Marimba reduces time to market for device and information Appliance vendors Monday 15 October 2001 PDF Print "Device/Appliance Management" solution leverages core competencies of distributing, updating, and managing software 15 October 2001 - Marimba, Inc. (Nasdaq: MRBA), a leading provider of systems management solutions built for e-business, today announced Device/Appliance Management, a proven software management solution for device and information appliance manufacturers. Vendors such as Intel and Leisure Link have chosen Marimba's Device/Appliance Management solution to embed management capabilities into their products, allowing them to transparently deliver updates to end-points in the form of OS and application fixes and new features and services. This embedded update capability will add dynamic services to what are normally static products. "As we move to a pervasive world, where devices become self-sustaining appliances, the ability to transparently deliver updates and provide self-healing technology will become critical," said Jack Gold, vice president, META group. "Indeed, the level of customer churn will be directly related to how well vendors of devices and services enable transparent and effortless utilisation of those devices and services. Such capability will also be beneficial to the vendor/service provider in lowered cost and higher ROI, as 35% - 50% of all customer service calls are a result of users employing devices without current release of firmware or software applications." In the device and appliance space, ease of use is a competitive advantage. Vendors cannot rely on an end-user to function as a systems administrator - it is incumbent upon the manufacturer to provide a transparent and seamless maintenance solution. Marimba's management solution enables device vendors to efficiently deliver and install OS updates, patches, and firmware updates via the Internet once the device is out in the field - without burdening the end-user. According to Duncan Gray, group technology director, Leisure Link, "It is increasingly important to provide content updates and new games to the consumer. Previously, the only way to do this was to physically remove and replace machines when the content became outdated." Marimba's delivery and update technology reduces time to market by enabling vendors to release their new products with a core set of features, and then deliver and install updates to the device transparently once it is in production. "Marimba's Device/Appliance Management technology supports the Intel AnyPoint® product line," said Nelson Yaple, director of engineering for Intel's Residential Access Division. The AnyPoint family of products is an industry-leading set of high-speed networking products that provide connectivity and shared Internet access for home, home office, and small office users. Device/Appliance Management Solution Marimba's Device/Appliance Management solution provides manufacturers self-updating features that extend the life of their products. By embedding self-update capabilities into their products, manufacturers are able to deliver new features and services to customers on an ongoing basis after the original purchase. Marimba's Device/Appliance Management is based on a small footprint that ranges in size from 50KB to 200KB. A small footprint management solution is especially important to device vendors using Real-Time Operating System (RTOS) and needing to embed powerful self-updating capabilities into their product without consuming valuable storage space. In addition, the Device/Appliance Management solution seamlessly updates the operating system on a variety of devices and information appliances. Operating system updates are complex tasks normally performed manually by a service technician going on-site or by removing the device from service. Build Versus Buy The Marimba updating solution is field-proven and is currently managing millions of end-points worldwide. A device vendor would need to devote time and money originally budgeted for their core product line to design, develop, maintain, and enhance an update management solution. Since its inception in 1997, Marimba's core competency has been Internet-based delivery and installation of applications, content, and their respective updates. Speed Time to Market Marimba's delivery and update technology reduces time to market by allowing a device vendor to release a new product with a core set of features. Once the products are delivered with the core feature set, the Marimba Embedded solution will transparently manage the final update to bring the product up to the most current revision. Subsequent updates can be seamlessly delivered and installed to add new features and install OS fixes or configuration changes. Reduced Support Costs In an effort to lower ongoing support costs, vendors are constantly looking to automate their software maintenance process and avoid manual updating, a practice that requires that a user go to the effort of actually finding and downloading the application update from the vendors Web site. Using Marimba's management solution to implement an automated, proactive software maintenance will reduce the number of support calls related to known problems. Another area of support cost reduction is achieved through Marimba's application self-healing and rollback capabilities that transparently deliver and install software fixes. Platforms and Availability Marimba's Device/Appliance Management solution is currently available in both Java and Native versions for a variety of platforms, including Windows NT, Windows 2000, Solaris, Linux, and QNX platforms. Pricing varies based on number of end-points and network configuration. For additional information on all of Marimba's products, please contact Marimba sales via phone at +44 118 949 7060, or via email at email@example.com . About Marimba Headquartered in Mountain View, Calif., Marimba, Inc. (Nasdaq: MRBA) provides systems management solutions built for e-business. Marimba's Server Management, Desktop/Mobile Management, and Embedded Management product families allow Global 2000 companies to better manage their IT resources, increase operational efficiency and reduce IT costs. For more information, please call +44 118 949 7060, or visit our Web site at http://www.marimba.com This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, and is subject to the safe harbors created by these sections. These forward-looking statements include statements regarding: the functionality and benefits expected to be provided by Marimba's Device/Appliance Management solution, including allowing device and information appliance vendors to reduce time to market, transparently and efficiently deliver and install software updates, extend the life of their device and information appliance products, and reduce support costs. Those results are subject to a number of risks and uncertainties, including: technical challenges consumer and enterprise vendors may face in implementing and deploying Marimba's Device/Appliance Management solution, which could limit the benefits expected to be provided by such solution; the rapid pace of technological change and other development, marketing and sales challenges faced by Marimba, which could limit the ability of Marimba to make its new products generally available on schedule or with the expected functionality; potential increased competition for Marimba in the change management and related markets; and general economic, technological and market conditions, which could affect the level of demand for systems management solutions in general and Marimba's products in particular. Actual results may differ materially due to these and other factors. The matters discussed in this press release also involve risks and uncertainties described from time to time in Marimba's filings with the Securities and Exchange Commission (SEC). In particular, see the Risk Factors described in Marimba's most recently filed Annual Report on Form 10-K and Quarterly Reports on Form 10-Q, as submitted to the SEC and as may be updated or amended with future filings or submissions. Marimba undertakes no obligation to release publicly any updates or revisions to any forward-looking statements contained in this press release that may reflect events or circumstances occurring after the date of this press release. -ends- Marimba is a registered trademark of Marimba, Inc. in the U.S. and/or certain other countries. Other product, trademark, company or service names mentioned herein are the property of their respective owners. Jenny Holt AxiCom UK Direct: +44 (0)20 8600 4651 Mob: +44 (0)7730 438 762 Email: firstname.lastname@example.org Web: http://www.axicom.com This press release was distributed by ResponseSource Press Release Wire on behalf of AxiCom in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.