Hanley Building Society selects Tally passbook printer for customer-focused environment
Tally, the computer printer specialist, today announced that Hanley Building Society has deployed twenty of its flatbed printers for specific customer-focused applications. Tally T5023s are used for passbook and flat sheet printing, an application key to all cashier staff at the company’s four branches.
Computer Systems Administrator at Hanley Building Society, Steve Boulton, says, “In a customer-facing environment, it’s important we equip ourselves with the right tools for the job. We were looking for a specific printing solution for producing up-to-the-minute transaction information for each customer’s account. We needed a reliable printer with precise forms control, capable of producing hundreds of customer records each day.”
Hanley Building Society was drawn Tally’s track record in developing printers for specific financial services applications. “We were confident Tally would deliver us a solution made specifically for our application. This has been reassured by our use of the T5023, which has significantly improved the quality of our printing, giving our customers a clear statement of their finances.”
The T5023 document insertion tray and flatbed design provide a straight, horizontal paper path, allowing it to handle difficult media types such as thick multi-part paper and passbooks. This makes it ideally suited to financial printing environments, and, in addition, the printer possesses an extensive range of fonts, character sets and emulations.
Tally Managing Director, Robin Edwardes, comments, “Environment-specific printing requirements have stressed even more the importance of using the right printer for the right application. Certain printers are specifically designed to excel with particular applications. In a customer-facing banking environment, data printing on passbooks and robust forms handling are needed. Hanley Building Society has benefited from prior consideration into what’s required to do the job.”
Reformed in 1996 following the buy out of Mannesmann Tally from the German conglomerate Mannesmann AG, Tally has been dedicated to the manufacture and support of computer printers for more than 30 years. The company offers business users a wide range of mission critical, colour and desktop printers. These include mono/colour lasers, volume inkjet printers, high performance matrix printers and line printers where the company is recognised as the market leader.
Tally is based in Basingstoke in the UK from where it sells into more than 60 international markets through local distributors. This new facility includes a state of the art training, repair and commissioning centre and is the hub of its UK-wide service team of 20 engineers, which boasts a first-time-fix rate of 97%. Tally Ltd has enjoyed ISO9001 accreditation since 1991, and achieved Investor in People status in 1999.
A global player in the computer printer market, the company employs more than 1100 staff operating out of subsidiaries in the UK, Germany, France, Italy, Austria, Russia, Singapore and North America, and manufactures in Germany and the USA.
In the UK, the company sells through distribution partners and VARs, and corporate customers include Tesco, B&Q, Ministry of Defence, Unichem, Kwik-Fit and HSBC Bank.
For further information on Tally Ltd, please visit http://www.tally.co.uk
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