complete call control; reading and creating web pages; email management; effecting data communications; manipulating faxes; and reading and writing information to databases. Envox is compliant with all of the major telephony standards including SS7, Analog, T1, E1, Euro-ISDN (BRI /PRI), QSIG, DPNSS and R2. Applications created in Envox require minimal changes when migrating from digital to IP environments; the program architecture remains unchanged.
Envox also supports emerging standards such as XML, WAP, SS7, POP, ISAPI and many others. For additional convenience, Envox has integrated many third party speech products directly into its programming environment.
The Intel Converged Communications Platform is an open standards-based, application-ready platform which supports a broad range of compatible telephony and business applications, peripherals, and services from multiple vendors on a single system, allowing small-to-medium sized companies to rapidly and cost-effectively expand their business communications.
At the core of the Intel Converged Communications Platform is CT Media™ server software, which supports applications written to the open industry standard ECTF S.100 revision 2 API, and to the Microsoft® Telephone Application Programming Interface (TAPI). CT Media version 2.0 telecommunications server software allows developers to create applications for both circuit- and packet-switched networks or any combination of the two.
The Envox platform is supported by the CT Media Value Network, of which Envox has been a key member. The powerful combination of the Intel Converged Communications Platform and applications from CT Media Value Network third parties such as Envox 4.0, enables solutions that can serve as general-purpose business communications systems, e-business customer contact centres, IP gateways, and communications applications servers.
“Intel is transforming the telecommunications market segment by supporting standards and providing open platforms for solution delivery,” said Jeff Wilbur, vice president, marketing for the Enterprise Communications Solutions Group, Intel. “Our platform supports both traditional voice infrastructure and IP-based telephony, which enables our customers to migrate at their own pace. In this way, we are bringing converged communications easily and cost-effectively to the hands of the businesses that need it most.”
The Envox software enables rapid development of enterprise communications solutions including softswitches, ACDs, CTI screen pops, IVR systems, speech enabled solutions, interactive web applications and CRM solutions. It is also used to deploy messaging, voice portal, IP and hosted service solutions.
In addition to providing development software that allows end users to customize their own communications solutions, Envox and its partners plan to provide packaged applications for the Intel Converged Communications Platform. A FollowMe application will be the first available from Envox. It extends the reach of a PBX by routing unanswered calls to alternative contact numbers for employees that are out of the office. Envox’s partner, Halex Consulting, has developed a distributed call centre solution for
voice or IP chat that integrates agents from different locations into one seamless service center.
“We are very proud to be included as an offering with the Intel Converged Communications Platform. It takes a definitive step in advancing open communications systems,” commented Henrik Thomé, president & CEO of Envox. “We believe that Envox offers developers the flexibility to create an endless variety of applications to fully reap the benefits of this new platform.”
Envox Group is headquartered in Stockholm, Sweden with offices in the US, Canada, Europe and Singapore. The company has built a strong distribution channel of value-added resellers (VARs), service providers, system integrators, and ASPs. Today the company has partners in over 40 countries worldwide. In March 2000, the Intel Communications Fund invested in Envox. Envox is a Dialogic Platinum Partner.
The Envox Communications Development Platform has been used to design a broad range of solutions including voice response, speech recognition, e-commerce, web automation, wireless, email and unified messaging. It integrates the best technologies, products and industry standards into an object oriented programming language that building block developers can quickly incorporate into their applications. Envox solutions are completely scaleable from enterprise to ASP to Carrier Grade. Here, the end result is faster time to market, greater application functionality and flexibility, more efficient management of the development cycle and increased profitability. Download a copy today at http://www.envox.com.
For more information:
Envox Group AB
Tel: +46 8 56 256 000
Fax: +46 8 56 256 050
Gray Associates Ltd.
Tel: +44 (0) 20 8744 9168
Fax: +44 (0) 20 8744 9169
Tel: +32 2 712 4366
Fax +32 2 711 4366
To speak to an Envox partner in your country, you can find a full partner listing at: http://www.envox.com
This press release was distributed by ResponseSource Press Release Wire on behalf of Gray Associates in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.