NOW IT'S PERSONAL: DANGEROUS AND UNPRODUCTIVE EMAIL COSTS BUSINESS MILLIONS,CLAIMS FAILSAFE Tuesday 6 November 2001 PDF Print Contact: Donna Cooke, Byline PR T:01628 604015 E:email@example.com Security specialist says at least 25% of email is non business-related and offers "no win, no fee" audit to prove it 5 NOVEMBER 2001 - British companies are wasting a quarter of the money they spend on email because at least 25% of all messages sent by staff have nothing to do with business. This abuse costs hundreds of millions of pounds in lost productivity and overloaded networks, according to security specialist FailSafe Computing, which has launched a "no win, no fee" auditing service aimed at any organisation with 200 or more employees. FailSafe, part of the Mettoni Group, is offering to send in a CLAS security consultant to carry out a detailed audit of traffic for a week. If the audit fails to show clearly that 25% or more of traffic is non business-related, the client gets the results free of charge. FailSafe has identified four areas of cost associated with email abuse: * Productivity: half an hour of personal email a day equates to a more than 6% of the salary bill for white-collar workers * Bandwidth: company networks are already struggling to keep up with volumes of legitimate email traffic. Networks are under further pressure from file attachments, which can be hundreds or thousands of times the size of the original message * Storage: email now accounts for a significant proportion of most companies' data storage requirements. Unnecessary storage means unnecessary expense * Liability: the risk posed by confidential, pornographic, profane or libellous messages and email-borne viruses FailSafe's Jocelyn Honeybunn said Email Audit Program (EAP) was not a tool for spying on employees, but a way to implement an effective email policy or, if a policy already exists, to check that it works. "Most companies are not interested in snooping on their staff. They accept that a certain amount of email will not be strictly business-related, just as a proportion of phone calls has nothing to do with work. Different companies will take different views about how big a grey area they allow between business and personal communication, but everyone needs to be concerned about the extreme cases where security is compromised, where a PR disaster is in the making or where costs are running out of control." EAP involves attaching a black box to the network for a week. The data is then analysed according to criteria agreed in advance with the client, and finally the client is sent a report containing the results and recommendations about how to improve email policy. FailSafe stresses that while the main purpose is to weed out non-productive mail, the audit also produces other valuable data about network traffic, including the number and type of attachments on the network and volumes of inbound SPAM. The service starts at around £9,000 and FailSafe is confident it won't end up giving it away. "The organisations we have talked to are adamant they can win the bet. But in most cases it turns out that non-productive email amounts to nearer 50% of the total," Jocelyn Honeybunn said. - ends - NOTES FOR EDITORS About FailSafe FailSafe Computing specialise in virtual private networks and other network security areas such as security audits, penetration testing, security policy, content security and anit-virus. FailSafe offer consultancy, design, implementation and also a managed service for a total solution. FailSafe also supply Internet connectivity, firewalls, smartcards, certificates and hardware tokens for remote user authentication. http://www.vpn.co.uk About Mettoni Group Mettoni Group Plc is an international IT services company, specialising in the design, deployment, monitoring and security of communication networks. An already broad portfolio of products and skills is being rapidly expanded as part of an acquisition-led growth strategy. Mettoni companies provide products and services ranging from cabling and network infrastructure to call centre and operator systems. Mettoni Group companies active in the UK and Europe include: - STS: network infrastructure design, call centres, contact centres, voice over IP (VoIP) - Datapulse: operator systems and services, CTI, system integration - Failsafe Computing: virtual private networks (VPN) and network security The group's mission is simply to deliver the greatest possible value to its customers, employees and investors. Now it's personal: dangerous and unproductive email costs business millions, claims FailSafe http://www.mettoni.com This press release was distributed by ResponseSource Press Release Wire on behalf of Patterson Media Services (formerley ByLine Group) in the following categories: Consumer Technology, Personal Finance, Business & Finance, Computing & Telecoms, for more information visit https://pressreleasewire.responsesource.com/about.