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Loudcloud Puts 60,000 Hours of Real World Technology Expertise to Work for
Enterprise Customers



London - Oct 18, 2001 -- Loudcloud, Inc., (NASDAQ: LDCL), the leading
managed services provider, today announced a new set of services designed to
help enterprises identify the best technologies and management practices for
their Internet operations. The new Loudcloud Research services draw on more
than 60,000 hours the Loudcloud Research team has spent testing and
evaluating more than 200 Internet hardware, software and networking
technologies.




Loudcloud Research services complement Loudcloud's suite of cost-effective,
flexible Internet operations services by helping an enterprise company
identify and manage all of the technologies and products that are required
to power a customer's Web site. Available as a suite or individually, the
Loudcloud Research services are focused on three key areas:



* Technology Selection


* Research and Integration


* Loudcloud Research Labs



Technology Selection Services: Loudcloud Research will work closely with
customers to analyze any Internet infrastructure technology that suits their
business requirements or that impacts their existing Internet site
architecture. In addition, the information gathered during an evaluation
will enable Loudcloud to identify additional ways to automate the monitoring
and management of those Internet infrastructure technologies using its
proprietary Opsware(tm) automation technology. Opsware is a key component
of Loudcloud's overall managed hosting services, which provide enterprises
with a flexible, cost effective method of outsourcing the day-to-day
management of an Internet site.



Research and Integration Services: Loudcloud Research will also work with
customers to evaluate internally created Internet infrastructure
technologies and products that are critical components of their global
Internet operations. This effort will enable Loudcloud to assume the
management of Internet infrastructure technologies created by the customer's
internal development team. In the past, internally developed Internet
infrastructure systems were nearly impossible to outsource since the
knowledge needed to manage them resided exclusively with the customer.
Loudcloud Research removes this barrier by working with customers to
understand all aspects of their internally developed applications so that
Loudcloud can fully provision, monitor, and manage them. As a result,
customers can now devote internal resources to critical customer and partner
requirements, or to developing their global Web applications instead of
focusing on operational issues.



Loudcloud Research Labs: Loudcloud Research services also provide customers
with access to a lab facility where they can test the performance,
scalability, benchmarking, interoperability and other critical factors of
their Internet infrastructure technologies.



"With its tremendous technical expertise and accumulated evaluation
knowledge, Loudcloud Research has the real-world experience to carefully
evaluate critical infrastructure components for customers," said Sanjay Das,
director of Loudcloud Research. "Loudcloud Research's services help
enterprises cost-effectively design and manage the underlying infrastructure
that power their Internet site."




About Loudcloud



Loudcloud is the leading managed service provider, offering a new solution
for outsourcing global Internet operations for enterprise companies,
application service providers and large-scale Internet businesses. Loudcloud
moves beyond basic hosting or consulting services with its unique Opsware
technology to automate, scale, and monitor Internet operation functions
previously done by hand. Loudcloud manages its infrastructure network via a
worldwide network of data centers and Network Operations Centers (NOCs)
located in North America and Europe.


For more information on Loudcloud,
please visit our Web site at http://www.loudcloud.com



Loudcloud and Opsware are service marks and trademarks of Loudcloud, Inc.
All other product names, service marks, and trademarks mentioned herein are
trademarks of their respective owners.


Contact:


Hannah Summers
Éclat Marketing
Email: Tel: + 44 (0) 1189 89 5600
Mob: + 44 (0) 7767 65 7716
hannah@eclat.co.uk


http://www.eclat.co.uk



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