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CAMBRIDGE, UK, October 17, 2001 - Mobile operators are reconsidering their choice of billing vendor as they introduce general packet radio service (GPRS) billing systems to support the roll-out of packet-based networks according to a new report, Meeting the Challenges of GPRS Billing, published this week by Analysys, the global adviser on telecoms and new media (

Some operators have opted to modify existing billing systems in an attempt to reduce costs, but several have selected specialist adjunct systems from new suppliers. "If billing vendors are to retain their existing operator customers, they need to offer cost-effective solutions for GPRS," says lead author Katrina Bond. "The advantage will be with vendors that balance the competing demands of flexibility and easy management, and with those offering solutions that can be implemented rapidly for operators."

The biggest threat to existing vendor-operator relationships, concludes the report, comes from vendors that successfully target the parent company of large multi-national operators. As part of their globalisation strategy, international operators such as Vodafone and Hutchison have been encouraging subsidiaries to adopt a common system regardless of their legacy systems.

"As operators launch GPRS and experiment with a range of GPRS services and pricing options, they are demanding far greater functionality and flexibility from their billing and customer care systems than ever before," says Katrina Bond. Mobile operators require systems that are capable of charging for a wide range of events and types of content, as well as facilitating revenue sharing and billing on behalf of third-party content providers and mobile virtual network operators (MVNOs).

The report outlines the key complexities for which GPRS billing systems need to cater, and examines the contrasting approaches of four billing vendors (Cerillion, Lucent Technologies, Portal Software and SchlumbergerSema) attempting to meet the challenges that such complexities pose. The report also details those GPRS and 3G billing contracts that have been signed to date.

The report is available in two packages, priced at:

- US0, which includes single-user electronic access

- US25, which includes single-user electronic access + one paper copy + one hour Analyst Support.

For more information, please telephone +44 (0)1223 341300 or email

Media contacts

Natalie Dargan
Analysys Research
Tel: +44 (0)1223 341300

Martin Brooke
Martin Brooke Associates
Tel: +44 (0)1223 264050

This press release was distributed by ResponseSource Press Release Wire on behalf of Martin Brooke Associates in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit