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PNC Telecom has made the leap from reseller of minutes to network operator with intelligent network products from carrier-grade switch vendor Telsis.

The carrier, which started out as a re-seller of personal numbers, made the move after deciding that operating its own network would allow the roll-out of a wider range of value-added services for its largely SME customer base and bring improved returns on minutes sold.

A combination of organic and acquisitive growth had already added a spread of business-related telephony and Internet services, along with a high-street presence of a string of mobile phone shops. “We’d got to the point where we needed to take the next step,” says networks manager Neil Jones. “We knew having our own network could generate extra profit margin and allow us to be more creative with the value-added services we offer.”

With a 17 year lease securing a high bandwidth mesh from Fibernet linking many of the prime business locations of England and Scotland, PNC Telecom decided to buy Nokia switches. But the move was halted when Nokia declared its intention to concentrate on 3G mobile technology. “We had heard about the Ocean switch from Telsis which offered carrier-grade functionality and a real degree of flexibility in an even smaller footprint than the Nokia,” said Jones.

PNC Telecom chose to buy from Telsis through reseller BT Wholesale, ordering two Ocean fastSSP switches, each with 64 E1 trunks, but with a capacity of 256, and an Ocean fastSCP service control point. Located at leased sites in London and Leeds, the IN hardware is already helping to deliver real business edge.

Jones cites the example of the major insurance company whose incumbent supplier had said an audiotex service would take four weeks to provide.

“They found that completely unacceptable and came to us. With the Telsis hardware and service creation environment we were able to deliver a solution in a day and a half.”

The easy programmability also enables PNC Telecom to extend configuration facilities to selected customers. One of the first value-added services to be rolled out lets users manipulate their own routing plan.

Telsis' high-performance infrastructure and value added service platforms are in use around the world with major incumbents, mobile operators and many new entrants.

With its headquarters, research and production site in the UK, Telsis (www.telsis.com) has sales and support operations in France, Germany, Italy, The Netherlands, Spain, Singapore and Australia.


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Further editorial information:

Telsis Ltd: Adrian Swatridge +44 (0) 1489 885877 aswatridge@telsis.com
Sage Partnership: Kevin Fiske +44 (0) 1189 344007




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