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speed-trap Launches Prophet-ET on Computacenter Stand at BMC Software User Forum

Groundbreaking new technology delivers contract-accurate web and intranet
application performance and usage data for Operations and IT managers via
BMC Software's PATROL system


17 July, 2001, Docklands, UK - speed-trap, the client-side web data
collection experts, today launched its Prophet-ET product on the
Computacenter stand at the BMC Software User Forum.

speed-trap is also announcing the availability of The Prophet-ET Knowledge
Module for PATROLÒ which provides a seamless integration of BMC Software's
PATROL system management product with speed-trap's unique, client-side,
business-led performance dataset.

Unprecedented Accuracy

Prophet-ET provides accurate information on the actual performance
delivered to browser-based application users and web visitors in both
intranet and internet environments. It achieves its unprecedented accuracy
by using a unique, patent-pending technology that collects and records
directly from, the user's browser, events that occur while the user
interacts with the frames or pages that are being monitored. In this way,
each web page or application monitors its own use.



Business level transaction monitoring

Prophet-ET also includes the ability to record details of user-defined
transactions which can be used to monitor business-level transactions like
search performance, or login performance.

"Prophet-ET's unique ability to provide accurate data on performance and
usage by monitoring client-side interaction provides an insight that IT,
operations and e-business functions have been seeking for years," comments
Malcolm Duckett, VP of Marketing, speed-trap. "Our users can answer a bunch
of really important questions about the service they are delivering with
complete contract-accurate data."

The Prophet-ET knowledge module for PATROL allows all this data to be
passed to BMC Software's PATROL application management system.

Richard Stinton, Partner Manager at BMC Software, commented, "By adding
speed-trap's unique data to PATROL's proven capability, we are providing
the complete solution for application and e-business management for the
web-enabled enterprise."

Key Part of Computacenter Relationship

speed-trap recently announced a strategic partnership with Computacenter
UK, a component of which is their joint marketing and sales programme for
Prophet-ET and the Prophet-ET Knowledge Module for PATROL.

"By integrating BMC's market leading technology with speed-trap's new
approach to browser-based data collection we have developed a
groundbreaking solution. Our relationship with Computacenter provides us
with an ideal channel to deliver this solution to operations and IT teams
of major web-enabled enterprises," explains Simon Burton, Sales Director,
speed-trap.


Complete package with installation and site specific functionality

The Prophet-ET and Prophet ET knowledge module for PATROL are available for
shipping today and will run on Solaris and Intel platforms, or other
Java-enabled systems. The systems are sold as a complete package. This
includes installation, training and professional services to allow
customers to define site-specific transactions which will report on key
business and operational metrics for their application or site.

About speed-trap
speed-trap is a UK-based e-commerce performance management company with
headquarters in Newbury, Berkshire and US offices in San Francisco,
California and Boca Raton, Florida. The company builds the tools and
technology that the emerging generation of business-quality Web sites, Web
applications and wireless solutions will use to build fast, usable,
efficient and profitable solutions to meet the demands of today and
tomorrow. speed-trap was founded in January of 2000, specifically to
exploit its patent-pending technology that allows a unique insight into how
real users and customers interact with on-line applications. See
www.speed-trap.com for further details.

About PATROL
PATROL is a broad, integrated solution that enables the rapid deployment of
advanced service-level management through a unique continuous improvement
process. The process not only enables customers to measure service in terms
of end-user response time of business transactions and publish reports on
compliance against service level agreements (SLAs), but it also uniquely
allows for automated diagnosis of the root cause of failures and prediction
of the impact of business change on the quality of service delivered. From
a single graphical console, PATROL provides centralised control and helps
to proactively manage systems, applications, databases and resources across
e-business enabled enterprises. More information on PATROL and its benefits
can be found at www.bmc.com/patrol.

About BMC Software
BMC Software, Inc. [NYSE: BMC], is the leading provider of enterprise
management solutions that assure business availability - maintaining and
optimising business-critical systems with automated infrastructure
management and unique service management capabilities. BMC Software is a
member of the S&P 500, with fiscal year 2001 revenues exceeding $1.5
billion and offices worldwide. For more information, please visit BMC
Software's Web site at www.bmc.com.


About Computacenter
Computacenter is a leading European provider of IT infrastructure services.
It offers services at every stage of infrastructure investment to help its
customers maximise the value of IT to their businesses. It can help its
customers with the choice of technology, procurement, tailored
configuration, testing and integration within the enterprise. It then
ensures continued efficient, cost effective performance through its range
of operational management services. The company's corporate and government
clients are served by a network of branch offices across the UK, France,
Germany, Luxembourg and Belgium and, through the international joint
venture ICG, at locations throughout Europe, Asia Pacific and North
America. See www.computacenter.com for further details.




For further information, please contact:

Malcolm Duckett
VP of Marketing
speed-trap
Tel: 01635 230630
Fax: 01635 230435
Email:malcolm@speed-trap.com

Eric Leach
Eric Leach Marketing Ltd
Tel: 020 8758 7587
Fax: 020 8758 7517
Email:eric_leach@compuserve.com

Helen Crabb
PR Manager, UK & Ireland
BMC Software
Tel: 01784 478840
Fax: 01784 478706
Email:helen_crabb@bmc.com

Anjumara Amin
Alliance Manager, Enterprise Solutions
Computacenter UK
Tel: 020 7593 4429
Fax: 020 7593 4624
Email:anjumara_amin@computacenter.com


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