April 19th, 2002
Teradata Announces Business Partnership with Logica
New partnership to provide end-to-end integrated customer relationship management solutions for the financial services industry
LONDON –Teradata, a division of NCR Corporation (NYSE:NCR), today announced a partnership with Logica to provide end-to-end CRM solutions. The relationship will combine the strengths of Logica’s proven track record in consulting, systems integration, CRM and retail channel offerings with Teradata’s data warehouse platform and CRM analytics solution.
Paul Nichols, Logica’s international financial services director said, “While much has been achieved by financial services institutions using CRM solutions, there is still a level of frustration with the gap between the business vision and the actual deployment of a single, current view of the customer at all points of contact. The design, response and scalability of Teradata’s products together with Logica’s renowned consulting and integration capabilities can bridge this gap.”
Teradata combines a multi-channel active architecture that provides up-to-the-minute customer life-style intelligence to all operational channels--agents, sales, call centres, ATMs, the wireless/Internet bank and the branch network. Banks and insurance companies are able to deliver consistent product strategies and a seamless, personalised service to retain and develop customer relationships.
Mike Hamm, Teradata solutions group vice president for strategic partnerships in Europe, the Middle East and Africa, welcomed the partnership with Logica. “Teradata is committed to increasing the participation of partners such as Logica in the extension and delivery of its leading warehouse and analytic solutions,” said Hamm. “By incorporating the Teradata offerings, Logica will be able to provide financial services customers with a world-class multi-channel customer relationship environment.”
“Independent analysts forecast that in the coming years solutions that integrate both the analytic and operational CRM worlds will be sought by clients. Both Logica and Teradata believe that the integration of proven ‘best of breed’ solutions offers the most effective choice for prospective clients,” said Hamm.
Logica (LOG.L) is a leading global solutions company providing management and IT consultancy, systems integration, products, services and support. Logica’s clients operate across diverse markets including telecoms, financial services, energy and utilities, industry, distribution and transport and the public sector. The company has over 11,500 staff in 34 countries worldwide. Founded in 1969, Logica is listed on the London Stock Exchange where it is part of the FTSE100 index of the largest UK listed companies. More information can be found at www.logica.com.
About Teradata Division
Teradata, a division of NCR Corporation, offers powerful analytical solutions that help businesses drive growth. Teradata solutions include the Teradata database, and analytical applications for customer relationship management, operations and financial management, business performance management and e-business. To learn more about Teradata Division and its solutions, go to http://www.Teradata.com.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in providing Relationship Technology solutions to customers worldwide in the retail, financial, communications, manufacturing, travel and transportation, and insurance markets. NCR’s Relationship Technology solutions include privacy-enabled Teradata warehouses and customer relationship management (CRM) applications, store automation and automated teller machines (ATMs). The company’s business solutions are built on the foundation of its long-established industry knowledge and consulting expertise, value-adding software, global customer support services, a complete line of consumable and media products, and leading edge hardware technology. NCR employs 31,400 in more than 100 countries, and is a component stock of the Standard & Poor’s 500 Index. More information about NCR and its solutions may be found at www.ncr.com.
NCR and Teradata are trademarks or registered trademarks of NCR Corporation in the United States and other countries.
For further information:
Teradata Division, NCR
Tel: 01932 573597
Tel: 0207 446 4615
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