Skip navigation
Skip navigation
You are using an outdated browser. Please upgrade your browser.
There is site maintenance being carried out this weekend and there may be brief periods where we are unavailable. If so, please try again 10 minutes later.

"Device/Appliance Management" solution leverages core competencies of
distributing, updating, and managing software

15 October 2001 - Marimba, Inc. (Nasdaq: MRBA), a leading provider of
systems management solutions built for e-business, today announced
Device/Appliance Management, a proven software management solution for
device and information appliance manufacturers. Vendors such as Intel and
Leisure Link have chosen Marimba's Device/Appliance Management solution to
embed management capabilities into their products, allowing them to
transparently deliver updates to end-points in the form of OS and
application fixes and new features and services. This embedded update
capability will add dynamic services to what are normally static products.

"As we move to a pervasive world, where devices become self-sustaining
appliances, the ability to transparently deliver updates and provide
self-healing technology will become critical," said Jack Gold, vice
president, META group. "Indeed, the level of customer churn will be
directly related to how well vendors of devices and services enable
transparent and effortless utilisation of those devices and services. Such
capability will also be beneficial to the vendor/service provider in lowered
cost and higher ROI, as 35% - 50% of all customer service calls are a result
of users employing devices without current release of firmware or software

In the device and appliance space, ease of use is a competitive advantage.
Vendors cannot rely on an end-user to function as a systems administrator -
it is incumbent upon the manufacturer to provide a transparent and seamless
maintenance solution. Marimba's management solution enables device vendors
to efficiently deliver and install OS updates, patches, and firmware updates
via the Internet once the device is out in the field - without burdening the

According to Duncan Gray, group technology director, Leisure Link, "It is
increasingly important to provide content updates and new games to the
consumer. Previously, the only way to do this was to physically remove and
replace machines when the content became outdated."

Marimba's delivery and update technology reduces time to market by enabling
vendors to release their new products with a core set of features, and then
deliver and install updates to the device transparently once it is in
production. "Marimba's Device/Appliance Management technology supports the
Intel AnyPoint® product line," said Nelson Yaple, director of engineering
for Intel's Residential Access Division. The AnyPoint family of products is
an industry-leading set of high-speed networking products that provide
connectivity and shared Internet access for home, home office, and small
office users.

Device/Appliance Management Solution

Marimba's Device/Appliance Management solution provides manufacturers
self-updating features that extend the life of their products. By embedding
self-update capabilities into their products, manufacturers are able to
deliver new features and services to customers on an ongoing basis after the
original purchase. Marimba's Device/Appliance Management is based on a
small footprint that ranges in size from 50KB to 200KB. A small footprint
management solution is especially important to device vendors using
Real-Time Operating System (RTOS) and needing to embed powerful
self-updating capabilities into their product without consuming valuable
storage space. In addition, the Device/Appliance Management solution
seamlessly updates the operating system on a variety of devices and
information appliances. Operating system updates are complex tasks normally
performed manually by a service technician going on-site or by removing the
device from service.

Build Versus Buy

The Marimba updating solution is field-proven and is currently managing
millions of end-points worldwide. A device vendor would need to devote time
and money originally budgeted for their core product line to design,
develop, maintain, and enhance an update management solution. Since its
inception in 1997, Marimba's core competency has been Internet-based
delivery and installation of applications, content, and their respective

Speed Time to Market

Marimba's delivery and update technology reduces time to market by allowing
a device vendor to release a new product with a core set of features. Once
the products are delivered with the core feature set, the Marimba Embedded
solution will transparently manage the final update to bring the product up
to the most current revision. Subsequent updates can be seamlessly delivered
and installed to add new features and install OS fixes or configuration

Reduced Support Costs

In an effort to lower ongoing support costs, vendors are constantly looking
to automate their software maintenance process and avoid manual updating, a
practice that requires that a user go to the effort of actually finding and
downloading the application update from the vendors Web site. Using
Marimba's management solution to implement an automated, proactive software
maintenance will reduce the number of support calls related to known
problems. Another area of support cost reduction is achieved through
Marimba's application self-healing and rollback capabilities that
transparently deliver and install software fixes.

Platforms and Availability

Marimba's Device/Appliance Management solution is currently available in
both Java and Native versions for a variety of platforms, including Windows
NT, Windows 2000, Solaris, Linux, and QNX platforms. Pricing varies based on
number of end-points and network configuration. For additional information
on all of Marimba's products, please contact Marimba sales via phone at +44
118 949 7060, or via email at .

About Marimba

Headquartered in Mountain View, Calif., Marimba, Inc. (Nasdaq: MRBA)
provides systems management solutions built for e-business. Marimba's
Server Management, Desktop/Mobile Management, and Embedded Management
product families allow Global 2000 companies to better manage their IT
resources, increase operational efficiency and reduce IT costs.

For more
information, please call +44 118 949 7060, or visit our Web site at

This press release contains forward-looking statements within the meaning of
Section 27A of the Securities Act of 1933 and Section 21E of the Securities
Exchange Act of 1934, and is subject to the safe harbors created by these
sections. These forward-looking statements include statements regarding:
the functionality and benefits expected to be provided by Marimba's
Device/Appliance Management solution, including allowing device and
information appliance vendors to reduce time to market, transparently and
efficiently deliver and install software updates, extend the life of their
device and information appliance products, and reduce support costs. Those
results are subject to a number of risks and uncertainties, including:
technical challenges consumer and enterprise vendors may face in
implementing and deploying Marimba's Device/Appliance Management solution,
which could limit the benefits expected to be provided by such solution; the
rapid pace of technological change and other development, marketing and
sales challenges faced by Marimba, which could limit the ability of Marimba
to make its new products generally available on schedule or with the
expected functionality; potential increased competition for Marimba in the
change management and related markets; and general economic, technological
and market conditions, which could affect the level of demand for systems
management solutions in general and Marimba's products in particular. Actual
results may differ materially due to these and other factors. The matters
discussed in this press release also involve risks and uncertainties
described from time to time in Marimba's filings with the Securities and
Exchange Commission (SEC). In particular, see the Risk Factors described in
Marimba's most recently filed Annual Report on Form 10-K and Quarterly
Reports on Form 10-Q, as submitted to the SEC and as may be updated or
amended with future filings or submissions. Marimba undertakes no
obligation to release publicly any updates or revisions to any
forward-looking statements contained in this press release that may reflect
events or circumstances occurring after the date of this press release.


Marimba is a registered trademark of Marimba, Inc. in the U.S. and/or
certain other countries. Other product, trademark, company or service names
mentioned herein are the property of their respective owners.

Jenny Holt
AxiCom UK
Direct: +44 (0)20 8600 4651 Mob: +44 (0)7730 438 762


This press release was distributed by ResponseSource Press Release Wire on behalf of AxiCom in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit