Nearly half of senior business managers in UK organisations believe that five percent or less of IT resource is sufficient for quality assurance through application testing, compared with the recommended industry standard of 40-60 up to 50 percent. These figures were gathered in a survey of 200 FDs and MDs of companies with a turnover of £1 million or more, conducted by Continental Research on behalf of TesCom.
Only 15 percent of companies with over 100 employees that undertake in-house application development hire professional testers on their development teams. However, a staggering 66 percent of organisations claim that they use ‘whatever resources are available in the company at the time’ to ensure the performance and quality of IT applications.
“The business community puts an extreme level of pressure on IT to deliver faster, more advanced results,” said Lee Farman, TesCom’s CTO, commenting on the results. “Yet business managers seem to be oblivious to the risks that they take by ignoring testing and the level of resource and effort that is actually required of IT in order to avoid highly costly mistakes further down the line.”
Only 15 percent of UK organisations use automated testing tools, indicating that business managers are not aware of how best to speed time to market in software development. A quarter of business managers have no idea how the quality of their in-house software is ensured, claiming that they leave it to the discretion of their IT managers.
Farman said: “The problem with this approach is that there’s no incentive for IT departments to allocate sufficient resources to testing and quality assurance. Business managers demonstrate no awareness of the true cost to their business of this ‘short-cut’ approach. When you consider the expectations that we generally have of IT today and the demands that we’re making of e-business, it’s ridiculous that we don’t place more emphasis on testing and quality assurance before applications go live.”
The survey of 200 managing directors, financial directors and senior business managers in companies with a turnover between £1 million – £100 million was undertaken on behalf of testing specialists, TesCom. Weighting was applied by turnover, region and industry type to make the sample representative of the 135,000 companies in this sector, as estimated by the DTI.
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About TesCom Ltd
TesCom mitigates business risk and reduces time to market by delivering independent, tailored software testing and quality improvement services. TesCom is the largest specialist global provider of testing services with a flexible service offering, based on best practice techniques and an in-depth market understanding of its clients’ business sectors. TesCom’s goal is to promote and deliver effective testing to make IT-based business services and applications more user-focused, responsive and robust to meet ever-increasing performance demands.
To find out more about TesCom, visit http://www.tescom-intl.com
020 7022 6700
Catherine Eyres/Mary Brain
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