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The current slowdown facing technology companies has increased the pressure on management to
provide clear strategies and strong leadership to navigate through difficult times. The world
is close to an economic downturn and, while this atmosphere of uncertainty continues, IT
spending will be seriously scrutinised. Only projects that can achieve real operational
efficiencies and cost savings will survive. CRM is a prime example. The companies that get
their strategies right are often the ones to emerge as winners.

Stephen Kelly, President and COO of Chordiant Software will be joining a panel debate at the
European Technology Forum in Central London on Thursday 28 June to discuss the issues
involved with managing growth in a slow market - from the perspective of redefining, and not
rejecting, your CRM initiatives.


Thursday 28 June 2001
6.00 p.m. - 9.00 p.m.


European Technology Forum

Venue Address:

One Birdcage Walk
London SW1H 9JJ
Tel: 020 7 304 6823
Fax: 020 7 304 6896


Jerry Glover, Senior VP Interactive Marketing, AOL Europe and MD, Netscape Europe

Stephen Kelly, President & COO, Chordiant Software

Charles Cox, MD, Welfare to Work, EDS

Christian Waldvogel, Partner, Viventures

Kasper Rorsted, Senior VP EMEA, Vignette

If you would like to attend this paid-entry event, please contact Antonia Agbalaka:
Tel: 020 7604 4129 or email:

Alternatively, if you would like to hear more from Chordiant on why CRM will be the silver
lining to the IT cloud, please contact: Jo Begbie/Lee Brooke on 01753 790700 or


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This press release was distributed by ResponseSource Press Release Wire on behalf of Pleon in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit