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Research at ProjectWorld indicates that 85% of project managers struggle
with e-mail to keep their teams up-to-date

London, November 2, 2001 - A straw poll of attendees to ProjectWorld Autumn
2001 by Internet Business Service Provider, Projectplace, has highlighted a
concerning trend amongst project managers, with 85% of those questioned
cited e-mail as their primary form of collaboration and project control -
both activities which e-mail is not designed to effectively carry out.

"It's hard to believe that project teams are still trying to collaborate
effectively through unsuitable tools such as e-mail when specific
applications are readily available to make them more effective," said Dak
Liyanearachchi, managing director of Projectplace UK. "Typically what
happens is that a document goes to other team members by e-mail and everyone
gets several separate replies, each with different comments, which are often
contradictory. It becomes impossible to decipher and monitor changes, with
those involved resorting to using the telephone and/or sending additional
e-mails to try and come to a decision. People should stop abusing e-mail -
it simply is not up to the task of control and collaboration!"

Another interesting statistic is that although teams are more geographically
dispersed, 63% still have regular face-to-face meetings - difficult to
achieve when the number of remote workers have increased by 10% in the last
six months to 83%.

Of those asked, 81% work in project teams which include external suppliers -
making the need for a 'common collaboration platform' vital. One solution
considered was to create an extranet, which 50% of those interviewed had
assessed, although of those, just over half (a poor 25% of the total) had
actually implemented one. A possible reason for this is that developing an
extranet requires a great deal of time and resource with the initial set-up
cost being very high, and additional maintenance and upgrade costs coming
later down the line. Combine this with the difficulty in trying to put a
Return on Investment (ROI) case to the board as to why the company needs to
have an extranet, it then becomes understandable why so many companies have
not implemented one.

One surprising result was that although there are web-based project
collaboration and communication services on the market, few project managers
are aware of their existence, with less than half of the participants
hearing about such services. "I was surprised there was such a low
awareness of collaboration services as these are ideal solutions for project
teams or companies to use," said Dak Liyanearachchi. "In particular online
collaboration services have the benefit of requiring no maintenance, support
or licensing issues as these are already accounted for by the service
provider."

Other results and trends since the last straw poll carried out in Spring
2001 are available upon request from Nicola Alvey in attachment format.

About Projectplace
Projectplace is a fast-growing ASP founded in Sweden in 1998. The business
idea is to develop and operate specialised web services that enable people
involved in projects to collaborate and communicate efficiently and
effectively. A Projectplace is a secure area on the Internet with numerous
services and features for project collaboration and document management
gathered in one place. It only takes a minute to set up a functional
projectplace, and this is available 24/7 to project members. Projectplace
has more than 70,000 users in 30 countries.

For more information visit: www.projectplace.co.uk


Press contact

Dak Liyanearachchi

Managing Director, Projectplace Ltd

Tel: 0207 569 3128

E-mail: dak@projectplace.co.uk


Chris Netto/Nicola Alvey, éclat Marketing

Tel: 0118 989 5600

E-mail: chris@eclat.co.uk

E-mail: nicola@eclat.co.uk









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