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RoboER award winning software now part of Targetfour's portfolio of system management products

Welwyn Garden City, Herts, UK – 17th July, 2001 --- Heroix Corporation, a leader in ebusiness automated infrastructure management software, today announced that Targetfour will be a dedicated channel partner for the SME market selling Heroix’ award winning RoboER, Emergency Access & Repair software for Windows NT/2000.

With Targetfour's expertise within the systems management arena RoboER provides a synergy with their current portfolio of products. Heroix RoboER provides TargetFour with a strategic product that compliments Targetfour’s range of business solutions for todays heterogeneous IT environments.

"Targetfour have specialized in "Systems Management" products for over four years. Our strategy is to deliver integrated software solutions to meet business needs thereby driving efficiencies and reducing the Total Cost of Ownership of IT", said Peter Lench, Sales Manager at Targetfour. "The adoption of Windows NT/2000, running business critical software applications, ensuring server availability and the widespread acceptance of SLA's (Service Level Agreements), RoboER is a cost effective way of bringing a server back to life quickly without re-booting the system. We have found that RoboER serves this purpose well and is not only an award winning product but a MUST HAVE for companies running NT servers. RoboER quite simply adds value to our customers sites".


Heroix RoboER

RoboER allows administrators working from almost anywhere to minimise their systems downtime by providing emergency access to their Windows NT/2000 servers. The command line solution allows access to crippled Windows NT/2000 servers via either TCP/IP or a serial port. This gives access to systems even if the GUI is down or experiencing similar fatal problems, which would not be possible with remote GUI products. By running at high priority and using its command line access, RoboER can utilise its rich management toolset to assist the resolution of potentially damaging issues without the need to reboot the server.

Paul Roxan, MD of Heroix EMEA, says “RoboER was developed based on a demand within IT to manage Windows NT/2000 systems remotely and unattended. We look forward to working with Targetfour and enabling their customers to utilise our award winning emergency access and repair tool".

RoboER - Already Tried and Tested

Customer Experience:

RoboER has proved invaluable to Computershare, a market leader in Bureau Share Registry products and services. Computershare needed systems that are always accessible and with a growing global network being used 24 hours a day it became essential. If one of their systems goes down they now have the ability to access them remotely. With remote servers running state-of-the-art stock exchange systems, integrated broker systems and professional share registration services, Computershare find it imperative to minimise system downtime

Nick Fisher - Server Support Manager said, "RoboER allows us to sort out problems with minimum downtime. It is a valuable addition to our support ‘toolkit’".


About Heroix

Heroix delivers award winning software products that help organisations guarantee the availability and performance of their multiplatform IT infrastructure and applications. More than 1,000 customers in over 40 countries rely on the Heroix’ integrated management software to monitor and manage Windows NT, Windows 2000, Unix, Linux, and OpenVMS™ systems. Other Heroix products detect problems, report and graph performance data, centrally monitor wide-ranging technologies such as Microsoft Exchange®, IIS, SQL Server, Citrix®, Oracle, Cisco®, Compaq Insight Manager®, service level agreements, and more. Founded in 1975, Heroix is an authorised Microsoft Gold Certified Partner, with EMEA headquarters in Welwyn Garden City, U.K. and US headquarters in Newton, Mass. For more information, please visit http://www.heroix.com.


About Targetfour

Targetfour Ltd is a privately owned international software and consultancy services company, based in Berkshire, UK. Operating across a wide range of hardware platforms and software disciplines, Targetfour has developed skills and software for true open-systems multi-platform environments. Looking beyond the technology Targetfour realise the importance of building lasting client relationships, offering effective support and delivering real value for money. Targetfour is organised into four distinct divisions, covering Systems Management, Data Compression, Healthcare Software and Online Surveys. Founded in 1986, Targetfour have experience and expertise in product development and support, consultancy and contractual services.

Heroix and RoboER are trademarks of Heroix Corporation. All other trademarks are property of their respective owners.

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