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London -- October 4, 2001 -- BMC Software, Inc. [NYSE: BMC], the leading
provider of enterprise management, today announced its support for Siebel 7,
the seventh major release of Siebel eBusiness Applications from Siebel
Systems Inc., (Nasdaq: SEBL), the world's leading provider of eBusiness
applications software. BMC Software will submit its product, PATROL for
Siebel eBusiness Applications, for validation with Siebel 7 within 90 days
of general availability, providing organizations with highly available, high
performance eBusiness solutions that increase productivity, maximize revenue
and profit and significantly enhance customer acquisition, satisfaction and
retention.



Siebel Systems enables software vendors to easily integrate solutions
through its open, extensible, advanced Smart Web Architecture. Unlike
rudimentary HTML clients, Siebel Smart Web Architecture combines a
zero-footprint, browser-based Web client and a user interface with levels of
interactivity and usability traditionally available only in Windows
applications. The Siebel Smart Web Architecture enables organizations to
leverage the industry's best eBusiness applications at the lowest total cost
of ownership.



Siebel 7 extends the reach and functionality of Siebel Systems'


industry-leading suite of integrated, multichannel eBusiness applications,
enabling organizations to translate customer relationship strategy into
execution by effectively aligning and rapidly integrating channels,
employees and partners. Siebel 7 allows organizations to manage,
synchronize and coordinate all customer touch points across the Web, call
center, field sales and service personnel, and partner channels.



PATROL for Siebel eBusiness Applications will manage the availability and
performance of Siebel 7 and the databases, servers and networks it relies
upon as well as the back-office applications across the enterprise with
which it connects. The result of this powerful combination is the ability to
manage availability and performance from the end-users' perspective,
maximizing the benefit delivered by Siebel 7.



BMC Software is a Siebel Strategic Software Partner and was the first to
validate a management product for Siebel eBusiness Applications. BMC
Software uses Siebel eBusiness Applications internally to deliver increased
satisfaction for its own customers worldwide. This unique combination of
insight into the customers' needs, technical capability and a strong
relationship, has made application management from BMC Software a solution
of choice for companies that rely on Siebel eBusiness Applications.



"Siebel System's experience in customer relationship solutions combined with
our expertise in enterprise management delivers immense value for our mutual
customers," said Doug Pushard, Vice President, Business Development, BMC
Software. "We look forward to supporting our customers as they implement
Siebel 7."



BMC Software's PATROL for Siebel eBusiness Applications:


* Assures availability of critical product, client and sales information to
users at all times


* Reduces probability and impact of unplanned downtime


* Provides detailed information on the status and performance of remote and
local users


* Allows for better use of resources by automating routine tasks and
corrective actions


* Provides immediate knowledge of any user disconnect for fast problem
resolution


* Provides email notification to synchronize data for overdue mobile users



"BMC's support of Siebel 7 will provide a significant benefit to our joint
customers," said Dr. Steve Garnett, Vice President and General Manager,
Alliances for Siebel Systems. "PATROL for Siebel eBusiness
Applications will allow customers to actively manage the availability and
performance of Siebel 7, as well as the associated databases, networks,
servers and back-office applications."



About BMC Software


BMC Software, Inc. [NYSE: BMC], is the leading provider of enterprise
management solutions. By Assuring Business Availability(r), BMC Software
delivers control over infrastructure management costs, control of market
advantage and differentiation via service management, and growth of business
value with solutions for business optimisation. BMC Software is a member of
the S&P 500, with fiscal year 2001 revenues exceeding $1.5 billion and
offices worldwide.

For more information, please visit BMC Software's Web
site at http://www.bmc.com



About Siebel Systems



Siebel Systems, Inc. (Nasdaq: SEBL) is the world's leading provider of
eBusiness applications software. Siebel Systems provides an integrated
family of eBusiness applications software, enabling multichannel sales,
marketing, and customer service systems to be deployed over the Web, call
centres, field, reseller channels, retail, and dealer networks. Siebel
Systems' sales and service facilities are located in more than 37 countries.


For more information, please visit Siebel Systems' Web site at
http://www.siebel.com



BMC Software, the BMC Software logos, and all other BMC Software product or
service names are registered trademarks or trademarks of BMC Software, Inc.
All other trademarks or registered trademarks belong to their respective
companies.



Siebel is a trademark of Siebel Systems, Inc. and may be registered in
certain jurisdictions. All other product and company names mentioned are the
property of their respective owners and are mentioned for identification
purposes only.

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