BMC Software Delivers Enterprise Management for Siebel 7 Friday 5 October 2001 PDF Print London -- October 4, 2001 -- BMC Software, Inc. [NYSE: BMC], the leading provider of enterprise management, today announced its support for Siebel 7, the seventh major release of Siebel eBusiness Applications from Siebel Systems Inc., (Nasdaq: SEBL), the world's leading provider of eBusiness applications software. BMC Software will submit its product, PATROL for Siebel eBusiness Applications, for validation with Siebel 7 within 90 days of general availability, providing organizations with highly available, high performance eBusiness solutions that increase productivity, maximize revenue and profit and significantly enhance customer acquisition, satisfaction and retention. Siebel Systems enables software vendors to easily integrate solutions through its open, extensible, advanced Smart Web Architecture. Unlike rudimentary HTML clients, Siebel Smart Web Architecture combines a zero-footprint, browser-based Web client and a user interface with levels of interactivity and usability traditionally available only in Windows applications. The Siebel Smart Web Architecture enables organizations to leverage the industry's best eBusiness applications at the lowest total cost of ownership. Siebel 7 extends the reach and functionality of Siebel Systems' industry-leading suite of integrated, multichannel eBusiness applications, enabling organizations to translate customer relationship strategy into execution by effectively aligning and rapidly integrating channels, employees and partners. Siebel 7 allows organizations to manage, synchronize and coordinate all customer touch points across the Web, call center, field sales and service personnel, and partner channels. PATROL for Siebel eBusiness Applications will manage the availability and performance of Siebel 7 and the databases, servers and networks it relies upon as well as the back-office applications across the enterprise with which it connects. The result of this powerful combination is the ability to manage availability and performance from the end-users' perspective, maximizing the benefit delivered by Siebel 7. BMC Software is a Siebel Strategic Software Partner and was the first to validate a management product for Siebel eBusiness Applications. BMC Software uses Siebel eBusiness Applications internally to deliver increased satisfaction for its own customers worldwide. This unique combination of insight into the customers' needs, technical capability and a strong relationship, has made application management from BMC Software a solution of choice for companies that rely on Siebel eBusiness Applications. "Siebel System's experience in customer relationship solutions combined with our expertise in enterprise management delivers immense value for our mutual customers," said Doug Pushard, Vice President, Business Development, BMC Software. "We look forward to supporting our customers as they implement Siebel 7." BMC Software's PATROL for Siebel eBusiness Applications: * Assures availability of critical product, client and sales information to users at all times * Reduces probability and impact of unplanned downtime * Provides detailed information on the status and performance of remote and local users * Allows for better use of resources by automating routine tasks and corrective actions * Provides immediate knowledge of any user disconnect for fast problem resolution * Provides email notification to synchronize data for overdue mobile users "BMC's support of Siebel 7 will provide a significant benefit to our joint customers," said Dr. Steve Garnett, Vice President and General Manager, Alliances for Siebel Systems. "PATROL for Siebel eBusiness Applications will allow customers to actively manage the availability and performance of Siebel 7, as well as the associated databases, networks, servers and back-office applications." About BMC Software BMC Software, Inc. [NYSE: BMC], is the leading provider of enterprise management solutions. By Assuring Business Availability(r), BMC Software delivers control over infrastructure management costs, control of market advantage and differentiation via service management, and growth of business value with solutions for business optimisation. BMC Software is a member of the S&P 500, with fiscal year 2001 revenues exceeding $1.5 billion and offices worldwide. For more information, please visit BMC Software's Web site at http://www.bmc.com About Siebel Systems Siebel Systems, Inc. (Nasdaq: SEBL) is the world's leading provider of eBusiness applications software. Siebel Systems provides an integrated family of eBusiness applications software, enabling multichannel sales, marketing, and customer service systems to be deployed over the Web, call centres, field, reseller channels, retail, and dealer networks. Siebel Systems' sales and service facilities are located in more than 37 countries. For more information, please visit Siebel Systems' Web site at http://www.siebel.com BMC Software, the BMC Software logos, and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software, Inc. All other trademarks or registered trademarks belong to their respective companies. Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only. This press release was distributed by ResponseSource Press Release Wire on behalf of Text 100 London in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.