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Voice Portal Building Blocks Now Feature Linux Support, Higher Density and Smaller Footprint

Networks Telecom, NEC, Birmingham, June 26th – 28th 2001 (Hall 17, stand 17IPZ36 – 17IPZ102) - Intel Corporation today announced several enhancements to its voice portal reference systems, a line of fully integrated, application-ready servers configured with Intel® Pentium® family of processors that enable faster and easier development of applications for voice access to the Web via the phone.

New features of the voice portal reference systems include support for the Linux operating system, a more space efficient 1U rack-mountable chassis, and availability for the carrier-grade Dialogic® QuadSpan series of voice and speech processing hardware.

The addition of support for Linux expands the operating choices for voice portal application developers. Linux is favored among service providers as a scalable, reliable and high performance operating system for building next generation enhanced services solutions.

The new rack-mountable 1U reference systems, which are less than two inches high, are half the size of the previous systems. This low profile design is particularly important in space-constrained data centres.

Intel is also doubling the port density of the reference systems by offering availability with Dialogic QuadSpan voice processing hardware with on-board continuous speech processing (CSP) technology. CSP increases the quality and lowers the infrastructure and deployment cost by providing advanced barge-in capabilities, echo cancellation and speech detection for host-based speech recognition.

These enhancements provide application developers with an open, flexible platform for building innovative voice Web solutions, scaling up to thousands of ports of voice and speech processing in a single rack system. The growing list of top voice portal technology providers using Intel building blocks includes AOL, HeyAnita, Price Interactive, NetbyTel, Telera, Natural Speech Communication and People Communications. According to the Kelsey Group, these companies are positioned to capture a share of what analysts are predicting to be a $5 billion voice portal market opportunity by 2005.
"Reliability and scaleability system were significant factors in our decision to opt for the Intel voice portal reference system" claims Domingo Montesdeoca, CEO of People Communications. "The platform integrates tightly with our PeopleBASE software Framework, speeding up time-to-market for the new scalable and robust voice applications being developed for the Ydilo portal - as well as for applications being developed for other companies through our new Voice ASP business operation".

“Pervasive access to Internet content is no longer a luxury, it is a demand that consumers are making on their content providers and ISPs,” said Howard Bubb, vice president and general manager of Intel’s Telecommunications and Embedded Group. “Finding a new way to present that content is critical for companies to maintain their competitive advantage. We are leading the way with cost-effective, standards-based solutions like the voice portal reference systems. These solutions are stimulating innovative application development to provide powerful and direct voice access to the Internet.”

Intel, building upon advanced telephony and voice/data integration technology gained through its 1999 acquisition of Dialogic Corporation, has emerged as a leading supplier of voice portal building blocks and solutions. Intel’s voice portal reference systems are tested and documented blueprints for building open, industry standards-based voice portal applications. By characterizing the components, design, interfaces and performance of voice portal platforms based on leading Intel technology, the reference systems help reduce the time it takes for customers to design, develop and integrate voice portal applications.

Pricing and Availability

The enhanced voice portal reference systems are available now and pricing starts at US$13,309 for a 60-line unit with significant reductions on volume orders. The reference systems are compatible with speech recognition software from IBM, Nuance, Natural Speech Communication, Philips Speech Processing, SpeechWorks, Telisma, Tisento and Vocalis. Specific consulting services and training programs are available through Intel to help developers quickly and easily build and deploy voice portal applications.

About Dialogic® Products and Intel

The Dialogic brand product line includes a broad range of standards-based hardware, software, services and development platforms, which are the leading converged communications building blocks that enable services on next generation networks. Dialogic products allow customers to build enhanced communication services that can be accessed by millions of users worldwide from any phone, wireless or computer client, at anytime. Enhanced services include unified messaging, information voice portals, and voice-enabled call centers. Additional information is available at http://www.dialogic.com.

Intel, the world's largest chip maker, is also a leading manufacturer of computer, networking and communications products. Additional information about Intel is available at http://www.intel.com/pressroom.

* Third party marks and brands are property of their respective holders. Intel is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

CONTACT:

Ann Lambrechts
t: +32 2 712 43 66
e: ann.lambrecht@intel.com

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