Company Adds Plug-and-Play PCI Version to CG6000 Family and Expands Operating System Support
NMS Communications (NASDAQ: NMSS), the leading supplier of technology for tomorrow's networks, today announced the availability of new product versions and expanded operating system support that will allow enterprise and service provider developers to deploy low cost IP capabilities that scale throughout their organisations. NMS' award-winning Convergence GenerationT (CG) 6000 platform is now available in a PCI form factor, providing the highest-density solution in the industry and the ability to easily deploy PC-based IP services including conferencing, IVR, fax and speech recognition.
The CG6000 PCI is part of NMS Communications' Convergence Generation family - a group of full-function, carrier-class software and hardware platforms that support "in-the-network" deployments of IP-based communications solutions, services and applications where scalability, reliability, flexibility and high availability are absolute requirements. The CG6000 is ideal for simplified development of IP Media Gateways and IP Media Servers - all critical to the creation of next-generation IP-based enhanced services and supporting infrastructures. Additionally, the CG6000 PCI platform offers high-density trunking and media processing at reduced costs, 120 ports per PCI slot, supporting IVR, conferencing, fax and speech recognition, as well as IP and PSTN connectivity - important features for those developers building enterprise-focused solutions such as enterprise voice servers and IP-based contact centre gateways.
"The CG6000 is an excellent technology for Edify's Electronic Workforce, allowing Edify to take advantage of the scaleability, versatility and power of the CG6000 that will ultimately allow us to deliver cost-effective, IP-based Voice Self Service solutions to our customers. The CG 6000 helps enable our vision of the Virtual Customer Service Representative (vCSR) across multiple self-service channels," said Ted Bray, voice product manager for Edify. "We continue to work closely with NMS for enabling technologies such as the CG6000 because the demand for scalable IP-based solutions will only grow in the years to come. With products like the CG 6000, Edify will meet that demand."
IP-based enterprise solutions will enable enterprises to rapidly deploy new IP-based contact centres thereby eliminating the need for dedicated telephony lines for remote users and satellite locations. By deploying a single IP-based infrastructure that is ready to accommodate all communication channels, network management and administration is streamlined. However, one of the benefits of the CG6000 is its ability to bridge traditional (PSTN) and contemporary (IP) networks giving enterprises the flexibility to support their communications infrastructure of choice.
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About Edify Corporation
Edify Corporation provides end-to-end CRM solutions throughout the enterprise for more than 2,000 companies worldwide. Its vCSR technology enables the deployment of real time applications that automate transactions and services throughout the enterprise. Edify solutions dramatically enrich customer satisfaction and improve retention, while reducing costs and increasing revenue. Applications built with Edify are scaleable, multilingual, and flexible, allowing companies to easily integrate multiple backend systems with multiple contact interfaces including Web, voice, wireless, email and contact center. Edify is a wholly owned subsidiary of S1 Corporation (NASDAQ: SONE), a leading global provider of Enterprise eFinance solutions.
Additional information about Edify may be obtained by calling +44 162 885 0222 (Europe, Middle East, Africa) or via the World Wide Web at http://www.edify.com
About NMS Communications
NMS Communications (NASDAQ: NMSS) develops, markets and supports technology-leading systems and components that enable the communications industry's most innovative voice, video and data services for wireless and wireline networks. NMS products and services help the world's top communications equipment suppliers, solution developers and service providers bring their applications and services to market faster and at lower costs.
Headquartered in Framingham, Mass., and with offices around the world, NMS has a rich history of technology innovations that advance the growth of the global communications industry. These achievements include the world's first complete open IP gateway and the first complete open packet media server. Visit www.nmscommunications.com for more information.
Statements in this document expressing the beliefs and expectations of management regarding future performance are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on management's expectations as of the date of this document and are subject to uncertainty and changes in circumstances. Actual results may differ materially from these expectations due to risks and uncertainties including, but not limited to, a continued slowdown in communications spending, quarterly fluctuations in financial results, the availability of products from vendors and other risks. These and other risks are detailed from time to time in the Company's filings with the Securities and Exchange Commission, including the Company's annual report on Form 10-K for the year ended December 31, 2000. In addition, while management may elect to update forward-looking statements at some point in the future, management specifically disclaims any obligation to do so, even if its estimates change.
NMS Communications, Convergence Generation, and Natural Access are trademarks of NMS Communications Corporation. Alliance Generation is a registered trademarks of NMS Communications Corporation. PCI is a registered trademark of the PCI Industrial Computer Manufacturers Group (PICMG). All other product or corporate references may be trademarks or registered trademarks of their respective companies.
Kim Polley/Gillie Tennant/Vicky Steel
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