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Loudcloud's Opsware(tm) Automation Technology helps make
more stable and reliable

15 November, 2001 - London - Loudcloud Inc. (NASDAQ: LDCL), the leading
managed services provider, today announced that the Office of the e-Envoy
(OeE) will outsource the Internet operations of, to
Loudcloud., a key component of the Government's drive to
deliver all government services electronically, will be hosted using
Loudcloud's suite of cost effective managed services powered by its Opsware
automation technology.

The OeE, a part of the UK Government's Cabinet Office, is responsible for
driving the government's online agenda. The goal of the UK Online campaign
is to enable everyone who wants it to have access to the Internet by 2005,
make all UK Government services available electronically by 2005, and to
make the UK the best environment in the world for e-commerce. is a key component to meeting these targets as it provides
society with a single access point to all of the UK government's services
and information.

The combination of Loudcloud's managed services and its unique Opsware
automation technology, which automates many of the tasks associated with
running a major Web site, creates a reliable foundation that will power By selecting Loudcloud, the OeE is re-affirming its
commitment to provide the best possible service for society, both in terms
of value for money and user experience when interacting with the Government.

" has continued to grow in popularity since its launch as a
pilot last December- and now receives a million 'hits' per week. This one
stop shop for Government online is an integral part of the UK online
campaign and therefore requires highly reliable and cost-effective Internet
operations. Version 2, hosted by Loudcloud will enable us to pilot new
technologies allowing greater innovation, additional features, better
navigation and improved look and feel," said Andrew Pinder, e-Envoy of the
United Kingdom.

Loudcloud will provide the UK Government with all of the components required
to create and maintain a world-class Web site including: site architecture,
hardware and software selection, co-location, network connectivity, ongoing
management and services, and the ability to automatically add bandwidth and
services as the site grows. These services are enabled by Loudcloud's
unique Opsware automation technology and backed by Loudcloud's
industry-leading service level agreement (SLA) that ensures 24x7x365

"We are delighted to be working with the UK Government and the Office of the
e-Envoy on what we consider a highly exciting and challenging initiative. is positioned to provide citizens with the ultimate online
resource for issues and concerns affecting many aspects of transacting with
government in the UK, from completing tax returns online to the latest
government information on current issues. We look forward to working with
the e-Envoy team to ensure the optimum quality of their Internet
operations," said Ben Horowitz, CEO and president of Loudcloud.

About UK online initiative

A single web address ( gives access to all UK Government
information and services online, 24 hours a day, 365 days a year. The site
was launched in December 2000 and regular enhancements are made to improve
content and increase functionality.

The priority in developing the site was to ensure a friendly and accessible
experience whether you're new to the Internet or a frequent user. Content is
organised around the needs of the citizen, to make dealing with government
as easy and seamless as possible. For example 'Life episodes' enable the
user to access all the information about a particular event without having
to understand the workings of government. provides a structured way of accessing and linking to
existing information available online. Once fully integrated, using in conjunction with the Government Gateway, it will be
possible to carry out online transactions, like registering a birth online
or submitting a tax return electronically from a single point of access.

About the OeE

The Office of the e-Envoy was set up in September 1999 as part of the
Cabinet Office, and is headed by Andrew Pinder who was appointed e-Envoy in
January 2001. The creation of the Office of the e-Envoy followed a central
recommendation of the Performance and Innovation Unit's report.

Patricia Hewitt, Secretary of State for Trade and Industry, is the
e-Minister with overall responsibility for the Government's e-agenda. She
champions the e-agenda at Cabinet level, provides the Prime Minister with
monthly progress reports, and takes overall responsibility for the
Government's e-strategy. Douglas Alexander, Minister of State for E-Commerce
and Competitiveness, takes the day-to-day lead on e-commerce issues. Lord
Macdonald of Tradeston CBE, oversees e-Government issues.

The Office has responsibilities across the whole e-agenda, notably
e-commerce and e-government. The Office has two main teams:

1. Policy Team - this team focuses on operational and infrastructure

2. Delivery Team - this team will take forward specific e-Envoy

For more information, please visit our Web site at:

About Loudcloud

Loudcloud is the leading managed service provider, offering a new solution
for outsourcing global Internet operations for enterprise companies,
application service providers and large-scale Internet businesses. Loudcloud
moves beyond basic hosting or consulting services with its unique Opsware
technology to automate, scale, and monitor Internet operation functions
previously done by hand. Loudcloud manages its infrastructure network via a
worldwide network of data centres and Network Operations Centres (NOCs)
located in North America and Europe.

For more information on Loudcloud,
please visit our Web site at

For Press Contacts:

Mike Moeller

Hannah Summers
Éclat Marketing
00 44 1189 89 5600
00 44 7767 657716

Rachel Bailey
PR, e-Delivery Team, OeE
+44 (0)20 7276 3231

Loudcloud and Opsware are service marks and trademarks of Loudcloud, Inc.
All other product names, service marks, and trademarks mentioned herein are
trademarks of their respective owners

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