Enigma, the leading provider of content-driven e-business for the support chain, has been short-listed for the Computer Weekly ‘E-Commerce’ award which recognises companies that demonstrate the best use of e-business technology to sell products or services to customers. The winner will be announced at a ceremony at Planit in London on 27 November 2001.
Enigma’s entry highlights how its 3C Platform helped GE Aircraft Engines (GEAE) build a billion Internet business in its first year of operation, that generated growth of million in the global aftermarket business.
In January 2000, GE moved one of the most complex industrial support chains onto the web through its Customer Web Centre (CWC). Enigma’s 3C Platform provided the core content and e-commerce functionality for online maintenance and spare parts sales. In less than 90 days, GE went from a ‘brochureware’ web presence to become the e-commerce leader in the aerospace industry.
Graham Wylie, Enigma’s European marketing director, says: “Being short-listed for this award is further endorsement of our 3C Platform and the serious impact it is having on aftermarket operations for major companies worldwide. We are providing customers with innovative technology to help them improve their own business and that of their customers. The 3C Platform creates a win-win situation for everyone in the support chain – increased aftermarket sales and increased equipment uptime!”
For further information contact:
020 7861 3027
Enigma is the leading provider of content-driven e-commerce platforms for the support chain. Through integrated content, commerce and collaboration capabilities, Enigma solutions enable manufacturers to capture a greater share of highly profitable aftermarket revenues and maintain better post-sale relationships with customers.
Typical applications of Enigma technology include e-commerce sites, e-catalogues, illustrated parts catalogues, interactive electronic technical manuals, web annotation capabilities and Web-based self-service product support.
Enigma's rapidly expanding list of customers includes GE Aircraft Engines, Pratt & Whitney, Rolls-Royce, Bombardier, Delta Air Lines, John Deere, Mack Trucks, Freightliner, Perkins Engines, Hewlett-Packard, Ameritech, Motorola, Lucent, Bell South, Nokia, Sybase and Sun Microsystems. Enigma is a privately held company, headquartered in Burlington, Mass., with offices in San Francisco, London, Munich, Amsterdam, Toronto, Tokyo and Tel Aviv.
For more information, visit Enigma’s World Wide Web site at http://www.enigma.com
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