New system will enable BTS customers to remotely access comprehensive reports
Information Builders, a worldwide leading provider of Web Business Intelligence solutions, has announced that it will be working with BTS to integrate its WebFOCUS software into the BTS Sigma Call Logging system.
BTS is the leading UK supplier of enterprise call logging and directory solutions, offered direct and through the major PBX vendors, both as turnkey systems and managed services.
The Sigma Web call logging system provides users with Web access to comprehensive cost, performance and traffic management information from any desktop via a web browser.
The contract will integrate WebFOCUS into the existing Sigma Web system and will enable BTS’ customers to access more extensive reports. The deal covers both products and professional services.
“The WebFOCUS reporting suite will provide BTS with a solution that leverages its existing data structures and distributes management information in a variety of formats via email and Windows compatible browsers,” says Kevin Magee, Sales & Marketing Director at Information Builders. “The development will be undertaken by Information Builders in partnership with BTS’ development team.”
“Our partnership with Information Builders will allow us to deliver state-of-the-art reporting solutions to our customers,” says Jon Kendall, Director of Product Marketing at BTS. “BTS developed the first Web-based call logging system in 1997 and the integration of WebFOCUS builds on this market leadership. It offers our customers Web access to more comprehensive tabular and graphical management reports and includes drill-down. It will also allow us to deliver more sophisticated solutions to our managed service and ASP customers.
WebFOCUS is powerful and flexible supporting the full range of business needs. The system gives greater functionality, scalability and deployability using leading edge technologies such as wireless and XML to extend the reach of enterprises. WebFOCUS has industry leading integration with Microsoft Office2000 extending its power into some of today’s most widely used business productivity tools.
WebFOCUS allows creation of one system that can service novice users on a public Web site whilst simultaneously allowing analysts to drill through data warehouse summaries to see detailed data. WebFOCUS is one of the few Web business intelligence solutions to be awarded ISO 9002 certification.
About Information Builders
Information Builders is the leader in Web Business Intelligence. Headquartered in New York, Information Builders helps companies and government organisations improve their mission-critical operations by transforming data into usable intelligence and delivering it through the Internet. With its market-leading WebFOCUS product, Information Builders boasts more than 9,000 global customer sites, including 92 of the Fortune 100, among its current customers. The company employs 2,000 professionals worldwide and generated revenues exceeding $300 million in 2000.
BTS was formed in 1977 to exploit the convergence of telecommunications and computing and focuses on satisfying the needs of major organisations for advanced communications solutions.
Its customer base includes over 1000 of the most prestigious UK organisations in both the public and private sectors.
For further information:
Sonia Panchal/Magdalen Bush
Tel: 020 7580 0222
Fax: 020 7580 0333
Tel: 020 8982 4700
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