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Research Reveals Commercial Sector Seeks High Return on IT Investment

High Wycombe, UK, December 4, 2001 - BEA Systems, Inc. (Nasdaq: BEAS), one of the leading applications infrastructure software companies, today announced the results of an industry survey investigating the priorities of senior IT executives within UK businesses. The research project, based on a sample of 100 UK CIOs and IT Directors, was conducted by research firm, Vanson Bourne, on behalf of BEA Systems.

Integration is increasingly recognised as the key for businesses that want to extract data from multiple core data systems, yet just one in ten of those surveyed said that they start to consider integration during the planning stages of application development.

Additionally, the research illustrates that almost two in every five executives surveyed (38%) will wait until IT projects* are underway before considering integrating them with the rest of the organisation.

In today's economy, integrating core IT systems to achieve greater return on investment is a key priority for IT directors and CIOs. Almost 40% of those surveyed cited getting a higher return on investment from existing IT projects as the most important benefit of integration. Almost a third of the total sample ranked integrating CRM with the Web as their highest priority, rising to almost 50% of the financial sector organisations surveyed.

In the manufacturing industry, almost a quarter of respondents indicated projects to integrate CRM with Web-based systems are high on their agenda. This sector still favours integrating supply chains with the Web over other applications with 54% stating this as their highest priority.

Financial organisations are the most advanced at developing strategies for integration, although only 20% consider it at the planning stages of application development projects. This was significantly higher, however, than those respondents in the retail, distribution and transport industries, none of which considered integration at this critical stage of the development process.

The survey also exposed the reality of those organisations executing collaborative commerce projects today. Only 14% cited improving working relationships with external organisations as a high priority to integrate.

"Integration is set to be the major focus for IT strategy in 2002," said Steve Allen, senior vice president EMEA, BEA Systems. "A huge amount of valuable information, relating to transactions, customers, and products, resides within company IT systems. Businesses can automate processes, personalise customer service, collaborate with partners and cut costs by integrating to improve the availability and usability of this information."

*Specifically application development projects

Notes to Editors

The executive summary (attached) contains the full range of statistics and a tabulated version of the total survey is available on request. BEA spokespeople are available to discuss the results of the survey and its implications. Please contact the Weber Group for further information and interview requests.

About BEA

BEA Systems, Inc. is one of the world's leading e-business infrastructure software companies, with more than 11,800 customers around the world, including the majority of the Fortune Global 500. BEA and its WebLogic(r) brand are among the most trusted names in e-business. Businesses built on the award-winning BEA WebLogic E-Business Platform(TM) are reliable, highly scalable, and poised to bring new services to market quickly. BEA's e-business platform is the de facto standard for more than 2,100 system integrators, independent software vendors (ISVs) and application service providers (ASPs) to provide complete solutions that fast-track and future-proof e-businesses for high growth and profitability.

Headquartered in San Jose, Calif., BEA has 96 offices in 34 countries and is on the Web at

BEA, Tuxedo, WebLogic, BEA WebLogic Server, BEA WebLogic Commerce Server, BEA WebLogic Personalization Server, BEA Portal Framework, BEA WebLogic Portal, BEA WebLogic Integration, BEA WebLogic M-Commerce Solution, and BEA WebLogic E-Business Platform are trademarks or registered trademarks of BEA Systems, Inc. is a service mark of Inc. All other company and product names may be trademarks of the company with which they are associated.


Lucille van der Wateren
BEA Systems Ltd.
+44 (0) 1494 559536

Kina Kara / Daniel Young
The Weber Group
+44 (0) 20 7544 3206

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