Loudcloud go one step further Tuesday 14 August 2001 PDF Print Loudcloud unveils next generation of MANAGED services Loudcloud's New Services Provide Enterprise Companies with Increased Flexibility and Control London - Aug. 14, 2001 - Loudcloud, Inc. (Nasdaq: LDCL), the leading managed services provider, today unveiled its next generation of Internet operations services, giving enterprise companies a flexible set of options for outsourcing the day-to-day management of their Internet site with a high degree of control. Enterprise companies now can choose among the different offerings in Loudcloud services to customize Loudcloud's outsourced solution to best fit their technological and budgetary needs. Customers will continue to benefit from Loudcloud's Opsware automation technology and industry-leading processes and expertise while having the option to outsource any portion of their site to Loudcloud. In addition, Loudcloud will work with a customer to architect a site that combines its existing Internet applications or hardware systems with Loudcloud services to create a tightly integrated and more customized outsourced managed solution. "Loudcloud's next generation services are on track with regards to the principal drivers and concerns of the enterprise buyer," said Bill Martorelli, Vice President of e-Services and Sourcing Strategies at Hurwitz Group. "By providing a new level of flexibility to their services, Loudcloud is in a position to meet the needs of enterprise corporations. The new service strategy demonstrates Loudcloud's growing maturity as a leading provider of Internet operations services." Loudcloud's services include the Loudcloud Application Management services and the Loudcloud Foundation services. Contained within each new service are the critical components a business needs to successfully architect, deploy, manage, and scale its Internet initiatives to meet the needs of partners and customers. Underpinning these new modules is Loudcloud's unique Opsware(tm) automation technology, providing the flexibility and control to manage a diverse set of hardware, networking technology and software systems critical to Internet operations. "Loudcloud's services offer a modular set of services enterprise customers can choose from to cost effectively outsource the management of their Internet site," said Tim Howes, Loudcloud's CTO and president of product operations. "Our customers such as Ford Motor Co., News Corp. and Fannie Mae, need to be able to leverage their existing investments. The Loudcloud services enable this and provides a framework that allows customers to customize our services to best fit their needs." "Increasingly, enterprise corporations are looking for ways to cost effectively take advantage of the Internet to better service customers and partners," said Tim Dwyer, vice president, Industry Solutions Group at Sun Microsystems Inc. "Loudcloud's managed outsourced solution for Internet operations is an innovative way for business to turn over the management of its Internet site so it can focus on meeting the needs of their customers." Loudcloud Application Management services Loudcloud Application Management services are a set of four Internet site operational services that capture the key day-to-day functions an IT department must perform to successfully operate its Internet site. An enterprise can purchase the complete Loudcloud Application Management service suite or mix and match the specific services that meet their needs. The Loudcloud Application Management services are: * Monitoring and Reporting services - Enables customers to gain visibility into and control over their Internet operations through in-depth monitoring and reporting of various infrastructure components as well as advanced site-wide business intelligence. This service may be purchased exclusive of other Loudcloud services. * Risk Management services - Designed to mitigate the risk of security breaches and data loss through backup, recovery and advanced security assessment and operations services. * Application and Database Support services - Provides a variety of flexible choices including the ability to provision and restore any application or database running on Windows, Linux or Solaris. Customers may also choose the complete management module for selected Windows, Linux or Solaris-based mission-critical Internet application or databases. * Expertise services - Leverages Loudcloud's expertise in building and managing reliable Internet operations to provide everything from in-depth architectural assessments to the deployment of a customer's full site architecture. This service may be purchased exclusive of other Loudcloud services. Loudcloud Foundation services Through a mix of people, process and technology, Loudcloud's Foundation services create an environment that provides customers with unprecedented levels of reliability. These services comprise the platform that powers the Loudcloud Application Management services. The Loudcloud Foundation services go far beyond the available services offered at other MSPs by incorporating advanced functionality such as: * Opsware automation technology- Designed to automate the repetitive, time consuming tasks associated with deploying, managing and monitoring the software and hardware used to power the Internet site, Opsware technology means better quality at a lower cost. * Change Management - Provides customers with a simplified approach to code and content deployment by providing an online tool that allows customers the ability to deploy their code and content into the production environment. Powered by Opsware, this functionality has been shown to reduce code deployment times by as much as 75%. * myLoudcloud -- Provides a single gateway for customers to gain visibility into the performance of their Internet sites and manage various elements of their Internet site operations. myLoudcloud was recently ranked the #1 customer portal by Tier 1 Research. * Security- Loudcloud SAS 70 Level II and SysTrust* certified security leverages a powerful combination of industry expertise, stringent policies and processes, and advanced technologies to meet the complex needs of its customers. * Loudcloud Network Operations Center -- Staffed with highly skilled technical specialists who provide 24x7 fast, effective front-line support and problem resolution. * Loudcloud Research -A team of research engineers tasked with evaluating a range of Internet technologies for optimum scalability, reliability, and performance. Loudcloud research has evaluated more than 200 technologies since its inception. About Loudcloud, Inc. Loudcloud is the leading managed service provider, offering a new solution for outsourcing global Internet operations for enterprise companies, application service providers and large-scale Internet businesses. Loudcloud moves beyond basic hosting or consulting services with its unique Opsware technology to automate, scale, and monitor Internet operation functions previously done by hand. Loudcloud manages its infrastructure network via a worldwide network of data centers and Network Operations Centers (NOCs) located in North America and Europe. For more information on Loudcloud, please visit our Web site at http://www.loudcloud.com For press contact: Hannah Summers éclat Marketing 01189 89 5600 07767 657716 Shellye Archambeau, Chief Marketing Officer and Executive Vice President of Sales of Loudcloud will be over in the UK next week and available to speak with press regarding Loudcloud's next generation of services. Ian Ordish, VP of Client Services and Location Executive EMEA will be available alongside Shellye. Please contact Hannah Summers at éclat Marketing on 01189 895600/07767 657716 if you would be interested in arranging a time to talk with Loudcloud. This press release was distributed by ResponseSource Press Release Wire on behalf of eclat Marketing in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.