‘Insuring’ fast and accurate information provision through revolutionary software implementation
London, 25 September 2001 – Pinnacle Insurance, a leading creditor and warranty insurer in the UK, has signed a major contract with Aruna plc, for its accelerated business intelligence software - Aruna Companion. Pinnacle Insurance will run the software alongside its existing data sources to increase the speed, flexibility and provision of customer information plus management and internal reporting.
Employees responsible for Pinnacle Insurance’s management information services will now be able to access, analyse and understand the variety of data contained within existing multiple systems without IT expertise from their desktops. Data querying can be undertaken through a natural language interface meaning ‘train of thought’ questions can be asked by the business user in plain English, enhancing the speed and flexibility of client report provision.
Aruna Companion will also be applied to Pinnacle Insurance’s internal management reporting with the capability to create sophisticated reports across product sales, marketing and business development functions. Detailed analysis will enable clear identification of areas of profitability and potential business growth for creditor and warranty insurance. Customer requirements and trends can be analysed across all related financial products, such as credit card, mortgages and loans; such data can then be utilised to support clients in targeted marketing and sales campaigns.
The product copies and compresses massive amounts of information from the company’s multiple data sources into a unified and optimised format - the Query Data Set (QDS). The QDS increases the number of users able to access information, and simultaneously protects and enhances existing data warehouse investments whilst relieving network traffic on high volume systems.
A trial of Aruna Companion was undertaken by Pinnacle Insurance prior to purchase, with the product gaining the most impressive analysis results ever awarded after intensive review by the company’s software selection team.
Peter Bloxham, business risk manager, Pinnacle Insurance, comments: “The advantages of applying Aruna Companion to our business are clear. Its unmatched speed, ability to combine data from a number of systems with ease and intuitive query capabilities, places critical information directly into the hands of the executives who make the business decisions and make it an incredibly powerful tool.
“Reviewing management information has been a priority at Pinnacle for some time. We have evaluated many tools but none could match Aruna Companion’s capabilities. It short-cuts the traditional way of producing information allowing us to gain answers from data without writing programmes in areas we were unable to pursue before - all at speeds previously unachievable.”
The implementation is due to go live in October 2001 in the UK with plans to apply the functionality to information and data sources within foreign subsidiaries at a later date.
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About Pinnacle Insurance:
Formed in 1971, Pinnacle Insurance plc, is one of the UK's leading providers of creditor, warranty and special risks insurance. Pinnacle's parents are Cardif, one of Europe's leading insurance providers, who themselves are part of the global banking group, BNP-Paribas.
Under the stewardship of joint CEOs Chris Schwick and Norman Shuker, Pinnacle has established itself as a broad based supplier of financial services, including a call centre and outsourcing company, Financial Telemarketing Services (FTS) Limited, Pinnacle Investments, an investment bonds and traditional savings operation and Pinnacle Pet Healthcare.
The parental links with Cardif, and BNP-Paribas, have helped Pinnacle to develop outside the UK into Ireland, Sweden, and the Republic of South Africa.
Aruna plc is a leading developer of breakthrough technologies that enable intelligent access to large structured data sources for corporate clients. Its flagship product, Aruna Companion is an Information Access Platform providing a search engine for large structured data that improves decision making through its ability to access, query and analyse business information from most data sources whilst maximising investment in current and legacy systems.
Aruna Companion's platform works in conjunction with existing transactional and information access systems to unlock data and enable its rapid exploitation through natural language querying, the ability to create and maintain both application and web interfaces and the development and management of information using business rules. Supporting multiple ODBC databases and operating on Windows NT and 2000 platforms, Aruna Companion can be applied to a range of business information, from intelligent web environments to interactive corporate reporting.
Aruna has developed strong partnerships with technology vendors for the licensing of embedded technology and the resale of Aruna Companion. Aruna also employs channel partners for front-line sales, installation and support in the UK and Europe.
Due to the flexible nature of its software, Aruna's market is wide ranging. Aruna Companion is currently being applied by leading organisations within the Finance, Banking, Insurance, Telecoms, Retail and Public sectors.
For further information:
Karin Clark/Sara Toal
Tel: + 44 (0) 207 959 5400
Tel: + 44 (0) 207 902 5361
Tel: + 44 (0) 208 207 9481
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