Stability and reliability, strong customer focus and complementary technology considered keys to partnership
London 11thMarch - the global leader of integrated mail and document solutions and Group 1 Software (Nasdaq:GSOF), a leading provider of customer relationship management (CRM)- enabling software solutions, today announced a strategic partnership. Under the agreement, Pitney Bowes will resell Group 1's DOC1 Suite, which provides enterprise-wide solutions for efficient and effective customer-focused communications.
“Pitney Bowes understands the value of a comprehensive document strategy to create and manage highly personalised customer communications,” according to Karl Schumacher, president, Pitney Bowes docSense. “We offer solutions that enable our customers to create, produce, distribute, receive and update mission critical documents in a closed loop messaging cycle. We are the leading provider of software and services for the efficient creation and distribution of effective documents in paper and digital form. This strategic alliance with Group 1 significantly enhances our ability to better serve the customer and offer the DOC1 suite as a key component of our integrated messaging solution.”
“After evaluating the document composition marketplace we concluded that a durable alliance with Group 1 offers many advantages, including noteworthy synergies with StreamWeaver, our industry leading print stream manipulation solution and Digital Document Delivery, our digital presentment technology. In addition, our two companies have over 100 years of combined experience in document processing solutions, share the key attributes of stability and reliability and have the same core value: the customer is always first,” said Schumacher.
The DOC1 suite extends the benefits of core document composition capabilities to include one-to-one marketing and next generation archive and retrieval. Additionally, DOC1's interactive drag and drop graphical user interface permits marketers to include powerful, targeted messages with both print and electronic communications. The strategic alliance offers a single solution to create both print and web-based customer communications and ensures that a company's marketing messages and corporate branding can be consistent across all contact channels. Consequently, organisations can realise increased response rates and a rapid return on investment for message campaigns.
“This alliance combines the capabilities of two powerhouses in customer communications management,” said Paul Webb, VP Sales and Marketing EMEA, Group 1. “Together, our technologies touch every part of the enterprise, front end and back end, forming an integrated closed loop solution. Additionally, Pitney Bowes docSense and Group 1 can deliver truly global solutions that can be implemented and supported worldwide.”
About Group 1 Software
Group 1 Software (Nasdaq: GSOF) is a leading provider of customer relationship management (CRM)-enabling software solutions for data quality, marketing automation, customer relationship communications and direct marketing applications. Group 1’s software systems and services enable 2,500 customers worldwide to market smarter by helping them find, reach and keep customers. Founded in 1982 and headquartered in Lanham, Maryland, Group 1’s solutions are utilised by leaders in the financial services, banking, retail, telecommunications, utilities, e-commerce, and insurance industries. The company’s customer base includes such recognised names as AT&T, Charles Schwab, Entergy, GEICO, L.L. Bean, MCI WorldCom, Wal-Mart and Wells Fargo.
For more information about Group 1, visit the company’s Web site at http://www.g1.com
This press release may contain statements relating to Group 1’s future plans, events or performance. Such statements may involve risks and uncertainties, including risks associated with uncertainties pertaining to customer orders, demand for products and services, development of markets for Group 1's products and services and other risks identified in the company’s SEC filings. Group 1's actual results, events and performance may differ materially. Readers are cautioned not to place undue reliance on these forward-looking statements, which address the conditions as they are found on the date of this press release. Group 1 undertakes no obligation to release publicly the result of any revisions to these forward-looking statements that may be made to reflect events or circumstances that arise after the date of this press release or to reflect the occurrence of unanticipated events. Group 1 Software and DOC1 are registered trademarks AND DOC1 DIGITAL IS A TRADEMARK of Group 1 Software, Inc. All other brand names, trademarks and registered trademarks are the property of their respective owners.
For more information Contact:
Sue Eyles or Rachel Argyle,
BlueBird Associates Ltd.,
Tel: + 44 (0) 1491 842940
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