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IP telephony already operating successfully across three UK sites including London HQ

Cable & Wireless, the global telecommunications company, announced today (13 November 2001) that it will deliver a major new pan-European communications network to H J Heinz, one of the world's leading suppliers of branded foods.

Under the terms of the five year contract, an Internet Protocol (IP)-based infrastructure will supply the majority of Heinz's data and voice communications over a single network to their offices throughout Europe, and will be an important enabler of Heinz's European business strategy.

The new communications infrastructure will mean faster and more efficient, standardised communications for 16,000 employees across 34 sites. It will provide a fully scaleable network into which Heinz can integrate acquisitions quickly and easily, whilst reducing the total cost of operations.

"This major new contract demonstrates how multinationals are embracing end-to-end convergence solutions," said Doug Loewe, president, Enterprise Markets, Cable & Wireless. "We are partnering with Heinz at a strategic level to meet its evolving global communications needs and assist its migration from legacy systems."

Cable & Wireless has already successfully implemented fully managed voice over IP Telephony (*VoIP) and IP Local Area Networks (*IP-LAN) in three UK sites, including Heinz's European headquarters in Hayes Park, London. The sites are connected by Cable & Wireless' IP Virtual Private Network (*IP-VPN) QoS. In the next phase of installation, these elements will be rolled out to all of Heinz's UK and Benelux sites. Sites in Spain, Italy, Portugal and Greece will be incorporated by the end of 2002.

To deliver this solution, Cable & Wireless has leveraged its strategic partnership with Cisco, which is providing Cisco routers and Cisco Architecture for Voice, Video and Integrated Data (*AVVID), as well as crucial technical support.

"Cable & Wireless' innovative and flexible approach were key elements in securing this contract," said Steve Merry, IT Director, Heinz. "The network Cable & Wireless is putting in place will keep us ahead of the technology curve. We are happy with the first phase of installation at our London HQ and are now working with Cable & Wireless to accelerate our European roll-out."

Tom Kneen, of Cisco Systems UK, said "IP telephony delivers real business benefits along with cost savings to the company, its employees and its customers. With the centralised voice services model, enterprises like Heinz can cost-effectively extend voice applications and features from their headquarters or data centres to branch locations without the need for additional infrastructure."

Cable & Wireless IP convergence solutions provide businesses with a fully IP-enabled communications infrastructures to support voice, data and video applications to increase productivity as well as reduce the costs of maintaining separate voice and data infrastructures. The Cable & Wireless IP convergence solutions also enable customers to migrate to a converged solution that will meet their current and future communications requirements, with today's budgets.

* About IP-LAN (Internet Protocol Local Area Network)

IP-LAN provides local area networks (LANs) that support Internet Protocol (IP). It can carry email, Internet and intranet traffic, and any other type of data encapsulated into IP -- including voice, audio and video. The service offers three management levels, is scalable, and incorporates technology to distribute traffic efficiently across the LAN.

* About VoIP (Voice over Internet Protocol)

VoIP technology converts voice signals to data in Internet Protocol (IP) format for transmission over an IP network. VoIP first came to prominence with consumers, who use this technology to make international phone calls at local rates via their dial-up Internet access service. But the main benefit will be for businesses, where it will enable them to send all their voice and data traffic, in IP format, over a single network, so they need only one set of cables, one set of equipment and one set of support skills.

* About IPVPN (Internet Protocol Virtual Private Networks)

Virtual Private network is based on Internet Protocol. The term IP-VPN can refer to any VPN that carries traffic in IP format. It's possible to set up an IP-VPN in a number of different ways, the key ones being over a telecoms provider's own infrastructure, over frame relay or ATM and over the Internet.

* About Cisco AVVID (Architecture for Voice, Video and Integrated Data)

Cisco AVVID 'Architecture for Voice, Video and Integrated Data' is a key enabler for delivery of end-to-end enterprise communication solutions including IP telephony. As this technology continues to become more and more prominent on the network, IT professionals must deploy networks that are intelligent enough to handle the requirements of a converged architecture.

About Cable & Wireless

Cable & Wireless is a major global telecommunications business with revenue of over £8 billion (US$11 billion) in the year to 31 March 2001 and customers in 70 countries. Cable & Wireless' focus for future growth is on IP (Internet protocol) and data services and solutions for business customers. It is developing advanced IP networks and value-added services in the US, Europe and the Asia-Pacific region in support of this strategy. With the capability of its global IP infrastructure and its strength in key markets, Cable & Wireless holds a unique position in terms of global coverage and services to business customers.

For more information about Cable & Wireless, go to

About Cisco

Cisco Systems is the worldwide leader in networking for the Internet. Cisco's networking solutions connect people, computing devices and computer networks, allowing people to access or transfer information without regard to differences in time, place or type of computer system. Cisco offers the industry's broadest range of hardware products used to form information networks or give people access to those networks; Cisco IOS. software, which provides network services and enables networked applications; expertise in network design and implementation; and technical support and professional services to maintain and optimize network operations. Cisco is unique in its ability to provide all these elements, either by itself or together with partners.

About H J Heinz Company

Headquartered in Pittsburgh, Pennsylvania, USA and with sales of over US$9 billion, H J Heinz Company is one of the world's leading marketers of branded foods to consumers everywhere, whether in supermarkets, restaurants, or on the go. Its 50 companies operate in some 200 countries with more than 20 well respected brands, including the Heinz brand with nearly US$3 billion in annual sales.

For more information about Heinz go to

David Thain
Cable & Wireless
020 7315 2977


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