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Developers Gain Expanded Speech Recognition Support for Telephony Applications

Networks Telecom, NEC, Birmingham, June 26th - 28th 2001 (Hall 17, stand 17IPZ36 – 17IPZ102) - Intel Corporation today announced enhancements to its Computer Telephony (CT) Application Development Environment (ADE), a collection of development tools and utilities that help developers rapidly build and deploy speech-enabled telephony applications. These applications include voice portals and voice-activated dialers.

Formerly distributed under the Parity Software brand, CT ADE now enables developers to choose between two programming interfaces with equally robust functions, resulting in reduced development costs and faster time-to-market. Graphical VOS is a powerful scripting language that includes a graphical user interface (GUI), while the CallSuite ActiveX controls fit directly into Microsoft® Windows® visual programming environments to provide telephony functions.

CT ADE helps developers reduce repetitive commands associated with traditional telephony application development by utilizing the underlying Topaz abstraction layer. The Topaz architecture mediates among programming commands and the underlying device application program interface (API) so the same set of functions work under all supported telephony APIs. All Topaz functions and features can now be accessed from the Graphical VOS or CallSuite ActiveX programming environments.

To further support CT ADE, Intel now offers a full range of training and JumpStart consulting services. The JumpStart offering includes design consultation, as well as installation and configuration guidelines. The goal of the CT ADE JumpStart is to create a framework design of the customer's intended application on which developers can build the finished product. Alternatively, regularly scheduled training courses are also available to learn the CT ADE.

“To succeed in today's hotly competitive marketplace, developers need tools that help them easily branch into the telecom world and bring their applications to market fast," said Geno Alissi, general manager of Intel’s Communications Building Block Division. “There is no longer a need to have CT expertise to develop computer telephony applications. Developers working in popular visual programming and web-based environments can now easily develop applications without being telephony experts.”

By performing low-level CT commands or instructions, the CT ADE allows developers to focus on building applications without having to learn current and new hardware, APIs and protocols. Applications built on CT ADE are highly flexible. For example, speech scripts can easily be modified, allowing end users to respond rapidly to changing market requirements.

To further speed the development of speech-based telephony applications, CT ADE now offers native support for speech recognition engines from leading providers such as Nuance, Phillips Speech Processing and SpeechWorks. In conjunction with this support, CT ADE also allows customers to benefit from advanced hardware features such as Intel’s continuous speech processing (CSP), which enables developers to build standards-based speech recognition applications like Internet voice portals, speech-enabled Interactive Voice Response (IVR) and voice messaging, with maximum flexibility, scalability and density.

CT ADE allows developers to write an application once and deploy it across multiple geographies and telephony environments. CT ADE supports 15 languages, including English, French, Dutch and Spanish, and regional differences such as British and American English and Latin American and Castilian Spanish.

"CT ADE saves us significant development time and expense," said Carlos Barreiro, vice president of technology, Voiceware Systems. “The API and trunk transparency features increase the portability of our applications, allowing us to deploy our systems more rapidly.”

Beginning with CT ADE Version 8, Intel offers uniform runtime licensing to reflect the functional equivalence of the two programming environments. Additionally, Intel offers a no-cost evaluation kit that enables developers to test all features of the software.

Pricing of the CT ADE Version 8 development kit, which includes a two-line runtime license for testing, has been reduced to $895. In addition, the price for runtime licenses is $198 per port. Volume pricing and distributor discounts are available now.

About Intel

Intel, the world's largest chip maker, is also a leading manufacturer of computer, networking, and communications products. Additional information about Intel is available at http://www.intel.com/pressroom

Other names and brands may be claimed as the property of others. Intel is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

CONTACT:

Ann Lambrechts
+32 2 712 43 66
ann.lambrecht@intel.com

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